Innovative, strategic leader of technology teams, proficient in software development, creative application of technologies to solve problems and fanatical customer service. Strengths include an ability to evaluate business needs, think creatively to solve business problems with technology, and thrive on building energized teams that collaborate with customers to ensure total satisfaction.Proven ability to:• Identify, design, and implement creative technology solutions.• Coordinate multiple teams in the creation of large, complex strategic software solutions that meet/exceed user expectations and are delivered on time and within budget.• Drive corporate strategy to take advantage of the appropriate technology to achieve a competitive advantage in the marketplace.

Franchisee at Sport Clips

Data Warehousing solutions, Analytics, and Business Intelligence.

Created stability, added enhancements and supported the corporate intranet site built on the Liferay CMS platform.Key Achievements:• Reengineered the site platform to fix stability issues.• Developed tools written in Perl to identify database corruption.• Developed tools to identify out of date material for the content owners to clean up.• Implemented SOLR search platform to move the management of search indexes outside of the Liferay CMS environment. Added faceted search results to the site, increasing the relevance of search results.• Developed a PCI compliance website for franchisees to verify that they are in compliance, using PHP.

Developed public-facing mobile ecommerce applications on both Android and iOS platforms.Key Achievements:• Member of the user interface design team for the Domino’s iOS ecommerce application.• Key developer in the building of the Domino’s Android ecommerce application.• Prototyped an HTML 5-based application to replace the Windows Mobile-based operations evaluation software currently in use.

Implemented the Cognos 8 BI business intelligence software. Modeled data, created dashboards and various standardized reports to help manage costs and drive revenue.Key Achievements:• Developed a loss-detection system in Cognos 8 BI that analyzed trends in the data from the point of sale system and predicted theft using various methods of manipulation.

Coordinated the movement of data between multiple corporate systems and the data warehouse. Created data load programs, pre-processor programs and managed ad-hoc requests for a user base of over 1000 team members.

Managed a team of up to 4 developers in the development of corporate software applications written primarily in Microsoft Visual Basic and Microsoft SQL Server.Key Achievements:• Released a new system to track lease documents for corporate-owned business units.• Designed and built a mobile software application for operations auditors to use when evaluating business units. This software allows auditors to electronically evaluate store operations, print copies of the evaluation wirelessly to mobile printers and electronically send the audit data back to the corporate headquarters through the Internet. The application was written in Microsoft C# for the Windows Mobile platform.• Internationalized the above mobile application as a result of success in the US market, and strong demand from the International department.

Developed various software applications using Microsoft Visual Basic and Microsoft SQL Server. The primary project was the development, maintenance and support of a Franchise Legal System.

Designed and developed new features in all areas of the corporate point-of-sale system using the MUMPS programming language.

Developed the Controls system used for centrally managing and maintaining menu, pricing, inventory and other settings within the corporate point-of-sale systems. Over 500 corporately owned units utilized the software, which was developed using the MUMPS programming language.