Christopher Scruggs Email & Phone Number

Washington, Dc, Us

Group fitness and wellness professional.

Washington, District Of Columbia, United States

• Develop and implement strategic multi-channel communication strategies and plans to deliver information to clients, stakeholders, media and government entities and community partners from program initiation to close out regarding complex topics including policy, eligibility, and program updates.• Manage and resolve all inquiries for a $256 million U.S Treasury Housing Assistance Fund program, leading numerous cross-functional teams and providing direct, high-touch support to our clients… Show more • Develop and implement strategic multi-channel communication strategies and plans to deliver information to clients, stakeholders, media and government entities and community partners from program initiation to close out regarding complex topics including policy, eligibility, and program updates.• Manage and resolve all inquiries for a $256 million U.S Treasury Housing Assistance Fund program, leading numerous cross-functional teams and providing direct, high-touch support to our clients, government, media, and constituents on emerging issues, media inquiries, FOIA requests, status updates, program policies, and eligibility requirements.• Research, analyze, and successfully fulfill program and client needs and creatively solve complex problems while managing risks to ensure the program is compliant with federal and client guidelines and standards. • Redesigned reporting, briefing, and presentation formats to optimize data intake and streamline client weekly deliverables on program inquiries, escalation threat trends, funding, potential issues, and several weekly progress updates. • Collaborate, design, and execute a $50,000 multi-channel program outreach and engagement strategies using Geographic Information System (GIS) data to identify and engage specific populations and communities in need. This multi-channel outreach campaign utilized email campaigns, radio and TV advertisements, text message campaigns, informational printed materials, a direct mail campaign, billboards, and in-person events to provide program visibility across the state. • Strategize and manage communication between the program, government, and media to resolve escalations or mitigate the risk of additional action. Show less

Washington, District Of Columbia, United States

• Developed and executed strategic engagement and communication plans for multiple U.S. Department of Health and Human Services’ Centers for Medicare & Medicaid programs, products and services by creating enrollment process documents, social media content, instructional materials, newsletters, webpage content and other public-facing programmatic documents. • Established and cultivated strong relationships with a diverse group of local faith-based leaders and community-centric groups across… Show more • Developed and executed strategic engagement and communication plans for multiple U.S. Department of Health and Human Services’ Centers for Medicare & Medicaid programs, products and services by creating enrollment process documents, social media content, instructional materials, newsletters, webpage content and other public-facing programmatic documents. • Established and cultivated strong relationships with a diverse group of local faith-based leaders and community-centric groups across the Washington, D.C. area to meet community members in spaces of trust. Leveraged these relationships to discuss health equity options and to host listening sessions within target populations to understand community needs and hurdles to access care. Show less

Washington, District Of Columbia, United States

• Partnered with the National Institutes of Health (NIH), Centers for Disease Control (CDC), and cross-functional internal teams on critical public health initiatives and developed and implemented communication and engagement strategies for the novel COVID-19 virus, vaccines, test centers, take-home test kits, public health best practices, and complying with medical mandates. • Conducted over 2,000 in-depth interviews with confirmed SARS-COV-2 (COVID-19) positive cases and their close… Show more • Partnered with the National Institutes of Health (NIH), Centers for Disease Control (CDC), and cross-functional internal teams on critical public health initiatives and developed and implemented communication and engagement strategies for the novel COVID-19 virus, vaccines, test centers, take-home test kits, public health best practices, and complying with medical mandates. • Conducted over 2,000 in-depth interviews with confirmed SARS-COV-2 (COVID-19) positive cases and their close contacts to create a detailed analysis for D.C.’s public health leadership illustrating real-time conditions regarding the pandemic within D.C.’s population. This detailed analysis allowed for wholistic organizational transformations and process improvements across DC Department of Health’s COVID-19 response program. Show less

Calgary, Alberta, Canada

Louisville, Kentucky, United States

Bachelor Of Science - Bs, Political Science And Government, 3.9

Bachelor Of Science - Bs, Ballet, 4.0