Christopher Vasquez Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Leading Technical Product Management for Retail Infrastructure Technology

Seattle, Wa, Us

Seattle, Wa, Us

Product Strategy and Roadmap: • Facilitate the creation of clearly articulated product strategies and ensure the strategy is vetted with all stakeholders• Maintain product roadmaps on behalf Service Owner• Help ensure that products fit into the overall portfolio / product line strategy Customer Engagement: • Everything starts with a solid understanding of the target customer and their needs• Drive frequent collaboration with customers in coordination with business unit’s engineering and development teams to understand their business and technology requirements, needs, and pain pointsProduct Research: • Maintain a deep understanding of the internal and external product marketplace including features and functionality, trends, vendor landscape, pricing, table steaks, and differentiators• Maintain tight relationship with Vendors to maintain expertise on current and future featuresDevelopment Lifecycle: • Collect, document, maintain and prioritize requirements backed by robust user stories and detailed specifications • Determine and own product features for each release • Represent customers and manage uptake of new enhancements by coordinating with internal engineering or external vendors• Make sure the right product is delivered at the right time and still has relevance throughout its lifecycle Evangelism and Marketing: • Develop clear and creative marketing collateral• Own product marketing, launch omnichannel campaigns, and employ creative techniques to drive adoption• Ensure that there is one location for all product information and it is accurate and updated regularlyBusiness: • Establish, maintain, and report on cost and pricing models, adoption forecasts, KPIs, and SLA/OLAs

Seattle, Washington, Us

Team Development: • Manage performance of individuals and take accountability for team performance as a whole• Provide reports with coaching, feedback, and development opportunities• Expert in hard and soft skills of service, operation, and agile project management coaching others in complex situations • Develop engineering, development NOC, Operations, Helpdesk, team and capabilies offshore (Phillipines, India, Argentina)Service Delivery:• Challenge and inspire cross-functional teams to achieve business results in a fast and quickly changing environment• Drive consistent execution of product portfolio outcomes that meet business needs• Proactively manage issues and mitigate risks to enable projects to stay on time, within budget, and with expected scope• Deliver quality outcomes and set expectations often and early when issues arise in a culture where dates matter• Manage service pipeline including strategy, roadmap, LOE, intake, deployment, and resource scheduling,Governance:• Run effective and tight steering teams with executives and director-level members• Frame decisions to be made in a way that enables executives to understand options and recommendations clearly• Ensure close management of project scope, schedule, resources, budget, issues and risks• Drive for transparency of true project status• Tightly manage budgets and forecasts for all projects under management for budgets $20M+• Develop and implement PMO Framework for Agile• Develop and implement matrix team demand management for cross team collaboration and project planning

International Business Leadership

Bachelor Of Business Administration (B.B.A.) (Transfer), International Business

Associate Of Science (A.S.), Computer Science