Christopher Vasquez Email and Phone Number
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Experienced technology leader with a demonstrated history of IT Strategy and cultivating high performing enterprise technology teams. Skilled in Product and Service Management, IT Operations, Agile Methodologies, DevOps, and influencing the enterprise. I'm passionate about technology, nailing the fundamentals, and the human experience in the enterprise.I've most recently enjoyed owning the Product Management Organization for Retail Infrastructure Technology. This includes Development, Product Management, and Operations for retail infrastructure technology. I've also enjoyed DevOps and Agile transformations in organizations leveraging my experience in Infrastructure and S/W Development to help bring the disciplines closer, cultivating growth, change, and maturation for teams along the way. I have built & led engineering and operations teams ranging in size from 5 to 50, owned solution architecture for communication and collaboration tools, led a monolithic to service-oriented architecture transformation, build a technical product management organization, and had a tour of solutions architecture and engineering consulting in many Fortune 100s. Technologies & Practices:Product and Service Management, Agile Project Management, IT Operations, Infrastructure Automation, Cloud, Server Virtualization, Workstation Management and Imaging, Load Balancers, Windows Server, Linux, Configuration Management, PowerShell, Hyper V, C#, Unity, GitHub, PagerDuty, Datadog, Slack, New Relic, Skype for Business, Google Apps for Enterprise.DevOps, Continuous Integration, Continuous Delivery, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS), Infrastructure as Code, Agile/Scrum, Waterfall, Lean, Kanban, SDLC, ITIL Service Management, Disaster Recovery.
Starbucks
View- Website:
- starbucks.com
- Employees:
- 170752
-
Manager - Technical Product Management Retail Edge And IotStarbucksSeattle, Wa, Us -
Head Of Technical Product ManagementStarbucks Jun 2023 - PresentSeattle, Wa, UsLeading Technical Product Management for Retail Infrastructure Technology -
Engineering ManagerStarbucks Nov 2021 - Aug 2023Seattle, Wa, Us -
Product Manager, Sr.Starbucks 2016 - Nov 2021Seattle, Wa, UsProduct Strategy and Roadmap: • Facilitate the creation of clearly articulated product strategies and ensure the strategy is vetted with all stakeholders• Maintain product roadmaps on behalf Service Owner• Help ensure that products fit into the overall portfolio / product line strategy Customer Engagement: • Everything starts with a solid understanding of the target customer and their needs• Drive frequent collaboration with customers in coordination with business unit’s engineering and development teams to understand their business and technology requirements, needs, and pain pointsProduct Research: • Maintain a deep understanding of the internal and external product marketplace including features and functionality, trends, vendor landscape, pricing, table steaks, and differentiators• Maintain tight relationship with Vendors to maintain expertise on current and future featuresDevelopment Lifecycle: • Collect, document, maintain and prioritize requirements backed by robust user stories and detailed specifications • Determine and own product features for each release • Represent customers and manage uptake of new enhancements by coordinating with internal engineering or external vendors• Make sure the right product is delivered at the right time and still has relevance throughout its lifecycle Evangelism and Marketing: • Develop clear and creative marketing collateral• Own product marketing, launch omnichannel campaigns, and employ creative techniques to drive adoption• Ensure that there is one location for all product information and it is accurate and updated regularlyBusiness: • Establish, maintain, and report on cost and pricing models, adoption forecasts, KPIs, and SLA/OLAs -
Service Portfolio ManagerAvanade Oct 2007 - Aug 2015Seattle, Washington, UsTeam Development: • Manage performance of individuals and take accountability for team performance as a whole• Provide reports with coaching, feedback, and development opportunities• Expert in hard and soft skills of service, operation, and agile project management coaching others in complex situations • Develop engineering, development NOC, Operations, Helpdesk, team and capabilies offshore (Phillipines, India, Argentina)Service Delivery:• Challenge and inspire cross-functional teams to achieve business results in a fast and quickly changing environment• Drive consistent execution of product portfolio outcomes that meet business needs• Proactively manage issues and mitigate risks to enable projects to stay on time, within budget, and with expected scope• Deliver quality outcomes and set expectations often and early when issues arise in a culture where dates matter• Manage service pipeline including strategy, roadmap, LOE, intake, deployment, and resource scheduling,Governance:• Run effective and tight steering teams with executives and director-level members• Frame decisions to be made in a way that enables executives to understand options and recommendations clearly• Ensure close management of project scope, schedule, resources, budget, issues and risks• Drive for transparency of true project status• Tightly manage budgets and forecasts for all projects under management for budgets $20M+• Develop and implement PMO Framework for Agile• Develop and implement matrix team demand management for cross team collaboration and project planning
Christopher Vasquez Skills
Christopher Vasquez Education Details
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W. P. Carey School Of Business – Arizona State UniversityInternational Business Leadership -
Sbge At Seattle Pacific UniversityInternational Business -
Brazosport CollegeComputer Science
Frequently Asked Questions about Christopher Vasquez
What company does Christopher Vasquez work for?
Christopher Vasquez works for Starbucks
What is Christopher Vasquez's role at the current company?
Christopher Vasquez's current role is Manager - Technical Product Management Retail Edge and IoT.
What is Christopher Vasquez's email address?
Christopher Vasquez's email address is cv****@****cks.com
What is Christopher Vasquez's direct phone number?
Christopher Vasquez's direct phone number is +197923*****
What schools did Christopher Vasquez attend?
Christopher Vasquez attended W. P. Carey School Of Business – Arizona State University, Sbge At Seattle Pacific University, Brazosport College.
What skills is Christopher Vasquez known for?
Christopher Vasquez has skills like Microsoft Technologies, Microsoft Exchange, Sharepoint, Active Directory, Windows Server, Itil, It Operations, Sccm, Agile Methodologies, Project Management, It Service Management, Windows 7.
Who are Christopher Vasquez's colleagues?
Christopher Vasquez's colleagues are Jared Rodriguez, Garrett Green, Noel Newton, Cris Ulep, Hannah Miller, Dyravuth Yorn, Ibonas Mk.
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