Christopher Baclig Email & Phone Number

Melbourne, Victoria, Australia

Part of a development team that developed and maintains Flow Power system application framework known as kWatch. kWatch is a framework system designed to enable the rapid development of UI interfaces and forms to access and manage Flow Power energy and power management business. The framework uses Azure services such as App Services, App Insights, AD B2C, and DevOps. It is built using .Net development environment with a Windows application, web portal, iOS/Android MAUI app interface and MS SQL Server database.Responsibility:• Develop new features based on the product team's identified business requirements and goals, such as residential customer joining process, electricity usage monitoring tool, smart devices management, and automation control• Work with the operations team to resolve BAU and production issues• Resolving kWatch system issues with new and existing development implementations• Facilitate production release deployment and support • Conduct showcase and knowledge sharing session for system features implemented

Adelaide, South Australia, Australia

Part of a development team customising and maintaining a Parliament Information Management System, PIMS. PIMS is used by Australia's federal and different state parliaments.PIMS uses the following technology stack: ASP.net core with Kendo UI Typescript framework for the front end, Web API for API and services, Microsoft SQL Server as the backend and Microsoft SharePoint as the document repository. Different Azure services such as VM, DevOps (for CI/CD), API Management, and ESB are used in developing, deploying and maintaining PIMS.Responsibility:• Implement customisation and enhancement requested by clients using PIMS • Resolve production environment customisation/enhancement and system-related issues• Performed unit and system testing on code changes

Melbourne, Victoria, Australia

Deployed to NAB - Technology & Enterprise and Operation to be part of Business Enablement Technology Production Support/Break-fix team that maintains and supports a Business/Corporate Markets Lending (BML/CML) system that bankers use to facilitate NAB business lending products.BML/CML system is built using Microsoft technology with the following development stacks: WinForm, Silverlight, ASP.net, C#, Web services and MS SQL Server. BML/CML systems are integrated into different upstream and downstream NAB systems. BML/CML system infrastructure is hosted in Azure cloud environment.Responsibility:• Investigate, analyse, and resolve BML/CML production environment incidents and problem records.• Implement and deploy enhancement releases and resolution to production environment defects using automated deployment tools such as Jenkin and Octopus deploy• Document resolutions for incident, problem and change records using the ServiceNow ITSM tool

Australia & Singapore

Part of Diebold Nixdorf professional service unit that led a team of developers adhering to agile methodology in customising a retail software portfolio known as Vynamic Retail Software Suite.Vynamic Retail Software Suite consists of the following retail software solutions:• Check-out (Point-of-Sale and Self-Checkout), Store Operations (back office) and Retail Services (RESTful API) - developed and maintained using the following Microsoft development stack: VB.net, C #, ASP.net MVC, Web API, MS SQL Server with N-tier architecture• Mobile Retail, which is a web and mobile device thin client for the Point-of-Sale check-out solution - built using the following frontend development tools: HTML5, AngularJS/Angular, and Bootstrap• Engage is a marketing and customer engagement solution offered as a SaaS (Software as a Service) using Azure Web Apps.Vynamic Retail Software Suite integrates with different systems, such as:• Payment technology providers that use EFT terminal/device or exposed Web Service/API• Customer Relationship Management (CRM) that exposed Web Service/API • Enterprise Resource Planning (ERP) that exposed Web Service/API or used structured files such as delimited text files, XML or JSONResponsibility:• Gathers and analyses functional and technical requirements • Design and implement technical solutions and developed project-related proof of concept • Coach, train, and perform developer's code review and ensure the team's adherence to standards• Provides technical support for System Integration Testing (SIT) and User Acceptance Test (UAT) of project implementation• Onsite deployment and collaboration with clients for their retail system customized solution

Singapore

Deployed to Wincor Nixdorf to be part of a development team that utilised waterfall SDLC methodology in customising and maintaining a point-of-sales system known as TP.net.TP.net is a WinForm client-server system that consists of back-office and point-of-sale applications built using Microsoft technology with the following development tools: VB.net, C#, Web services, MS SQL Server and n-tier architecture.Responsibility:• Analysed and implemented functional and technical design specifications• Performed unit and system testing on customised applications and solutions• Production environment level 3 technical support

Philippines

Led a team of software engineers that maintained and customised a customer information system known as Open-cIS. Open-cIS is a Windows application with COM architecture using VB6 as the user interface, C++ as the business object layer and MS SQL server as the backend. A web user interface using ASP classic was also part of the Open-cIS solution. Open-cIS is used by utility (i.e. water, electric and gas) companies to provide billing and financial information to their clients. Responsibility:• Created and implemented customisation and enhancement based on functional and technical designs• Conducted and facilitated code review and knowledge sharing • Evaluated team member's performance

Philippines

Part of the software development team that maintains and customises accounting software known as GCSP (Government Contracting Software Premier), which is used by contractors who work on US government projects.GCSP is a Windows application developed using the following development technology: VB6, COBOL for PC, COM, and XML.Responsibility:• Implemented customisation and enhancement based on functional requirements• Performed unit and system testing on customisation and enhancement• Fixed identified defects during project development and production environment issues

Philippines

Part of a solution team that provides antivirus technical support to Trend Micro clients.Trend Micro provides its clients with antivirus software, hybrid cloud security, network defence, small business security, and endpoint security servicesResponsibility:• Analysed software to determine if it was malicious (i.e. a virus or malware) and check the vulnerability of a system to verify if it was compromised• Created and tested signature files to detect and clean computer viruses and malware• Created documents that describe computer virus and malware behaviour