Christopher Balboa Email & Phone Number

Sumner, Washington, United States

-Assistant to the Area Manager for all Processes.

Greater Seattle Area

Still performing FC associate functions such as induction, sortation, and staging.As an Ambassador, we are the eyes and ears for the managers. We are the next step for the associates to reach out to. Any issues or concerns at the work site, the associates will bring it to the attention of an ambassador. We will then either resolve the issue, or bring to.

Greater Seattle Area

• Induction- Account for each package to enter the sortation facility to then be sorted to varies routes.
• Sortation- Insuring that packages are sorted in order for their intended routes.
• Staging- Grouping all packages to stage for the different routes to be ready for the drivers to pick up and deliver.

Greater Los Angeles Area

Provide front-line phone support to clients via remote assistance and go on-site to resolve issues.Triage client issues and rapidly resolve or escalate to senior engineers.Perform day-to-day System Administration of client environments, including but not limited to system monitoring, troubleshooting, and capacity management.Clearly document actions taken.

Las Vegas, Nevada Area

-Maintain the company network systems and complete any Systems Access Request for new, current, or former users.-Maintain and update Active Directory, all its groups, users, and policies.-Maintain Office 365 exchange. Update users and distribution groups.-Assist office employees with any IT hardware or software issues. Also assist virtual agents with any.

Las Vegas, Nevada Area

- Maintain network connectivity; troubleshoot and install VOIP telephones, computer systems, Printers, Scanners, Fax machines, other PC hardware.- Configure Active Directory to add, edit, or delete users from the company.- Change group policies as need to change permissions for groups or individual users.- Installed IP phones and cameras, switches, patch.

Las Vegas, Nevada

Assisting the customer with any questions and concerns. Troubleshooting any problems the guest encounter using Shift4 software. Then a case is created and documented for the entire team for future reference.-Answer calls in a timely manner.-Treat customer with respect and always have a “smile” when speaking.-Troubleshoot issues such as PIN Pads, Shift4.

Honolulu, HI; Las Vegas, NV

Enforced security polices and procedures of TSA and Homeland Security to protect our nation of possible threats to national security. Ensure the safety of the American people and the traveling public by efficiently and effectively screening travelers and their personal belongings.

Oahu, HI

• Perform telecommunication assistance for the public via telecommunicationdevices which include but are not limited to telephone, radio, TTY‐Text Telephone,and written teletype. Set up and operate Tactical Operations.
• Monitoring tracking systems such as CCTV, Mobile Tracking System, and Blue Force Tracker.
• Receive emergency and non‐emergency complaints from the public concerningcrimes, public safety and medical emergencies, assigns priority response, maintainscontact with specific units while relaying instructions and.
• Use and install computer systems (including hardware and software) to set upfunctions, enter data, or process information. Install Hubs, Routers, Switches, Patch Paneling, ethernet cable so that our unit can network to.
• Enter, transcribe, record, store, and preserve information in written orelectronic/magnetic form. Observes, receives, and otherwise obtains informationfrom all relevant sources.
• Identify information by categorizing, estimating, recognizing differences orsimilarities, and detecting changes in circumstances or events.