Christopher Benefield Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

Bentonville, Arkansas

I am currently associated with Walmart Stores Inc. as a Director - Global Service Manager, and I deliver strategic and operational direction to the business by clearly defining goals and implementing strategies to achieve set targets. I streamline existing operational framework to support business objectives and drive value across the organization. I develop end-to-end accounts receivable processes for the Walmart as well as Sam's Club - Health and Wellness Division with a focus on improving cash flow position. A few key achievements in this tenure include:~Recognized for successfully reducing write-offs by $3.2M.~Transitioned 200 business functions and 4 lines of business from outlying facility to Corporate Office.~Designed RCM operation flows for future state; developed KPIs and tracked SLAs for operation performance. ~Fostered a collaborative environment between various stakeholder groups.

Bentonville, Arkansas, United States

As a Sr. Manager at Walmart Stores Inc. in 2016, I researched customer and operational needs; created business plans for the achievement of top- and bottom-line results. I strengthened internal control of Sam's Club - Health and Wellness Division by executing account policies and procedures. I identified areas for improvement through analytical dashboards, accordingly, recommended corrective strategies to overcome all challenges. I crafted strategies for health and wellness patient safety, quality assurance, and continuous improvement. I rolled out business solutions and enhancements for Health and Wellness businesses while promoting a member-focused environment. A few key achievements in this tenure include:~Enhanced multi-skilled team competencies via inspirational leadership and targeted training programs.~Introduced and managed all aspects of healthcare services for Sam's Club.~Mobilized resources to facilitate product investment decisions. ~Championed numerous Sam's Club - Health and Wellness programs.~Steered various strategic initiatives and projects to improve experience for the customers and associates.~Minimized write-offs by $1.2M in six months by highlighting and resolving impending issues.~Grew sales and captured business development opportunities by executing new clinical services programs.

Bentonville, Arkansas, United States

As a Solutions Architect at Walmart Stores, Inc. in 2014, I defined strategies and action plans for both Walmart and Sam's Club - Health and Wellness Divisions. I translated work requirements into functional solutions and actionable plans for team members; supervised work for quality and compliance assurance. I identified operational needs and developed technical solutions using existing technologies to accomplish short- and long-term business goals. A few key achievements in this tenure include:~Ensured optimal customer experience by delivering product solutions.~Saved time for customers and associates by implementing new technologies in stores across the country.

Bentonville, Arkansas, United States

In 2011, I was the Product Analyst at Walmart Stores, Inc., and I spearheaded health and wellness product development lifecycle with an aim to ensure product success. I mapped out vision and direction for product offerings for continuity of purpose and improved stakeholder collaboration. I defined business strategies and capabilities in coordination with key stakeholders. I coached and mentored other business analyst, increasing performance at individual and group levels.A few key achievements in this tenure include:~Introduced best practices and information systems for continuous operation excellence.~Aligned existing operations with set goals to meet customer and business needs.~Developed effective communication channels to manage customer relationships and expectations.