Christopher Bergeron Email & Phone Number

Atlanta, Ga, Us

Kennesaw, Ga, Us

Provided Consultation and resources for various corporations, NGOs, and the International Monetary Fund (IMF).

Atlanta, Ga, Us

• Performed complete migration of on-prem VMWare ESXi to Azure Cloud Infrastructure (multi region) via Terraform.• Created complete suite of Grafana dashboards for metrics analysis.• Wrote PHP backend webhooks for various integrations (Catchpoint, Slack, Pingdom).• Managed day to day operations to maintain the Production Operations infrastructure.• Performed DNS and CDN cutovers from CDNetworks / Dynect to Cloudflare.• Performed deployment of application code to Production environments• Collaborated with application developers, database admins on troubleshooting and optimizing the infrastructure.

Atlanta, Georgia, Us

As a Linux Engineer/Dev Operator within the Product Operations team, I am responsible for maintaining backend infrastructure to support our existing customer base and provide a solid growth platform for forward facing teams (Marketing/Sales/Et al) to enable corporate initiatives.

Toronto, Ontario, Ca

As a member of our internal Unix Systems Administrator III team, SWAT (Support With Advanced Training) I am the final escalation point for any technical issues that our customers may experience. When no one else can resolve a technical issue, my team and I do. We work closely with all relevant teams: the backbone networking and engineering teams (NOC / NOE), et al.I was promoted to this position in June of 2012.

Toronto, Ontario, Ca

Linux Systems Administrator Level 3 / Technical Account ManagerAs a Technical Account Manager, my role is to provide personalized Level III Linux Systems Administration to qualifying customers at Peer1.Peer1 is one of the top 5 global providers of core internet operations. We peer directly with industry leaders such as Google, YouTube, Wordpress and MySpace. Our wholly owned global network is unmatched by our competitors.We operate over 20,000 servers, wholly own 13,000 miles of fiber and have more than 200,000 sq. ft of data center space in 14 cities. Our global points of presence (POPs) are unmatched in the industry and our network is one of the most trusted in the world. Our clientele include Fortune 100 corporations, SMBs, global international councils, NGO's, national governments, Certificate Signing Authorities and entities that demand guaranteed secure network backbones and infrastructure.

As a key enabler of all IT related business initiatives at Exam Services, I was responsible for IT/Telephony infrastructure, personnel, systems, software, development and business growth.I grew the corporate infrastructure from 40 employee workstations to a 350+ staff replete with a complete core (network edge, Telephony, multi-homed OC-48 network connectivity), backend (email, customer facing web / payment processor integration to accounting) and user-friendly kiosks for call center staff.Managed staff of 11 IT professionals including Linux Systems Admins, network admins, product engineering and app devs, telephony engineer, and help desk/support staff.My actions and initiatives helped grow the company from paper workforms into a robust, complete corporation that made more than 26MM during the first year of my arrival.

As a key enabler of all IT related business initiatives at Exam Services, I was responsible for IT/Telephony infrastructure, personnel, systems, software, development and business growth.I grew the corporate infrastructure from 40 employee workstations to a 350+ staff replete with a complete core (network edge, Telephony, multi-homed OC-48 network connectivity), backend (email, customer facing web / payment processor integration to accounting) and user-friendly kiosks for call center staff.Managed staff of 11 IT professionals including Linux Systems Administrator, network administrator, product engineering/application developers, telephony engineer, and help desk/support staff.My actions and initiatives helped grow this company from paper workforms into a robust, complete corporation that made more than 26MM during the first year of my arrival.

As Founder and Lead Developer of Dashwerks, I designed, developed and delivered to market the Dashpc software application and the DSSC hardware peripheral. The Dashpc is an open-source in-dash multimedia and navigation vehicle platform built upon our own embedded Linux kernel, customized hardware and my own C / GTK interface. The DSSC is a microcontroller based computer peripheral that I designed, built and brought into production. In addition to product development and deployment, I managed all management, sales, and distribution aspects of the company.

Responsible for maintaining a multi-tiered, multihomed network consisting of an IBM AS/400 and RS/6000, Linux servers, and Windows and X-Windows(X11) workstations. When I joined Bass & Associates, I migrated the company from legacy Windows NT servers to an array of Linux servers. Using a combination of Apache, Mysql, PHP, Samba and sendmail I successfully eliminated the Windows dependency and performed a transparent server migration to Linux. Among the migrations were file-services; and Microsoft Exchange 5.5 to Linux qmail conversion. In addition to the Network upgrade and maintenance, I programmed the corporate intranet using PHP and Perl. This intranet interfaces directly with MySQL and IBM DB2(AS/400) databases and provides management with real-time summary information. Remote network access was provided via a Cisco PIX Firewall VPN appliance and a Ascent Max 200 Dial-up modem pool.• Responsible for maintaining an 80+ user heterogeneous network, consisting of Unix (IBM AIX – RS/6000), IBM AS/400 (e Series) V4R3, Linux, and Windows NT servers• Implement security and disaster recovery policies / practices (including periodic review for timeliness)• Implement backup strategies and recovery plans.• Review web server, gateway, and kerberos server logs for intrusion attempts • Implemented and maintained a Virtual Private Network (VPN) between corporate headquarters and satellite offices (Tucson, AZ).• Prioritize and distribute overwhelming workloads• Write custom shell scripts to perform various automated maintenance routines• Manage / Oversee workstation integration and software licenses. Workstations in use are Windows 95 / 98 / 2000.• Work with outside consultants for outsourced solutions and systems.• Maintain Cisco routers (2500, 3600 series) on Wide Area Network (WAN)Maintain PBX Phone system and integration with network technology

• Responsible for maintaining a 50+ user heterogeneous network, consisting of Windows NT, Linux/Unix, and Netware servers• Manage MS-SQL, MySQL server databases.• Maintain and update company web page• Write custom perl applications to perform various web development and internal monitoring functions.• Manage workstation integration. Workstations in use are Windows 95, 98, 2000, NT Workstation• Use of network applications such as ArcserveIT, Novell NDS, Managewise, Fluke Network Inspector, Norton Ghost, Visio• Supported: Groupwise 5.5, PC Docs Docsopen 3.7.2, Westmate 7.25, LOIS, Juris

Tallahassee, Fl, Us

Hardware and software support for the campus computer network - Academic Computer and Network Services (ACNS).

Computer Science / Mis

Associate'S Degree, General Studies

Associate'S Degree, General Studies