From launching C-Suite sponsored Digital Healthcare solution, promoted to global Digital Service offer management role to transform legacy Field and Professional Services into a comprehensive managed service business.• Led start-up business unit, driving vision, strategy, product development, and commercial release of Eaton’s remote monitoring healthcare solution: Smart Ambient Monitoring• Built $20M service revenue glide-path, as interim Cybersecurity Services Product Manager (H1 ’23)• Drove alignment between multiple independent regions and businesses, with competing incentives and priorities, to articulate Eaton’s Brightlayer (global IoT platform) value proposition.• Led tiger-team to create new revenue models for software solutions, transforming perpetual license-based business into subscriptions-based business.• Own cybersecurity inorganic growth strategy, identifying new partners for investment, M&A, and JV to capture OT cybersecurity business beyond Eaton’s installed base.• Principal services business strategist, targeting $300M incremental growth for North American Electrical Engineering Services and Systems business in the Industrial Sector by 2029

• Product Marketing Manager: Asset Performance Management. Product portfolio includes DoseWatch, Encompass (RTLS), iCenter, Imaging Insights, Imaging Protocol Manager, OnWatch, Skeye (Cybersecurity), and Tube Watch; Mural, and Centricity High Acuity Suite, Opera, and Perinatal.• Manage AI/ML, Cybersecurity, and RTLS service portfolio that support healthcare providers clinical and operational outcomes• Manage new commercial activation of telemedicine/telehealth, virtual care, and connect medicine solutions.• Led commercial activation of GE Healthcare’s primary CX umbrella app: “MyGEHealthcare”• Guided NPI process of predicative monitoring solutions• Revitalized Technology Solution product portfolio’s value propositions for sales enablement• Directed trade show engagements for leading healthcare industry shows: AAMI, HIMSS, and RSNA• Added $10M+ in incremental annual service contract attachments revenue for predictive analytics entitlements• ~200% website traffic increase as a result of initiating Services' Digital Marketing modernization program (e.g. SEO refresh, content marketing) to drive top of funnel engagements

• Manages and leads the commercialization of Install Base strategy across the US & Canada region.• Apply marketing growth framework to help drive IB commercialization best practices with P&L marketing, field sales and commercial teams.• Lead matrix sales and marketing teams in IB strategy, tactics and commercial activities. • Disseminate best practices to business team in order to optimize one-GEHC approach to markets and customers.• Lead execution of wing-to-wing commercial IB programs for prioritized US & Canada growth initiatives• Drive and support IB targeting processes for US & Canada regionally-focused initiatives• 2018 Revenue Marketing Results: 33% CV Rate, $1.7M New Funnel• Drive customer targeting processes for North American initiatives (Generated New Funnel Opportunity: $700M / Wins: $15M) 
• Managed Demand Generation programs providing commercial teams with account centric marketing collateral touching >$300M in opportunities (including $45M Wins) • Direct wing-to-wing execution of priority commercial programs • Drove functional development of internal app to enable salesforce to 1) understand customer market trends and 2) provide market insights/forecast in consultative sales engagements

• Accountable for Global Mining’s development and implementation of product supportdeliverables (e.g. technical service information, parts availability) to enable parts and servicesales for Cat Dealers.• Responsible for Cat Dealer sales and support readiness of machine NPI / NMI.• Winner of Customer Service and Sales 2014 Annual Continuous Improvement AwardDepartment Champion for exceeding goal of $3M by $12M in incremental parts sales formining machine rebuilds.• Led development of Cat Engine Marketing and Repair Options Strategies for CaterpillarGlobal Mining.• Led Sales and Engineering collaboration to developed new Cat Engine repair options forHydraulic Mining Shovels and Surface Rock Drill product lines to meet customer demand.• Managed $245.1M USD in part sales for South East Asia/India S&OP.• Led excess inventory merchandizing reduction program, lowering CGM’s operating cost.• 2014 CGM Diversity and Inclusion Leadership Workshop participant.

• Developed and managed large mining product customer needs assessment research program.• Led data analysis for parts growth MGPP.• Lead analyst for major component inline pricing project.• Created Planned Component Rebuild Process for Part Sales and Inventory Management.• Authored and published bi-weekly market intelligence (and ad-hoc country / commodity)reports.

• Managed national and international customer satisfaction studies for healthcare (payor and phrama) industry leaders.• Responsible for crafting questionnaires, survey instruments, reports, and presentations for clients.• Managed creation and continuous improvement of websites that deliver clients real-time access to data and interactive analytic tools.• Performed multivariate analysis (e.g. loyalty metrics, quadrant, regression analysis) to identify companies' performance patterns and key drivers of customer satisfaction.• Introduced text mining and search clouds to Market Probe’s reports and dashboards to help clients effectively leverage data.• Counseled advanced analytics staff on utilizing social media for marketing and data mining.

• Provided academic support and advising to undergraduates in classroom andoffice settings.• Led discussion sections, and facilitated workshops and review sessions to equipstudents with resources for successful completion of coursework in major.• Evaluated and assisted students with written coursework.

• Trained, managed, and evaluated interviewing and data entry staff.• Responsible for staff payroll and scheduling.• Field Manager for public and private local, state, and national clients (e.g.C.D.C., Badger Poll, The Department of Health and Family Services).• Promoting Effective Workplace Dynamics Conference.• Completed Manager Supervisor Development Series.