Christopher Bordonaro Email & Phone Number

San Antonio, Tx, Us

San Antonio, Texas, Us

Partnering with clients to help discover and facilitate improvements to Technology and Operations. Worked with clients in Fintech, Automotive Manufacturing, Defense Contracts, Rapid Prototyping, Construction, Fulfillment, Payment Processing, InsuranceProjects include: Information Security, Cloud/Hybrid Migrations, Infrastructure design and implementation, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Process & Workflow Development

Sherman Oaks, California, Us

Genesis Capital is a leading loan provider for residential bridge, fix & flip, new construction, subdivision / infill, and rental hold projects.Managed IT Infrastructure and Information Security for a Goldman Sachs owned company offering commercial real estate investment lending.• Worked with Goldman Sachs Information Security and Compliance teams to develop and implement the Data Security plan for the organization• Managed relationships with 3rd party service providers to include Desktop Support, NOC/Infrastructure Support, Managed Security• Designed and implemented the Disaster Recovery plan as part of organization’s Business Continuity Plan

Los Angeles, Ca, Us

ProVisors is an invitation-only community of senior-level Trusted Advisors, with nearly 5,000 members nationwide. A relationship-based organization primarily for attorneys, bankers, and CPAs, ProVisors is also a business development tool that helps professionals serve their clients better as they connect, collaborate, share expertise, and exchange commerce with a vetted network of professional resources.Served as the Technology Executive for a professional networking organization with a membership base of 5000+ users. • Managed the development and deployment of complex payment processing system for member-facing portal • Worked with internal and external users to develop RFQ for next generation CRM/Member Portal; managed vendor selection process• Managed overhaul of existing infrastructure to bring several disparate systems and servers into a virtualized environment; replaced all infrastructure hardware with focus on data security

Westlake Village, Ca, Us

Provide strategic direction and daily operations oversight for a company offering innovative mortgage programs to brokers; serve as Technology Manager across 9 branches consisting of ~200 staff. Work with a multi-million dollar annual IT budget, assessing and implementing best technology systems to fulfill business needs, while directly overseeing a team of 5. • Regularly collaborate with Executive team to identify needs and strategize on best options; leverage key assets and resources to streamline operations and drive growth. • Built a high-performing technical team by recruiting, training, and mentoring competent staff. Work with employees in both group settings and one-on-one to roadmap attainable goals; write and deliver performance reviews and administer disciplinary action as needed. • Serve as main liaison with vendors and 3rd parties; perform extensive research and cultivate positive relationships in order to obtain best products and pricing. Make all final IT-related purchasing decisions for company.• Create customized software programs including a loan origination system, a broker portal, a CRM system, QC applications, and a system to track collateral. Key achievements to date include:☑ Drove the use of virtualization and O365 to decrease costs, increase security, and lower carbon footprint. Transitioned to cloud services from on-premises PBX, and moved core loan origination software and email/network data loss prevention systems to an Azure platform.☑ Leveraged 3rd party relationships to decrease telecom spending by 30% and cut software licensing costs by 30%.☑ Took on additional role as Marketing Director during company’s restructuring. Created company’s online presence; designed website, handled SEO strategies, and used all advertising mediums including digital, print, and email. Successfully managed marketing duties in addition to CTO role for 13 months.

Managed overall technology needs and provided team leadership for a 240 employee start-up merchant services company serving as the 2nd largest independent sales office for Intuit Payment Systems. Maintained a streamlined network infrastructure while overseeing technical support and the implementation of information systems and software applications.• Managed project lifecycles from initial concept to completion; handled all resource and financial planning, execution, delivery, and customer follow-up.• Provided staff leadership for a team of 4; participated in interviewing, hiring, and performance review processes for a Network Administrator, Database Administrator, Sr. Support Technician, and a Sr. Customer Service Representative.Specific accomplishments include:☑ Built and trained competent Customer Service and Tech Support departments for company; created a Tier 2 customer support process and taught employees to handle terminal file builds, downloads, and installations.☑ Designed and led a network infrastructure build including internal and external facing systems.☑ Led the build of a complex CRM system utilized by entire company; spearheaded process and served as main external vendor liaison for large project.