Chris Boucher

Chris Boucher Email and Phone Number

Global Director, Innovations @ Genesys
Washington, DC, US
Chris Boucher's Location
Washington, District of Columbia, United States, United States
Chris Boucher's Contact Details
About Chris Boucher

An innovative and energetic Director and results driven sales and customer success professional, with over 20 years of experience. Exceptional ability to interact with executive management, resolve complex business issues and balance the customer needs with my company objectives.Specialties: Hosted Managed Services to include IVR, ACD, and CRM, Hardware Solutions to include Infrastructure, Network Design, Client Server, and Network Security., Crypto, Managed Services

Chris Boucher's Current Company Details
Genesys

Genesys

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Global Director, Innovations
Washington, DC, US
Website:
genesys.com
Employees:
8432
Chris Boucher Work Experience Details
  • Genesys
    Global Director, Innovations
    Genesys
    Washington, Dc, Us
    View
  • Genesys
    Global Director, Innovations Program Management
    Genesys Feb 2024 - Present
    Menlo Park, Ca, Us
    Championing cross-functional collaboration to strategically bring our leading Innovation products and AI solutions to market, ensuring their impactful and successful integration.
    View
  • Genesys
    Global Services And Success Director - Innovations Team
    Genesys Aug 2021 - Feb 2024
    Menlo Park, Ca, Us
    Senior Leader responsible for managing 3rd party App Partners while driving sales and success strategies for Genesys newest Innovation offers. These strategies drive incremental bookings and revenue for Genesys while helping orchestrate various end-user experiences for customers.
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  • Genesys
    Sr. Manager, Global Partner Success And Sales
    Genesys Jun 2019 - Aug 2021
    Menlo Park, Ca, Us
    My role is to help drive the success of our company’s cloud initiative with our large Global strategic partners. The role is to manage the relationship with a portfolio of cloud Partners, with the goal of maximizing revenue growth from, and the success of, the Partners’ end-customers. I bring the best of Genesys to the Partner and the best of the Partner to Genesys while driving revenue growth, retention and customer satisfaction for our mutual customers.
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  • Genesys
    Sr. Manager, Global Customer Success And Sales
    Genesys Jan 2017 - May 2019
    Menlo Park, Ca, Us
    Manage a small team of Enterprise Customer Success Managers. We help manage the success of our company’s cloud initiative. My team manages the relationship with a portfolio of cloud clients with the goal of getting new bookings, growing revenue and Net Promoter Score. My team is responsible for bringing the best of Genesys to the customer and the best of the customer to Genesys while driving adoption, retention and customer satisfaction
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  • Genesys
    Senior Customer Success Manager
    Genesys Feb 2014 - Dec 2016
    Menlo Park, Ca, Us
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  • Genesys
    Senior Account Manager
    Genesys Jul 2009 - Jan 2014
    Menlo Park, Ca, Us
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  • Genesys
    Account Executive
    Genesys Jun 2008 - Jun 2009
    Menlo Park, Ca, Us
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  • Integrated Research
    Account Executive
    Integrated Research Dec 2004 - Jun 2008
    North Sydney, Nsw, Au
    Integrated Research (the people behind PROGNOSIS) develops and distributes performance monitoring and diagnostics software for business-critical IT infrastructure.
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  • Oracle
    Account Manager
    Oracle Mar 2004 - Nov 2004
    Austin, Texas, Us
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  • Advanced Systems
    Director Of Business Development
    Advanced Systems 2003 - 2004
    Director of Business Development for Service Disabled Veteran Owned Business
  • Cdw
    Federal Civilian Account Manager
    Cdw 2003 - 2003
    Vernon Hills, Il, Us
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  • Uunet
    Channel Account Manager
    Uunet 1998 - 2002
    Us
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Chris Boucher Skills

Cloud Computing Crm Saas Solution Selling Account Management Mobile Devices Salesforce.com Professional Services Enterprise Software Management Direct Sales Strategic Partnerships Go To Market Strategy Sales Lead Generation Telecommunications Channel Partners Sales Process Customer Relationship Management Ivr Product Management Contact Centers Unified Communications Partner Management Business Development Pre Sales Strategy Multi Channel Marketing Data Center Voip Channel Customer Experience Software Industry Demand Generation Sales Operations Sales Enablement B2b Software As A Service Vendor Management Business Alliances Product Marketing Start Ups Voice Over Ip Management Consulting Partner Development Federal Government Mentoring Call Centers

Chris Boucher Education Details

  • Salisbury University - Perdue School Of Business
    Salisbury University - Perdue School Of Business
    Business Management/Marketing
  • Montgomery College
    Montgomery College
    Business Management

Frequently Asked Questions about Chris Boucher

What company does Chris Boucher work for?

Chris Boucher works for Genesys

What is Chris Boucher's role at the current company?

Chris Boucher's current role is Global Director, Innovations.

What is Chris Boucher's email address?

Chris Boucher's email address is cd****@****ail.com

What is Chris Boucher's direct phone number?

Chris Boucher's direct phone number is +170377*****

What schools did Chris Boucher attend?

Chris Boucher attended Salisbury University - Perdue School Of Business, Montgomery College.

What skills is Chris Boucher known for?

Chris Boucher has skills like Cloud Computing, Crm, Saas, Solution Selling, Account Management, Mobile Devices, Salesforce.com, Professional Services, Enterprise Software, Management, Direct Sales, Strategic Partnerships.

Who are Chris Boucher's colleagues?

Chris Boucher's colleagues are Kristine Anne Bagtas, James Walford, Joel Kennedy, Dan Murphy, Andrew Leithart, Lindsey Ray Bonanni, Geoffrey Doering.

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