Christopher Brack Email & Phone Number

Livonia, Michigan, United States

Livonia, Michigan, United States

Livonia, MI

Interview and research clients’ needs and communicate information to project team.Draft, edit and validate requirements document.Serve as main point of contact during implementation process.Lead client meetings to determine deadlines, resolve concerns and provide updates.Partner with application consultants during configuration and testing to resolve.

Livonia, MI

Configure EmpCenter, which includes setup functions, screen layouts, workflows and calculations, according to detailed customer specifications.Write complex formulas that leverage mathematical and/or programming skills.Perform unit and system testing of configured application.Collaborate with team members to complete project assignments by set.

Warren, MI

Implement all hardware and software installations of the product. Coordinate the communication between multiple departments to ensure proper implementation.Train clients on the product.Develop the training manual and training videos for the software using Adobe Captivate.Attend and work sales conferences to help promote the software.Train internal.

Troy, MI

Warren, MI

Audited accounts to ensure correct pricing was applied.Processed reconsignments and will calls by customer’s request.Manually entered complex rates for customers with special pricing.Handled real-time corrections for the collection’s department.

Bachelors Of Science, Information Technology, 3.7

Education record

High School Diploma