SUB CONTRACTED TO UNITI FIBER• Build, test and document pre-terminated, ready-to-ship fiber optic cable assemblies• Terminate, splice, test and document fiber optic outside plant facilities• Maintaining quality standards of production and service• Responsible for customer premise installations, including framing, cabling, bonding, and grounding • Coordinate fiber activities with other trades and departments as necessary• Perform ring cuts on live fiber without affecting… Show more SUB CONTRACTED TO UNITI FIBER• Build, test and document pre-terminated, ready-to-ship fiber optic cable assemblies• Terminate, splice, test and document fiber optic outside plant facilities• Maintaining quality standards of production and service• Responsible for customer premise installations, including framing, cabling, bonding, and grounding • Coordinate fiber activities with other trades and departments as necessary• Perform ring cuts on live fiber without affecting existing services• Perform fiber tests with OTDR, and Light Source and Power Meter• Provide accurate equipment location, splicing and terminating records for the fiber database• Build bays, fiber distribution panels, inner-ducts, jumper pathways and other network elements needed for the installing of fiber optic equipment and patch and panels• Monitor, communicate and perform corrective actions to fix problems affecting any fiber or fiber related equipment• Install demarcation enclosures, switches and other telecom equipment• Support new business development and customer service by being available and responsive to internal and external customers and for new business inquiries• Provide detailed paperwork and documentation to ensure accurate record-keeping, billing and inventory• Answer fiber optic related questions from customers and other departments• Maintain inventory in conjunction within established set levels and make recommendations based on customer needs and market trends• Experienced SAC and NOC skill set• Cisco, Ciena, Sonet, Juniper expert programming and troubleshooting• Experienced in network monitoring with remote access troubleshooting and remote access solutions management • OSP, ISP, SCAC networking and troubleshooting experience Show less

• Provide sales and sales support for high end clients• Provide after the sale support by meeting customer’s needs • Perform callback confirmations on satisfactory sales and service experience• Uphold the values and business model of Lexus “Experience Amazing”• Assist in daily activities such as providing service to customers and upselling service needed to maintain the level of quality provided by Lexus• Assist in sales and support of new products, offers, features… Show more • Provide sales and sales support for high end clients• Provide after the sale support by meeting customer’s needs • Perform callback confirmations on satisfactory sales and service experience• Uphold the values and business model of Lexus “Experience Amazing”• Assist in daily activities such as providing service to customers and upselling service needed to maintain the level of quality provided by Lexus• Assist in sales and support of new products, offers, features, inventory matching all to the specific designs and features required• Work with and support other sales team and service team while coordinating with sales/service teams to ensure the customers wants, needs, and expectations are met• Train new employees on service, sales and customer satisfaction techniques to maintain a professional work environment Show less

• Provide sales and sales support for clients• Provide after the sale support by meeting customer’s needs • Perform callback confirmations on satisfactory sales and service experience• Assist in daily activities such as providing service to customers and upselling service needed to maintain the level of quality provided by Toyota• Assist in sales and support of new products, offers, features, inventory matching all to the specific designs and features required• Work with and… Show more • Provide sales and sales support for clients• Provide after the sale support by meeting customer’s needs • Perform callback confirmations on satisfactory sales and service experience• Assist in daily activities such as providing service to customers and upselling service needed to maintain the level of quality provided by Toyota• Assist in sales and support of new products, offers, features, inventory matching all to the specific designs and features required• Work with and support other sales team and service team while coordinating with sales/service teams to ensure the customers wants, needs, and expectations are met Show less

• Managed a team of 6 while coordinating workflow to ensure timely completion of all projects• Consulted with customers on customization of vehicle• Worked with outside sales consultants and manufacturers from customer audio, visual, and vehicle design experts• Oversaw installation and design process• Provided hands on custom installations when needed• Provided hands on training to team• Managed special order inventory• Managed website design and all social media… Show more • Managed a team of 6 while coordinating workflow to ensure timely completion of all projects• Consulted with customers on customization of vehicle• Worked with outside sales consultants and manufacturers from customer audio, visual, and vehicle design experts• Oversaw installation and design process• Provided hands on custom installations when needed• Provided hands on training to team• Managed special order inventory• Managed website design and all social media accounts• Coordinated off-site marketing promotional events Show less

• Provided professional installation and IT support for Dentrix• Provided on the job training for office staff on the latest software• Provided customer web design linked with internet and social medial marketing, audio/video solutions for hospitals, dentist offices, and pharmacies

• Managed a dental office team of 9• Scheduled appointments• Managed workflow• Managed website and all social media accounts• Made sure all computer software and office equipment was up to date• Trained office team on latest software and newest equipment• Investigate and resolved customer inquiries and complaints in a timely and empathetic manner• Made sure all emergency cases were handled in a timely and professional manner

• Assist in trade shows, marketing, and client consulting• Assisted Artist Relations Manager in accommodating High Profile Musical Artist needs • Setup and software programing for concerts and airports throughout Europe, Middle East, and South Africa (EMEA) • Manage marketing, pricing, and availability solutions for all dealers, distributors, and end users• Provide European distributors, consultants and contractors with pre-sale support• Manage dealer and distributor… Show more • Assist in trade shows, marketing, and client consulting• Assisted Artist Relations Manager in accommodating High Profile Musical Artist needs • Setup and software programing for concerts and airports throughout Europe, Middle East, and South Africa (EMEA) • Manage marketing, pricing, and availability solutions for all dealers, distributors, and end users• Provide European distributors, consultants and contractors with pre-sale support• Manage dealer and distributor accounts including proper invoicing and credit management• Provide warranty and technical support in Europe, areas of Africa, and the Middle East via phone, email, on line, and in person for all Peavey Commercial Audio products (Crest Audio, Media Matrix, and Architectural Acoustics)• Travel to installation locations within EMEA to provide Pre/Post installation engineering and programming support for Peavey Commercial Audio Products Show less

• Customer care lead for worldwide distribution centers• Ensure customer satisfaction by providing technical/sales support for pro audio parts/products to international and domestic firms, sales representatives, and distribution centers• Coach team on improving customer satisfaction ratings• Manage all service/sales/marketing accounts for the Canadian, Middle Eastern, African, Asian, South American, and European markets• Maintain knowledge of the continually updating pro audio… Show more • Customer care lead for worldwide distribution centers• Ensure customer satisfaction by providing technical/sales support for pro audio parts/products to international and domestic firms, sales representatives, and distribution centers• Coach team on improving customer satisfaction ratings• Manage all service/sales/marketing accounts for the Canadian, Middle Eastern, African, Asian, South American, and European markets• Maintain knowledge of the continually updating pro audio systems• Perform quality assurance testing on pro audio products• Preprogram and test computer-based Ethernet networking audio applications for major installations world wide• Provide support for dealers and end users in installation, project offers, complaint management, technical data, and solving project problems in conjunction with project deadlines and quality Show less