Christopher Brian Email & Phone Number

Member of three person engineering team responsible for the system architecture underpinning the data collection system. Routine tasks included real time monitoring using Icinga / Nagios, monitoring server health, network firewalls, and responding quickly to address a ny issues in Primary and Disaster Recovery data center locations. Provided support for the Atlassian Suite (Jira, Bitbucket, Confluence), Dropbox, Zendesk, Airbrake, Splunk, Wiki, and WordPress.Researched & developed documentation while upgrading Debian servers in DR as a Proof-Of-Concept for Production. High-Availability systems were clustered using Corosync. Systems included Apache, LDAP, PostgresSQL and MySQL servers, as well as IdM related clusters (LDAP, Shibboleth, Kerberos)Installed/Configured (4) Xen hypervisors and conducted a SAN migration supporting EOL upgrades. Successful migration of servers and terabytes of data Responsible for managing Ansible AWX servers/scripts for successful deployments of company web page. Responsible for configuration and securing SSH service and services (eg SFTP)Maintained bash and Perl scripts using crontab schedulerDesigned a backup script for disk images using hashing functions to ensure data consistency and reducing time for disk manipulation. Accustomed to Xen OS image installs, and partition manipulation using parted/fdiskReverse engineered non-standard configurations of PSQL, restoring replication and subsequently publishing documentation for reference to minimize future interruptions.Supported a developing hybrid environment into AWS. Familiar with aws cli and s3 tools.Experienced with Microsoft 365 platform administration, including OWA, Security & Compliance, and IAMDeveloped Exchange 365 Transport Rules to capture phishing emails based off regular expressionsDeveloped processes and procedures for manual extraction, decryption, and decoding laboratory reports.Responsible for maintenance and configuration of postfix SMTP server.

Franklin, Tn, Us

Responsible for the network monitoring, diagnostics, triage and incident management supporting hospitals nationwide. Monitored and supported core and aggregation layer networking equipment using SNMP traps, SMART, Nimbus, Cisco Prime, Dell Open Manage ,and others. Coordinated incident management to ensure prompt restoration of healthcare services. Assisted in monitoring and troubleshooting of hundreds of virtual servers in an enterprise environment.Coded over 30,000 lines of code to extract data from ITSM, query networking equipment, and evaluate the response using logic based algorithms. Wrote AHK software for batch ticket management using REST protocols.Created a time management application to support mission critical functions.Identified the need for a more efficient virtual machine search tool and wrote a VBA script to reduce search time by 75%.Automated the configuration of over 4000 Cisco devices reducing required man hours by an estimated 60%.Designed layer 2 and layer 3 network maps and documentations for 30+ facilities and over 600 physical devices.Audited 45 hospital networks to ensure proper device discovery and monitoring using SNMP and TACAS+.Experienced in ServiceNow usage and development.Extensive training of HIPAA laws and compliance.

Atlanta, Ga, Us

Responsible for the monitoring, front‑line diagnosis and problem resolution for the computer based systems of the bulk power system. Systems include Siemens Spectrum 3, Energy Logs Data System (ELDS), eDNA Historian, Café, Offline Power Network Applications (OPNA), Inter-regional Security Node (ISN), and others. A team member of a 24/7 staff providing frontline communication, monitoring, support, diagnosis, resolution and coordination with department personnel for second tier support. Coordinated incident management to ensure prompt and efficient resolutions to the satisfaction of customers.Designed a HTML application whiteboard to increase situational awareness between two remote locations.Created a Perl script to automate control network permissions verification for CIP compliance.Composed detailed training material to aid indoctrination of new personnel.Maintained detailed and organized records of transmission related issues in compliance with the Critical Infrastructure Protection (CIP), Sarbanes-Oxley (SOX) and other federal regulatory compliance requirements.Provided exceptional customer service while multi-tasking and prioritizing tasks based on criticality and operational impact.Critical Infrastructure Protection (CIP) and Insider Threat Program (ITP) Security Clearance

Designed an Access/SQL Call database for a regional distributing company.Analyze purchasing trends and implement new products and services.Designed a server 2008 thin client network for a local trucking company.Develop and implement customer support and revenue boosting programs such as warranty programs, referral program, promotional projects, and expansion projects.Built, configured, and maintain web server for local hosting of domain. Designed website and information knowledge board.Automated majority of normal operating procedures through the use of scripting languages and software integration.Resolve customer disputes reasonably with regards to both company and customer, attempting to maintain customer satisfaction while minimizing adverse effects to company.

Washington, Dc, Us

Graduated top of class - ASTAC - 99th percentilePerform tactical, search and rescue, and logistical operations utilizing the LAMPS Helicopter and other fixed/rotary wing aircraft.

Washington, Dc, Us

Graduated top of class - SCAC and OS "C" School - 99th percentileManage, task, and supervise a division of 48 junior personnel in daily duties necessary for command sustained readiness.Control fixed wing aircraft and helicopters during surface/undersea warfare and special operations such as search and rescue.

Washington, Dc, Us

Graduated top of class - OS "C" School and GCCS-M - 99th percentileSupervise 5 personnel with collection and distribution of tactical information.Establish and maintain a stable, optimally efficient link architecture in a multi-platform environment.Designed web based front-end for Naval Publication Warfare Library on a classified network to provide operational awareness more effectively.

Bachelor Of Science (Bs), Information Systems

Associate In Applied Science (Aas), Computer Science