Christopher Brosnan Email & Phone Number

Raleigh-Durham, North Carolina Area

Designed and implemented improved process flows to facilitate Advantage Lending to a paperless system with focus on efficiency and improved compliance; Improved process time by an average of 6.93 days and reduced the standard deviation by 16.32 days over the first 6 monthsPrimary contact to troubleshoot system and process problems, to correct product structure and mitigate compliance concernsResponsible for company-wide analytics; Designed processes, wrote software, manage maintenance and provide trend analysis; Initial implementation identified significant missing revenue over the previous 12 monthsAnalyze and maintain pricing engine for profitability and compliance; Recommend adjustments based on pricing trends

Raleigh, North Carolina

Responsible for on-boarding all employees including extensive ongoing training on our systems and processesImproved our information security with implementation of custom-built hardware and open source software while avoiding significant investment into comparable CISCO optionProcure, initialize and administer all IT hardware for infrastructure and employees; including custom builds where necessaryAdminister Loan Origination System, Customer Resource Manager (CRM) System, Linux Fileservers and Microsoft Exchange ServerResponsible for website from initial design, promotion and implementation of new features; Utilize Google Analytics to track performance and adapt; Design marketing campaigns including email solicitations, flyers and trade show materials

Raleigh-Durham, North Carolina Area

Worked toward a paperless environment to improve efficiency and reduce redundant tasksReviewed and applied new information received regarding investor and underwriting guidelines to company policies and processing proceduresAnalyzed company pricing to recommend compensation structure in response to new regulationsInstalled local network and upgraded process flow to take advantage of newly integrated systemsPerformed regular cost analysis on current and potential suppliers

Raleigh-Durham, North Carolina Area

Advised on daily operational decisions, accounting functions and compliance concernsRotated through multiple positions throughout the process to provide support and better understand the entire process flow to provide solutions to problemsWorked directly with clients taking applications, collecting documents and communicating progressDesigned website and implemented Cavalier’s first email system

Raleigh-Durham, North Carolina Area

Designed website & implemented internal networkingWrote proprietary software used in everyday operations and incorporated the accounting system in this softwareIntegrated machine hardware to be controlled by software and reduce human errorDesigned marketing templates and brochures

Bachelor Of Science (Bs), Business Administration, Management And Operations

Activities and Societies: NCSU Supply Chain ClubAccounting Minor

Education record

Transferred