• Automated eCatalog generation process for 5 countries, reducing time spent on manual catalog creation by 950 hours yearly.• Standardized eCommerce website for B2B customers to provide a seamless experience on website, enabling 99% of features.• Integrated 10 companies on product data sourcing solution, guaranteeing 100% accuracy on B2B orders.

• Onboarded and trained 6 countries on B2B ordering solution, enabling $500,000 in annual sales and 7,500 automated orders.• Evaluated and improved business processes for B2B order entry, increasing automation rates from 80% to 91%.• Analyzed B2B customer purchasing metrics and set requirements, leading to cost reduction of $360,000 annually.• Led vendor consolidation effort to remove 18 global countries from legacy vendor, leading to $55,000 in annual cost savings.• Created a roadmap for B2B solution to increase automation rates, expand solution globally, and increase usage rates.• Analyzed B2B customer purchasing metrics and set requirements, leading to cost reduction of $360,000 annually.• Created and maintained standardized documentation in JIRA and Confluence for onboarding new B2B customers.

• Launched SAP Plant Maintenance module at 8 manufacturing plants to reduce applications and standardize footprint, saving $26,000 in homegrown application costs.• Coordinated 9 Brilliant Factory Assessments to identify specific areas to increase overall equipment effectiveness in manufacturing plants throughout Texas and Oklahoma.• Defined standardized Supply Chain related project templates to reduce escapes throughout project completion.

The Digital Technology Leadership Program is a 2 year program, comprised of four, six month rotations. The program is centered around refining leadership skills and technical acumen.Day 1 IT Readiness (February 2017 - September 2017)• Organized SSO registration process for 35,000 legacy Baker Hughes employees to Baker Hughes, a GE company.• Created strategy which reached over 93% registration rate by Day 10, surpassing targeted registration rate by 13%.• Compiled documentation and links from all pillars on Infrastructure and Ops team to place on Baker Hughes, a GE company's newly migrated company site.• Transitioned GE Oil and Gas employees from Sysco Jabber to Skype for Business (SFB), increasing the SFB adoption rate from 81% to 95% in one month.Customer Excellence Leader (August 2016 – February 2017)• Directed team of 6 developers and facilitated the process of migrating 2,000 physical documents to digital space on SharePoint.• Collaborated with UI/UX and Engineering teams to redesign the interface on the Documents Tab Beta, improving User Experience and reducing clicks by over 50%.• Implemented Google Analytics dashboards for Documents Tab Beta, enabling tracking for customer behaviors.Field Service Automation (February 2016 – August 2016)• Facilitated the transition of required legacy data from eSmart and FAST before decommissioning applications.• Executed SalesForce cost out to reduce spending on licenses by $43,000.• Mapped data dictionaries for Oracle pricing database and eQuote database to display data gaps and create new fields.3rd Party & Supplier Security (July 2015 – February 2016)• Identified 400 existing suppliers to perform 3rd party security assessments on in 2016 and 2017.• Completed the remediation process for identified security risks on 16 suppliers, including one on-site assessment.• Prevented $82,500 in unnecessary spending on suppliers that did not require assessments.

• Created a pamphlet and online guide for each workstation, providing users with detailed instructions on how to log in at different workstations.• Created weekly activity reports for customer communications team.• Communicated important changes and updates within information technology systems to maintain efficiency in networks.

• Completed Commercial Applicator license to apply pesticides without supervision.• Treated ten homes a day to eliminated insect and rodent issues.• Met with senior management to develop a more convenient policy for distributing daily schedules.• Communicated with customers how to effectively avoid insect and rodent problems.