Christopher Terry, Cspo Email & Phone Number

Mckinney, TX, US

Plano, Texas, US

• Automated eCatalog generation process for 5 countries, reducing time spent on manual catalog creation by 950 hours yearly.
• Standardized eCommerce website for B2B customers to provide a seamless experience on website, enabling 99% of features.
• Integrated 10 companies on product data sourcing solution, guaranteeing 100% accuracy on B2B orders.

Plano, Texas, US

• Onboarded and trained 6 countries on B2B ordering solution, enabling $500,000 in annual sales and 7,500 automated orders.
• Evaluated and improved business processes for B2B order entry, increasing automation rates from 80% to 91%.
• Analyzed B2B customer purchasing metrics and set requirements, leading to cost reduction of $360,000 annually.
• Led vendor consolidation effort to remove 18 global countries from legacy vendor, leading to $55,000 in annual cost savings.
• Created a roadmap for B2B solution to increase automation rates, expand solution globally, and increase usage rates.
• Created and maintained standardized documentation in JIRA and Confluence for onboarding new B2B customers.

Plano, Texas, US

Houston, Texas, US

• Launched SAP Plant Maintenance module at 8 manufacturing plants to reduce applications and standardize footprint, saving $26,000 in homegrown application costs.
• Coordinated 9 Brilliant Factory Assessments to identify specific areas to increase overall equipment effectiveness in manufacturing plants throughout Texas and Oklahoma.
• Defined standardized Supply Chain related project templates to reduce escapes throughout project completion.

• The Digital Technology Leadership Program is a 2 year program, comprised of four, six month rotations. The program is centered around refining leadership skills and technical acumen.Day 1 IT Readiness (February 2017.
• Organized SSO registration process for 35,000 legacy Baker Hughes employees to Baker Hughes, a GE company.
• Created strategy which reached over 93% registration rate by Day 10, surpassing targeted registration rate by 13%.
• Compiled documentation and links from all pillars on Infrastructure and Ops team to place on Baker Hughes, a GE company's newly migrated company site.
• Transitioned GE Oil and Gas employees from Sysco Jabber to Skype for Business (SFB), increasing the SFB adoption rate from 81% to 95% in one month.Customer Excellence Leader (August 2016 – February 2017)
• Directed team of 6 developers and facilitated the process of migrating 2,000 physical documents to digital space on SharePoint.

Washington, DC, US

• Created a pamphlet and online guide for each workstation, providing users with detailed instructions on how to log in at different workstations.
• Created weekly activity reports for customer communications team.
• Communicated important changes and updates within information technology systems to maintain efficiency in networks.

Irving, Texas, US

• Completed Commercial Applicator license to apply pesticides without supervision.
• Treated ten homes a day to eliminated insect and rodent issues.
• Met with senior management to develop a more convenient policy for distributing daily schedules.
• Communicated with customers how to effectively avoid insect and rodent problems.

Graduate Certificate, Business Administration And Management, General

Bachelor'S Degree, Business Information Technology (Operation And Supply Chain Management)