Manage, administer, and maintain all aspects of Voice and Data communications for $5 million telecommunications and aerospace manufacturer, and DoD sub-contractor. Develop project schedules, budgets, and test and implementation plans. Coordinate with and routinely update corporate management, department heads, vendors, and support personnel. Provide hands-on support and training for users at all levels and report directly to the Chief Financial Officer.• Windows XP to Windows 7 Migration: Deployed 50 new standardized desktops (Dell Optiplex 780) company-wide and conducted user training.• Windows Server Migration: Migrated 6 servers from Windows NT Server to Server 2003 Enterprise in 2005 and Server 2008 in 2012. Implemented Active Directory, DNS, and DHCP as first-time deployments in 2005.• Microsoft Office Suite Standardization: Standardized all non-sales users to Office 2003 Professional and all sales related users to Office 2007 Professional. Performed one-on-one hands on user training.• Company Relocation: Project lead for relocation of all voice and data communications systems to newly purchased facility. Installed wired and wireless infrastructure at new facility, designed new server room and wiring closet, stood up new VoIP solution, and tied building security system in to existing data system.• Microsoft Exchange Server 2007: Planned and deployed Exchange Server solution to address increasing scope of users’ needs.• ERP System Migration: Performed migration of Made2Manage ERP system from VFP-based to SQL Server 2000 platform without any data loss or data access issues.• SQL Server Migration: Performed migration of SQL 2000 to SQL 2005 with simultaneous ERP version upgrade in 2007. Performed install and migration of data from SQL 2005 to SQL 2008 in 2012.• Network Security: Acquired & installed Cisco ASA5510 Firewall with SSM Module, Barracuda Web Content and Spam Filters, Desktop Authority Group Policy Management Platform.

As Board Chair, my responsibilities included providing assistance in messaging and engagement to member Area Council organizations on important strategic initiatives and changes to membership from the Boys & Girls Clubs of America (BGCA) organization. Additionally, it was my charge to guide and lead the programs and work of the Colorado Area Council, preside at all meetings of the Colorado Area Council, and appoint committees. I was proud to server as ex-officio member of each committee network, while working with with leadership from each of the Colorado Clubs around encouraging expansion and improvement of the Boys & Girls Club Movement throughout the State.Area Councils are part of an important and powerful force in the Boys & Girls Club Movement. The Area Councils provide the chief medium for securing and maintaining the interest and active participation of board volunteers in national and regional Boys & Girls Club affairs. The Area Councils are frequently the channel through which ideas, suggestions and proposals flow to the National Council. Conversely, Area Councils are often called upon to implement the programs and initiatives needed to expand the philosophy and aims of Clubs nationwide.

Manage all online Internet-based technology and content across multiple platforms and sites. Directly support the Executive Director and Project Manager. Ensure consistency of information between different social media platforms for branding and search engine optimization.Key Projects:• Website: Complete overhaul of official website (www.manifestfoundation.org). Re-designed menu layout improving ease of navigation and locating information. Off-loaded all video content to YouTube to increase visibility, search engine hits, and ranking in Google.• PayPal: Manage account and integrate donation and fundraising campaigns into website.• Social Media: Manage content and updates on Facebook, YouTube, Twitter, Pinterest, Flickr, and Google. Design and render graphics and video content, upload and tag content as appropriate.• Blog: In progress re-design of blog. Manage all accounts and content, interact with online, printed, radio, and television media and press, and promote events through online and offline venues.

Manage IT resources for international business specializing in antique and collectible automobiles. Interface with client’s executive team to define project requirements and translate business objectives into tactical plans. Manage development, design, and delivery of end-user solutions. Defined and executed IT strategies and objectives utilizing existing systems while positioning for scalability. Directly support President/CEO and Chief Financial Officer.• Developed company website and secured domain name, web hosting, and E-Mail hosting. Utilized free Google tools, social media mechanisms, and blogs to increase Internet visibility and search engine ranking.• Designed and implemented secure wireless network solution that enabled CFO to work remotely from home.• Standardized desktop hardware (Dell) and desktop software (Microsoft) eliminating compatibility issues.

Supervised and directed a staff of 4 Support Technicians that maintained the world’s largest secure military communications network, supporting National Reconnaissance Office (NRO) satellite systems, NASA, and other Department of Defense (DoD) customers. Directly supported Cabinet-level and senior DoD decision-makers.• Managed and maintained 18 unique WANs at 52 locations worldwide. Responsible for tactical and strategic capacity planning, ensuring optimal network performance. Interpreted data from recorded utilization trends.• Managed deployment of toll-bypass Cisco VoIP network, saving $50,000 in equipment costs per site.• Managed and performed installation of scalable gigabit-speed LAN utilizing Cisco Catalyst switches and routers, seamlessly migrating 750 customers and 1200 nodes from legacy hub infrastructure. Project involved multiple IT departments locally and multiple sites and personnel globally. Coordinated efforts with HQ, Washington DC.• Implemented multi-million dollar recapitalization project; transitioned network from Cisco 2500/4000 series routers to Cisco 2600/3600 series routers in phased transition.• Y2K Acceptance: Represented pacific region in conducting benchmark and acceptance testing of new Y2K compliant secure communication software platform. Identified anomalies and shortfalls, recommended additional capabilities and features, identified deployment and training issues, submitted progress reports, and wrote user training materials.• Managed deployment of Y2K compliant secure-data desktops and software at 48 NRO and NRO contractor sites throughout California, Arizona, and Washington. Developed user guide and performed on-site training.

Supervised and directed a staff of 10 Support Technicians that maintained 10,000+ computer systems across an 18,000 acre campus. Directly supported 4000+ students, plus all academy faculty, staff, and base support units.• Windows 3.1 to Windows 95 Migration: Developed plan to conduct fresh installs and led team performing 6-month install project on more than 10,000 systems base-wide.• Wrote / Implemented Help Desk Training Plan and knowledge testing materials centered on HEAT Help Desk Software. Plan subsequently implemented at two other USAF bases.• Cadet Computer Lab: Managed establishment of secure computer lab in Cadet Library using in-house, rebuilt systems and implemented group policies intended to protect systems against inappropriate usage by students.• Help Desk and Desktop Support Relocation: Managed relocation of two departments to larger office offering enhanced services. Coordinated renovation with facility engineers, and designed office layout.• Selected as Training Manager: Managed the hands-on training and correspondence course program for over 100 personnel. Tracked timely completion of courses, issued exams, conducted remedial training, and maintained training records.• CORONA Conference: Managed all IT support for annual 1-week 4-Star General Conference. Coordinated with Pentagon counterparts and identified needs requirements, allocation of resources, and inter-departmental support requirements. Developed and implemented project plan and followed with lessons learned.• Assembled 20-technician team and managed annual 2-week sweep through student dormitories, addressing all computer and network related problems and coordinating project with multiple technical support departments.• Performed support vs. acquisition cost analysis to identify support cost overages for problematic hardware. Subsequently selected to conduct vendor bid reviews and benchmark testing of all future computer acquisitions.

Supervised a shift of up to 5 Operations Personnel that operated and maintained the IBM 4381 and DEC Communications Support Processor (CSP) Mainframes. Named Lead Trainer within 6 months of arriving on-site and successfully trained all newly assigned personnel ahead of prescribed time table.Key Projects:• Managed decommission of aging DEC CSP Mainframe and standing up of new Message Distribution Terminals (MDTs). Configured the data handling and routing table and wrote batch routines for secure media maintenance.• Appointed COMSEC Responsible Officer. Managed COMSEC publications, materials, inventory checklists, and destruction records. Performed periodic audits and trained personnel. Zero security breaches during tenure.