Christopher Byram Email & Phone Number

Conway, SC, US

San Antonio, TX, US

• Manage, administer, and maintain all aspects of Voice and Data communications for $5 million telecommunications and aerospace manufacturer, and DoD sub-contractor. Develop project schedules, budgets, and test and.
• Windows XP to Windows 7 Migration: Deployed 50 new standardized desktops (Dell Optiplex 780) company-wide and conducted user training.
• Windows Server Migration: Migrated 6 servers from Windows NT Server to Server 2003 Enterprise in 2005 and Server 2008 in 2012. Implemented Active Directory, DNS, and DHCP as first-time deployments in 2005.
• Microsoft Office Suite Standardization: Standardized all non-sales users to Office 2003 Professional and all sales related users to Office 2007 Professional. Performed one-on-one hands on user training.
• Company Relocation: Project lead for relocation of all voice and data communications systems to newly purchased facility. Installed wired and wireless infrastructure at new facility, designed new server room and wiring.
• Microsoft Exchange Server 2007: Planned and deployed Exchange Server solution to address increasing scope of users’ needs.

As Board Chair, my responsibilities included providing assistance in messaging and engagement to member Area Council organizations on important strategic initiatives and changes to membership from the Boys & Girls Clubs of America (BGCA) organization. Additionally, it was my charge to guide and lead the programs and work of the Colorado Area Council.

• Manage all online Internet-based technology and content across multiple platforms and sites. Directly support the Executive Director and Project Manager. Ensure consistency of information between different social media.
• Website: Complete overhaul of official website (www.manifestfoundation.org). Re-designed menu layout improving ease of navigation and locating information. Off-loaded all video content to YouTube to increase.
• PayPal: Manage account and integrate donation and fundraising campaigns into website.
• Social Media: Manage content and updates on Facebook, YouTube, Twitter, Pinterest, Flickr, and Google. Design and render graphics and video content, upload and tag content as appropriate.
• Blog: In progress re-design of blog. Manage all accounts and content, interact with online, printed, radio, and television media and press, and promote events through online and offline venues.

• Manage IT resources for international business specializing in antique and collectible automobiles. Interface with client’s executive team to define project requirements and translate business objectives into tactical.
• Developed company website and secured domain name, web hosting, and E-Mail hosting. Utilized free Google tools, social media mechanisms, and blogs to increase Internet visibility and search engine ranking.
• Designed and implemented secure wireless network solution that enabled CFO to work remotely from home.
• Standardized desktop hardware (Dell) and desktop software (Microsoft) eliminating compatibility issues.

Randolph AFB, TX, US

• Supervised and directed a staff of 4 Support Technicians that maintained the world’s largest secure military communications network, supporting National Reconnaissance Office (NRO) satellite systems, NASA, and other.
• Managed and maintained 18 unique WANs at 52 locations worldwide. Responsible for tactical and strategic capacity planning, ensuring optimal network performance. Interpreted data from recorded utilization trends.
• Managed deployment of toll-bypass Cisco VoIP network, saving $50,000 in equipment costs per site.
• Managed and performed installation of scalable gigabit-speed LAN utilizing Cisco Catalyst switches and routers, seamlessly migrating 750 customers and 1200 nodes from legacy hub infrastructure. Project involved.
• Implemented multi-million dollar recapitalization project; transitioned network from Cisco 2500/4000 series routers to Cisco 2600/3600 series routers in phased transition.
• Y2K Acceptance: Represented pacific region in conducting benchmark and acceptance testing of new Y2K compliant secure communication software platform. Identified anomalies and shortfalls, recommended additional.

CO, US

• Supervised and directed a staff of 10 Support Technicians that maintained 10,000+ computer systems across an 18,000 acre campus. Directly supported 4000+ students, plus all academy faculty, staff, and base support units.
• Windows 3.1 to Windows 95 Migration: Developed plan to conduct fresh installs and led team performing 6-month install project on more than 10,000 systems base-wide.
• Wrote / Implemented Help Desk Training Plan and knowledge testing materials centered on HEAT Help Desk Software. Plan subsequently implemented at two other USAF bases.
• Cadet Computer Lab: Managed establishment of secure computer lab in Cadet Library using in-house, rebuilt systems and implemented group policies intended to protect systems against inappropriate usage by students.
• Help Desk and Desktop Support Relocation: Managed relocation of two departments to larger office offering enhanced services. Coordinated renovation with facility engineers, and designed office layout.
• Selected as Training Manager: Managed the hands-on training and correspondence course program for over 100 personnel. Tracked timely completion of courses, issued exams, conducted remedial training, and maintained.

Randolph AFB, TX, US

• Supervised a shift of up to 5 Operations Personnel that operated and maintained the IBM 4381 and DEC Communications Support Processor (CSP) Mainframes. Named Lead Trainer within 6 months of arriving on-site and.
• Managed decommission of aging DEC CSP Mainframe and standing up of new Message Distribution Terminals (MDTs). Configured the data handling and routing table and wrote batch routines for secure media maintenance.
• Appointed COMSEC Responsible Officer. Managed COMSEC publications, materials, inventory checklists, and destruction records. Performed periodic audits and trained personnel. Zero security breaches during tenure.