Christopher Carty Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Lisle, Il, Us

Manage team that sets up computer work stations, printers, networks, and other pieces of technological equipment for use in convention and trade show registration. Provides technical support and basic troubleshooting for hardware, software, and database administration. Maintained and repaired laptops, printers, and peripherals. Fulfilled technical duties while maintaining high customer service standards and inspiring confidence with the users.Responsible for the training and development of new employees. ensuring all new employees become fully proficient in all of our companies products and services. Writing and updating checklists and training manuals for development and reference.Writing SQL and Bash script to help simplify and improve our systems, as well as developing "cron jobs" to automatically preform necessary tasks.

Tutored a high school sophomore in geometry and algebra helping him raise his grade from an failing to a passing grade. Then continued to aid him in Trigonometry and pre-calculus throughout his junior year until he passed all of his high school math requirements.

Followed up with customers to insure that all services provided met or exceeded their expectations and to find areas for improvement. Wrote proposals to existing customers for next years service, and took responsibility for customer retention. Also used customer contacts to find other services we could offer that were in demand.

Started as a cashier and through hard work and dedication was promoted to manager in 2004. Trained and oversaw staff to insure all tasks were handled properly and in a reasonable time frame. Addressed customers' questions and resolved complaints in order to help maintain high customer retention. Ordered supplies, equipment, and scheduled repairs, as well as organized logistics for deliveries and repair visits to maintain a full inventory to keep the store running smoothly. Introduced new products and procedures to maximize profits while minimizing expenses. Administered catering accounts to make sure orders adhered to our standards and satisfied our customers.

Chicago, Il, Us

Provided customer service to guests attending games, and helped maintain a safe and fun atmosphere. Answered questions regarding team and stadium history and directed fans throughout the park.