• Focused on Debit Card operations, pricing initiatives and maintaining the product up to date with network mandates (Visa, Mastercard & Pulse)− Leading Debit Card fee initiative, looking to simplify fee structure for a better customer experience• Spearheading the products issues management ensuring existing debit card processes are running efficiently

• Responsible for all campaigns and achieving corporate acquisition targets• Co-lead the launch of the company’s first growth squad (performance marketing)• Accountable for optimizing customer acquisition costs and channel conversion rates• Leading the company’s digital wallet growth strategy and delivering insights to the product team in order to co-create the wallet’s roadmap− Doubled number of active wallets in less than a year• Leading the company’s analytics team which is responsible for developing client insight and analytical solutions that facilitates the rest of the company to drive growth

• Responsible for new product development, evaluating new business opportunities and achieving sales targets• Lead debit card overhaul, responsible for product pricing, sales force training and product value proposition• Co-lead the reformulation of the youth retail banking segment− Designed customer journey (Salesforce)− Created the banks first fully digital onboarding and activation process through the banks Mobile App

Responsable de entregarle a los clientes la oferta adecuada en el producto de su preferencia, a través del canal (Email, SMS, Aplicación Móvil, Telemarketing) que el cliente más utiliza. • Lideré la construcción del presupuesto de ingresos de los medios de pago 2017-2018.• Creación, gestión y seguimiento de campañas comerciales de todos los productos.− Formulé campaña comercial para las tarjetas de crédito, única en la industria bancaria la que generó facturación marginal de MM$ 10.000 en cuatro meses.• Encargado del análisis financiero y factibilidad técnica de nuevos negocios y/o productos.− Evalué y negocié la aceptación de una marca de tarjeta de crédito internacional y expuse la iniciativa al gerente general quien aprobó la alianza (ingresos anuales esperados de US$ 1.000.000).

• Develop, coordinate and execute national checking acquisition marketing campaign • Responsible for debit product management activities including overall strategy, usage, growth and profitability• Collaborate with Business Intelligence and Segments to develop and execute marketing campaigns to increase client engagement• Leading the evaluation, product development and rollout of prepaid cards

• Leading the evaluation, product development and rollout of prepaid cards− Responsible for product strategy, P&L, pricing, marketing, product compliance and controls

• Advisory Services & Alternative Investments - Wealth Management Associate• Bank at Work & Small Business Segments - Sales Strategy Associate

• Assisted Chile based CEO in analyzing strategic alliance alternatives and evaluating possible acquisitions of companies as part of the firm’s growth strategy for 2012• Led the market analysis of the business plan as a member of the strategic business planning team− Performed fiscal year 2011 revenue forecast, which was the basis for the firm’s strategy− Presented the revenue forecast in the firm’s annual partner meeting• Performed market and competitor analysis and reports as a cornerstone for the company’s strategic decision making process• Evaluated ideas as part of the Innovation Committee

• Obtained the highest performance evaluation in the office during 2008• Established and led the local research department and a team of 5 people• Increased the sales of real estate consulting projects by 15% during the first year• Conducted research studies and financial evaluations for companies, looking for asset acquisition, such as Santander Global Banking & Markets, Deloitte and Oxford Properties• Led a cross-functional team involving 11 stakeholders to design and implement the company’s new website to meet global corporate standards

• Developed the pricing recommendation for the largest office building in South America• Performed market research for ExxonMobil to determine feasibility of a real estate development: Supervised and trained a team of 12 members during a two week project

• Completed post graduate thesis -global demand forecast- at the firm's Strategic Marketing Department• Developed a knowledge management system, which administered commercial documents that were crucial for the development of strategic plans