Christopher Catron Email & Phone Number

Fort Lee, VA

Fort Lee, VA

Sole technician for CASCOM HQ (Commanding General, CMD Staff, and over 1200 other systems/users). Primary point of escalation contact for SCOE G6. Monitor network and system performance and troubleshoot as required. Write, Test and debug PowerShell scripts and Batch files used for copying programs to computers, system inventory, profile management and/or.

Fort Lee, VA

CONTRACTING COMPANIES: Free AllianceInformation Technology Specialist III, Jul 2018 – Present (2 Months)Lead for 4 employees on Ordnance Campus (2467 systems across 27 buildings). Provided leadership to, training of and mentorship for 4 contracting employees. Monitored network and system performance and troubleshoot as required. Provided advice and.

Fort Lee, VA

CONTRACTING COMPANIES: CSRA, CAELUM and Free AllianceInformation Technology Specialist III, Jun 2015 – Jul 2018 (3 Years)Lead and sole technician for (ALU) BLDG 12500 (1500 systems across 36 classrooms). Provided network registration of client equipment into the current installation software/asset management application. Wrote, Tested and debugged.

Richmond, VA

SFC assigned to the 80th Command (IT) – was Training NCO and Unit Prevention Leader.Coordinated all unit training (i.e. APFT, Weapons Qualification, Mandatory Classes). Maintained all training support materials and records. Prepared materials for advising the unit commander on unit mobilization posture and requirements. Provided the information required.

Worldwide

Information Technology Specialists have the great responsibility of maintaining, processing and troubleshooting military computer systems and operations.Duties performed by Soldiers in this MOS include:Installs, operates, and performs unit maintenance on multi-functional/multi-user information processing systems and peripheral equipment and auxiliary.

Fort Lee, VA

CONTRACTING COMPANIES: AFMS, CSC, CSRAInformation Technology Specialist II, Nov 2012 to May 2015 (2 years 6 Months)Installed and performed repairs to hardware, software, and peripheral equipment, following design and installation specifications for 23rd QM BDE, SJA, and Post Retention (2000 systems across 27 buildings). Resolved connectivity and user.

Richmond, Virginia Area

Provided Supervisory management of all Virginia Information Technology Association Customer Care Center (VCCC) professionals daily Enforced standard operating procedures and responded to escalated customer questions/complaints Prescribed daily work schedules that maximized phone and email coverageUsing Active Directory, managed user accounts of over 80,000.

Richmond, VA

Used Active Directory to managed user accounts of over 80,000 employeesProvided “1st level”, telephonic and remote connection troubleshooting and problem solving on all aspects of computer usage (networking, email, applications, passwords, etc.)Acted as liaison between computer users and second level technicians when problems were escalatedAfter promotion.

Richmond, VA

Worked on the VDOT (Virginia Department of Transportation) Information Service desk in the Central Building downtown Richmond, VA.Integral to the successful integration of VDOT into the VITA (Virginia Information Technology Associations) support networkUsing Active Directory, managed user accounts of over 10,000 employees across two different.

Richmond, Virginia Area

Teaming partner for Getronics (a worldwide Technology Infrastructure managing company) during the LAN Remediation Project for Wachovia Securities in Richmond, VirginiaRemoved Token Ring cards and installed Ethernet cards for over 2000 Desktops and Laptops across three different buildings in the Richmond, VA area.Installed Ethernet device drivers and.

Masters Of Science Degree In Information Assurance

Bachelor'S Degree

Associates Of Applied Science