Chris Cooper, Sphr Email & Phone Number

Houston, TX, US

Houston, Texas, United States

• Responsible for multi-divisional management of HR in 10 states; TX, LA, AR, OK, KS, MO, NE, ND, SD, IA.
• Conduct/coordinate training programs and identify training needs of employees, managers and teams.
• Conduct investigations regarding sensitive or complex issues and work with in-house legal counsel to provide resolution.
• Provide advice and counsel to Business Unit Leaders, supervisors and all levels of management regarding Human Resources practices, policies, and employment laws in order to ensure compliance with state and federal laws.
• Act as liaison between staff and management to address various issues as necessary.
• Coach and counsel managers on issues related to employee development, performance management, succession planning, and other general HR issues.

Houston, Texas, United States

• Consultative role to 5 branches with field managers in areas of communications, employee relations and engagement, performance management, policy, compliance, staffing and other challenges related to human capital.
• Consult with field management and provide HR expertise including change management.
• Coach, counsel and train all managers and employees company policies/procedures, organizational development training programs, career development, employee relations, labor relations, and all other training program
• Analyze trends and metrics in partnership with the HR group to develop solutions, programs and policies.
• Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations.
• Partner with the legal department as needed/required.

Houston, Texas

• Responsible for overseeing the Human Resources function for 40+ restaurants, with responsibilities to include direct employee relations and strategic human resources consultation and advice to Operations management.
• Provide sound advice to all levels of management on any and all employment issues.
• Respond to different Human Resource-related concerns and complaints capably and with flexibility within area. Handle concerns raised by employees and management personnel in and above unit regarding all manner of.
• Conduct HR investigations for and prepare written responses to all Equal Employment Opportunity Commission (EEOC), Department of Labor (DOL) and equivalent state and local agencies, unfair treatment, sexual harassment.
• Monitor company operations for compliance with EEOC, DOL and other federal, state and local employment related regulations. Educate management as to responsibilities in maintaining an environment free of.
• Monitor and provide guidance and recommendations concerning Family Medical Leave Act (FMLA) leaves to ensure compliance with the plan and any correlations with workers compensation.

Houston, Texas

• Administer human resources programs by providing human resources services including recruiting and staffing, employment processing, new hire orientation, employee relations and retention, and completing employee.
• Ensure compliance with federal, state, and local legal requirements by keeping abreast of existing and new legislation; enforcing adherence requirements; recommending courses of action.
• Act as liaison between corporate human resources and operations center.
• Responsible for day-to-day administration and monitoring of timekeeping/billing systems. Act as initial contact for inquiries and issues related to payroll.
• Coordinate the recruitment process for interviews, offers, dispositions, and new hire paperwork requirements.
• Interpret, assist, and advise employees and managers regarding the application of HR policies and procedures.

Houston, TX

• Control and monitor the administration of all human resource activities and policies.
• Responsible for full cycle recruitment including active sourcing, interviewing, and employment offers.
• Initiate background investigations and screening in compliance with industry specific regulations.
• Manage payroll processing including time entry, direct deposit, taxes, garnishments, check calculation, reconciliation and accurate recordkeeping.
• Complete employment and earnings verification requests & unemployment claims.
• Participate in business objectives by providing HR research, analysis, and strategic planning.

Houston, TX

• Partner with all business units including Human Resources, Benefits, and Risk to ensure development of payroll objectives.
• Responsible for in-processing and maintenance of all garnishments including child support and bankruptcy orders, tax levies, student loans, and creditor subpoenas.
• Manage multi state new hire and termination reporting.
• Answer, route, and address all client and employee phone calls/email inquiries.
• Actively update all direct deposit information into payroll system and monitor data integrity.
• Complete employment and earnings verification requests.

Atascocita, TX

• Function in a hybrid role that included daily traditional teller and personal banking duties.
• Process deposits, withdrawals, markups, adjustments, credits and debits
• Approve or deny transactions for self or lower teller limits based upon judgment and perception of risk.
• Balance personal cash drawer, branch cash vault, journal entries, general ledger, and monetary instrument records.
• Seek and arrange collection of payment for delinquent, frozen, or high risk accounts.
• Support overall customer satisfaction, banking and business services.