Christopher Fan Email & Phone Number

Lafayette, Ca, Us

Austin, Tx, Us

Improving social determinants of health by connecting patients with the largest social care network.Leading agile scrum teams, scoping bi-weekly sprint objectives, creating user stories, curating product backlog, evaluating acceptance criteria, and triaging bugs for delivering social care for health care navigators▶ Created new Social Care Coalitions product line allowing coordination of care across independent organizations by sharing data with a secure governance ▶ Drove new industry and government go-to-market initiative winning government contracts for Social Care Coalitions in South Dakota, Pennsylvania and Tennessee equating to top 10 largest revenue deals generating 30% increase in new site growth over next 2 years▶ Created product usage analytics infrastructure standardizing on the Amplitude platform▶ Generative AI lead building social care navigator chatbots to increase public access to services

San Francisco, California, Us

At Stride we help individuals working for themselves save time and money by making it easy to purchase health insurance on the public exchanges and tracking all legitimate business expenses in the gig economy. To the community of gig workers, we provide a free mobile app that saves money by tracking business mileage to lower the self-employment tax burden. Our mission is make the hard concepts of paying taxes and selecting the right health insurance plan simple creating peace of mind for hard working families.▶ 2X the Stride free mobile iOS/Android app in weekly active users (current 140k) driven by pure organic growth with zero paid advertising saving the average gig worker over $200 per year in tax savings ▶ Doubled the Stride membership base adding another 1M users in one year driven by organic growth▶ Partnered with Amazon Flex to create the driver incentive program launched in Fall 2020▶ Launched the Stride Benefits platform signing three major gig partners creating an MVP to launch in 8 months▶ Launch the Enhanced Direct Enrollment integration with the Centers for Medicare & Medicaid Services enabling health insurance enrollment for the Affordable Care Act passing federal audit

Itasca, Illinois, Us

I was the product manager for a cloud based entitlement management system called FlexNet Operations. My focus was transitioning traditional software makers with legacy monetization models embrace emerging trends such in the marketplace such as subscription pricing, customer life-cycle management and identifying attrition risk. I ran competitive evaluation of competitors in SaaS product analytics by conducing live POC evaluations of the technology. Lead internal and customer facing enablement across four releases delivering over 20 training sessions.

Shipped 52 straight bi-weekly releases running scrum teams, triaging bugs, and verifying acceptance criteria Finalized sprint objectives by creating user stories, managing product backlog, generating estimates and assigning items according to available engineering capacityPrioritized product requirements gathered from sales, marketing, customer support, engineering and professional services Authored internal and customer facing materials communicating product positioning, value proposition and competitive differentiation used by marketing and sale

Redmond, Washington, Us

* Coordinated sales and technical live training activities for the launch of Windows Server 2012 in the United States touching over 1000 individuals within Microsoft and external Microsoft partners organizations * Conducted System Center 2012 licensing training for 13 Large Account Resellers (LAR) such as CDW and Dell ensuring smooth deal transaction representing 90% of Microsoft US channel enterprise revenue for System Center * Drove sales incentives for LAR sellers leading to 142 booked wins with a 50:1 ROI and an average deal size of $76k * Created experiential marketing program to teach 57 implementation partners and 108 individuals how to conduct hands on demonstrations showcasing Microsoft System Center 2012 technologies to customers

Redmond, Washington, Us

 Constructed sales strategy for the initial launch of the ECAL Suite in 2007 leading to faster than expected ECAL Suite sales as a percentage of total Win Server CALs sold (12 % vs.10% goal) that continues today leading to world-wide revenue of $1B+ in 2010 Crafted multiple customer and sales resources to communicate value of the ECAL Suite: demos, brochures, presentations, targeting tools, sales training materials, online learning courses, ROI calculators etc. Generated 26 customer case studies to reinforce the benefits of the integrated Microsoft platform purchased through the Enterprise Client Access License Suite  Advised global account teams on how to construct custom ECAL Suite sales proposals by combining multiple sources of business value across the ECAL Suite product families in Exchange, Lync Server, Forefront Security, System Center, and SharePoint Conducted annual sales research to undercover sales best practices through the use of field surveys Created a sales best-practices community of 1000+ ECAL Suite sellers supported by a learning portal, weekly blog posts, and an email alias that comprises the primary internal communication mechanism for the ECAL Suite at Microsoft Deliver monthly demo engagements to potential ECAL Suite enterprise customers

Redmond, Washington, Us

Evaluated the capabilities of Microsoft BizTalk Server 2006 versus IBM Websphere by comparing how both companies offer features that fulfill various aspects of Business Process Management and Enterprise Application Integration Drafted a detailed competitive scorecard detailing the strengths and weaknesses of the Microsoft BizTalk Server 2006 feature functionality versus the IBM Business Integration Server Created a technology survey detailing how to incorporate Microsoft management technologies into future remote administration features offered in BizTalk Server

Created a Software Development Kit for Windows Package Installer (Update.exe)Collaborated across other Microsoft Sustained Engineering Groups to satisfy customer pains concerning usability, comprehension, and maintainabilityDesigned a client feedback system to measure user satisfaction with component documentationRefreshed the user web interface to promote easier information gathering

Conducted consumer purchase surveys with retail channels to gauge cellular phone salesInterviewed sales representatives to uncover developing phone feature preferencesDrafted market environment research of the smart phone detailing initial costumer adoption statistics and emerging market characteristics School

B.A: Business Administration, Marketing/Marketing Management, General

B.S. Computer Science, Computer Science