Christopher Chen Email & Phone Number

Taipei City, Taiwan, Taiwan

Taipei City, Taiwan

Xizhi District, New Taipei City, Taiwan

Formulated gaming and creator notebook computers that best fits region’s needs. Managed key product positioning and transition by ensuring time to market. Identified opportunities with existing and potential new clients in order to strengthen and build long-term relationships.

Taipei City, Taiwan

Responsible for developing long-term and short-term strategies and executing marketing programs to achieve the business group’s total objectives in brand building and profit growth. Monitored and coordinated marketing activities to ensure the successful execution of corporate brand marketing plans. Worked with advertising agencies to execute multiple marketing campaigns and managed day-to-day deliverables to ensure target achievement.

Taipei City, Taiwan

Performed annual asset cycle count with sales staff and Ernst & Young auditors at over 60 medical locations. Maintained relationships with clients and communicated between various departments to address any concerns. Assisted in documentation for annual tax filings and governmental audits.

Leland, North Carolina, United States

Led multiple projects including business development, project-planning, market/industry analysis, development of strategic insights, brand marketing and advertising campaigns. Introduced best business practices and developed product portfolio presentations for potential clients. Directed operation of purchasing, supervised price negotiation, maintained current knowledge of the industry and built constructive relationships. Notable Results:• Product Development: Industry’s first wakeboard/surf pontoon boat.• Supply Chain: Implemented vendor managed inventory to avoid business disruption.• Logistics: Coordinated multiple international trade shows including the Miami International Boat show and the Fort Lauderdale International Boat Show.

Daly City, California, United States

Trained in and delivered Legendary Customer Service; prepared beverages, organized work area; stocked and ordered product and supply inventories, operated cash register and performed cash controls. Notable Results• Increased sales by 200% through creativity of using in-depth product knowledge as a sales advantage. • In charge of setting up store merchandise according to Siren’s eye to attract and appeal to the customer.

Seattle, Washington, United States

Managed global third party insured and general liability cargo claims. Consulted with clients to manage the supply chain risks associated with freight transportation; leveraged technology and personal innovation to bring continuous improvement to operational processes. Developed metrics and reports to monitor key performance indicators that analyzed and identified claim patterns and trends. Notable Results:• Negotiation: Recouped $1.8M+ for major PC company through subrogation with international carriers.• Process Improvement: Identified and implemented solutions that increased efficiency by 250%.• Licensed Property & Casualty Insurance Broker, license held in Washington State.

Seattle, Washington, United States

Independently processed over 300 shipments monthly by verifying rates, coordinating deliveries and, proactively communicating with all parties along the supply chain to ensure order fulfillment. Worked in a cross-functional environment with sales staff, carrier providers, and other intercompany offices world-wide to develop and negotiate pricing strategies to solicit new accounts and retain existing accounts. Prioritized and re-prioritized as needed with minimal disruption.Notable Results:• Process Improvement: wrote multiple excel scripts that increased efficiency and accuracy of monthly KPI reports. • Promoted within one month from hire date as an intern to a full-time position.

Xiamen, Fujian, China

Main point of contact for international clients. Performed business communication between factory and customers reducing time between order placement and product delivery. Conducted marketing research of competitor’s bow-riders (inboard and outboard). Introduced Vacuum Infusion Process which reduced human error and improved consistency of fiber to resin ratio. Analyzed market competition including pricing, market share, trends and new technological usages.

Issaquah, Washington, United States

Trained in and delivered Legendary Customer Service; prepared beverages, organized work area; stocked and ordered product and supply inventories, operated cash register and performed cash controls.

Issaquah, Washington, United States

Prepared timely and accurate import and export customs administration documentation along with generating various management control reports; audited inbound and outbound international freight for proper freight contents and documentation. Secured operations facility at close of business.Notable Results:• Increased efficiency of administrative documentation and reduced error by 20% to produce highly accurate (98.5% to 100%) reports daily

Taipei City, Taiwan

Oversaw new accounts and supported existing clients with current accounts; followed procedures for completing and filing customer documentation. Supported the sales team with promotional direct marketing to increase awareness of current interest rates and offers provided by the bank.

Master Of Business Administration M.B.A, Global Mba

Activities and Societies: Teaching Assistant / Student Council / Dragon Boat Captain / Hult Prize Participant

Grand Ecole Exchange International

Certificate With Distinction, Project Management, 4.0

Business Adminstration, International Business, Economics, Marketing

Activities and Societies: International Business Club, Northwest Human Resource Management Association (NHRMA), Communication Club

Associate In Business Degree, Business

Activities and Societies: International Business Exploration Club