Christopher Clare, Mba Email & Phone Number

Charlotte, NC, US

Remote

• Operationalize and project manage customer-wide Customer Success programs, ensuring seamless execution and optimal utilization of solutions to drive desired business outcomes.
• Skilled in understanding customers' business needs, identifying tailored solutions, and educating them on leveraging the platform's capabilities for maximum impact.
• Manage customer executive governance meetings, quarterly business reviews, and proactive consultation to improve solution utilization and achieve desired objectives.
• Monitor customer satisfaction, gather feedback, and communicate product roadmaps.
• Uncover revenue expansion opportunities with existing customers, supporting sales efforts through domain expertise, best practice sharing, and effective customer success sales support.

• Executed global program initiatives, ensuring strategic alignment with organizational objectives and the partner ecosystem.
• Championed global partner expansion efforts working collaboratively with regional leaders to navigate specific regional challenges and gaps.
• Cultivated strong relationships with key partners through effective relationship management practices, fostering trust and long-term business alliances.
• Engaged with global legal teams to update and refine partner contracts.
• Served as the principal liaison between company leadership and external partners, ensuring cohesion in the pursuit of shared goals.

• Enhanced a comprehensive onboarding program for Qualtrics, setting the standard for an outstanding first impression and sustained partner satisfaction.
• Reduced onboarding times by 65%; Reduced compliance screenings by 60%
• Globally assisted over 400 deals accumulating over $19M
• Transformed partner engagement through proactive relationship management, ensuring partners felt valued and well-supported at every touchpoint.
• Collaborated with cross-functional internal teams to ensure a coordinated effort in partner onboarding, acting as a central point of contact and advocacy.
• Managed ongoing communication streams to keep partners informed and engaged post-onboarding.

• Manage due diligence projects for new and existing companies looking to partner with Qualtrics.
• Conducted search and verification process of all current Qualtrics partners, helping to reduce risk, improve accuracy and ensure companywide compliance.
• Increased the due diligence process by 40% by effectively communicating with COO’s, FCO’s, Project Managers, and SAP Compliance Specialists.
• Effectively communicated with partners, partner managers, sales, legal, and compliance and security teams.

Charlotte, North Carolina

• Effectively educate our guests on the fabrics, features, fit and function of our product, our culture and the communities we belong to
• Communicated special features, benefits, fabric properties, usage, and best care instructions
• Demonstrated the culture held within the company, including: attitude of fun, respect, support, empowerment, encouragement, passion, interaction with other staff, and in-store discussion of lifestyle (i.e. yoga.

Charlotte, North Carolina, United States

• Embody and stand for all aspects of “who we are” and “what we practice” at lululemon, including our Purpose, Core Values and Practice of Leadership
• Powerfully lead our team on the retail floor through the lens of exceptional employee and guest experience
• Manage our month-to-month sales goals, with experience in PowerBI and other software data management services

Sioux City, Iowa, United States

• Professional baseball player for the Sioux City Explorers

• Minor League baseball player at Baltimore Orioles

Perth, Western Australia, Australia

Professional Baseball Player for the Perth Heat

Charlotte, North Carolina Area

• Chosen as the High Point University representative from pool of hundreds to represent Conference at Division I NCAA meetings and events
• Created and implemented strategies to maximize the experience of Big South student athletes
• Helped formulate ideas to build future championship leaders in the Big South Conference

High Point, NC

• Assisted President in her duties and presided in her absence
• Oversaw all other officers and lead HPUCCM in its objectives and goals

High Point, NC

• Supervised and mentored over 70+ college-age residents and supported them through daily and crisis situations
• Developed educational and purposeful programs that allowed residents to come together in community

High Point, NC

• Set good example as a role model, worked as a team player with strong problem-solving and leadership skills
• Utilized critical-thinking, time management, and perseverance to achieve goals
• Did not allow failure to easily deter thoughts or actions

Pineville, NC

• Served as the Assistant Coach for an eleven and under aged baseball team
• Assisted in practice schedule, reviewed and analyzed swings, and created a plan to develop skills

Charlotte, North Carolina Area

• Managed information collection and data management of patient files

Master Of Business Administration - Mba, Business Administration, Management And Operations

B.S.B.A., Business Administration; Minor In Entrepreneurship; Minor In Marketing Gpa: 3.4

•Member of the High Point University Baseball Team from 2013-2017 •Vice-Chair/Secretary of the Student Athlete Advising Committee (SAAC).

High School Diploma