Christopher Clelland Email & Phone Number

Anaheim, CA, US

Henderson, Nevada, US

Leader of Agile enterprise software roadmap and UI/UX for revenue cycle software initiatives developed and optimized by over 30 developers, QAs, BSAs, and other cross-functional resources, including eligibility, fee schedule maintenance, and provider credentialing. Epic-certified. Chief consultant to key business stakeholders, trainers, communications, and.

Henderson, Nevada, US

Success champion, understanding each department’s current technology portfolio and operational processes. Leveraged a strong knowledge of product landscape, solutions and proactively coordinated with the departments to address any needs. Technical strategy formulation and solution development. Acted as the "go-to" person, driving conversations with mid to.

Henderson, Nevada, US

Digital programs visionary and leader for revenue cycle products, including Eligibility and Benefits, Plans and Fees, and Provider Credentialing. Championed several 3rd party integrations (e.g., Epic, Change Healthcare) via API, EDI, web crawl, and SFTP.* Redesigned all legacy revenue cycle applications into a single cohesive, flexible UI using.

Henderson, Nevada, US

Leader of Agile enterprise software roadmap and UI/UX for revenue cycle software initiatives developed and optimized by over 30 developers, QAs, BSAs, and other cross-functional resources, including eligibility, fee schedule maintenance, and provider credentialing. Epic-certified. Chief consultant to key business stakeholders, trainers, communications, and.

Henderson, Nevada, US

* Launched HIPAA-compliant mobile-responsive online health history application (B2C), encompassing both dental and medical histories. Business rules governing access for and updates to primary and dependent patients under the same account.* Dental fees entry and calculation system with built-in governance and tax region specific support.* Patient.

Costa Mesa, California, US

Agent for Agile (Scrum) transformation within the eBusiness group, among business partners and executive stakeholders. Head Product Manager for the digital insurance implementation team (B2C), leading product backlog execution with two product owners to maintain compliance standards and DOI regulation across 9 auto clubs reaching 11 million members.*.

Execute a Pragmatic Marketing approach in an Agile (SCRUM) development environment, functioning as Product Manager and Product Owner for the employee-level risk mitigation and regulatory compliance solution, sourcing market insights externally from clients, contractors and suppliers, as well as within the organization. Developed an LMS (learning management.

Culver City, CA, US

Managing critical business response initiatives with a team of 5 direct reports, including contractors and regular employees, with 6 additional offshore outsourced resources. Such activities include proactive procurement, library acquisitions, and servicing of theatrical and home entertainment episodic (e.g., TV) and non-episodic (e.g., features, MOW).

San Francisco, CA, US

Managed global operations with 5 direct reports (contract and FTE) for the aggregation, production, quality assurance, and syndication of rich multi-language/market digital media content (marketing copy and assets, e.g., images, video, 3D tours, documents, etc.) for consumer electronics and IT manufacturers (e.g., Microsoft, Sony, Canon, Samsung), down to.

Advised and developed solutions for URL redirection issues occurring after a PHP to ASP migration utilizing Parallels Helm for multiple customer websites designed and hosted by a leading website provider for plastic surgery professionals.

US

Developed a whitepaper for advising recording artists on potential options for financing their projects via crowd funding, lending, and private investing.

Norfolk, VA, US

Real estate marketing technology (MarTech) start-up veteran. Rapid progression from first supervisor role in two months to Director of Customer Service at 11 months, Director of Operations at 3 years, and Director of Product Development at 6 years. Expertise leading operational teams, managing full product life cycles (0-1), and collaborating across.

Planned, scheduled, procured resources, and delivered sound production, engineering, and live music talent for an outdoor wedding.

Produced, recorded, mixed, performed on (all electric guitar parts), and mastered a record single on a very small budget. Listen: http://www.youtube.com/watch?v=S_Mt3Qjkr_U

Anaheim, CA, US

Managed hiring and development of managers and employees for technical customer support, new account fulfillment, client retention, and collections. Instrumental in all discussions for customer product enhancements and innovations.* Pioneered, designed, and implemented a CRM, ticketing, reporting, and billing system which eliminated licensing costs.

Anaheim, CA, US

Managed design and content requirements to facilitate creation and ongoing maintenance of real estate agent and broker customer websites, self-managing up to 800 accounts at a time. Managed up to 5 account executives.* Designed and conducted product and policy training programs and materials for customers and personnel.* Trained and developed all.

Bachelor'S, Business Administration, Entertainment And Tourism Management

Business Administration And Management, General; Music Theory And Composition