At Transcarent we've built a new, different, and better health and care experience that puts people back in charge of their health with high-quality care, transparent information, and trusted guidance – in as little as 60 seconds, 24/7, from the palm of your hand. You deserve better – join me for the health and care experience of the future

Livongo has a vision of empowering all people with chronic conditions to live better and healthier lives. We are redesigning chronic condition management, starting with diabetes, by driving behavior change through the combination of consumer health technology, personalized recommendations, and real-time support at the point of impact. Powered by advanced analytics, we create personalized experiences for our members so they receive the right information, tools, and support, at the right time. Our approach is leading to better financial and clinical outcomes while creating a better experience for all people with chronic conditions and their care team of family, friends, and medical professionals.

• Cost Reduction Program Development & Piloting: Led 8 Deloitte resources through development and piloting of 20+ cost reduction initiatives as part multi-year program designed to deliver $250M in recurring benefits• Cost Reduction Assessment & Program Development: Performed overall SG&A opportunity assessment; designed and piloted a Fresh food shrink reduction program

• Strategic Growth Initiative Program: Implemented RMO processes and tools, served as primary POC with client VPs, and developed regular c-suite program updates covering 6 worksteams focused on tripling net income over next 3 years• Sales-Floor Operating Model Implementation: Led team of 6 client regional champions and 75 market champions through implementation of new sales-floor operating model in 650 stores over 2.5 months• Performance Metrics Development: Managed team of 5 through development of 13 executive-level metrics and visualizations for fighter jet manufacturing process

• Developed training and communications strategy to enable 1,600-member sales force to learn and confidently deliver economic value messaging pertaining to recently launched products• Created direct-to-customer marketing strategy targeted at U.S. physicians, hospital administrators and executives to enable customers to learn about economic value of broader therapy and specific CRT devices

• Customer Experience Improvement: Developed survey and analyzed 4,900+ responses to generate recommendations for improving the personal financial disclosure process• FDA Regulatory Adherence: Led team of 10 analysts, client, and vendor personnel to develop and deliver training on 100+ new manufacturing procedures to 1,700 employees across 3 continents• Product Development Change Readiness Assessment: Designed and delivered change readiness surveys and interviews to 700 employees and executives across 14 sites in the U.S. and U.K. to identify challenges with standardizing operations

• Facilities Maintenance Services Sourcing: Co-developed RFP and analyzed 38 vendor responses to create a new service delivery model saving $15M/year (200% of goal)• Member Savings Analysis: Co-created and implemented program to identify annual member savings by collecting and analyzing price points on 300 items collected across 600 competitor locations