Chris Covington Email & Phone Number

Foster City, California, Us

Enable the business strategy for the Value Added Services product organization through transformation program and change management and implementation of complex, cross-functional initiatives. Representative programs include:1) Designed and launched new regional commercialization and sales organizations. Successfully established and mobilized new teams across all 5 regions to support 20% CAGR revenue growth. Obtained executive alignment on "clean sheet" team structure, roles, and overall remit. Migrated over 650 resources from existing organizations into the new teams. Deployed a new operating and accountability model spanning global and regional organizations. Optimized the new organization design through creation of new functions.2) Established a Business Office to support the successful launch of a new digital wallet for the North American market. Created commercial constructs and processes to deliver technology as a service including rate cards, SOW structures, time tracking, and invoicing. Linked multiple delivery teams to ensure company met client expectations, successful product launch, and transition to on-going support. Established post-launch support model with Product, Tech, and Client Services. Business Office function successfully transition to business owner post-launch.

Foster City, California, Us

Led Global Product's strategic program office. Relaunched the team with a new remit and staffing model focused in scorecard priorities. Accountable for leading strategic initiatives to commercial success for global new product launches, and with our strategic partners. Stepped up as interim leader for 11 months for the broader team of 40 (in place of the SVP) with accountability for planning and operational processes, agile transformation, and chief of staff duties for the Chief Product Officer for the 4,000+ global product organization.

Foster City, California, Us

Led the global program office supporting delivery of Product’s strategic global and regional programs. Managed a global team of 18 program managers accountable for leading major cross-functional initiatives. Focused on commercial success for new product launches and deploying new payment experiences with our strategic partners.

Foster City, California, Us

Established and led the Transformation Office responsible for redesigning the consolidated 1,500+ employee global Product organization. Developed a cross-functional team to create and execute a road map of initiatives to improve the overall effectiveness of the combined organization. Successfully piloted new flexible staffing model to test & learn new agile product development methods. Shepherded the creation of the talent strategy. Built the new organization's Business Planning & Operations team and established strategic scorecards and KPIs.

Foster City, California, Us

Led the program office & operations team for a global, partner-facing “start-up” that set Visa’s innovation agenda, developed commercial partnerships with industry leading brands and platforms, and promoted hands-on incubation and rapid prototyping with clients and partners. Chief of staff for a global organization of 200. Completed over 75 successful commercial launches in 36 months across 30 countries with major partners like Google, Samsung, Apple, PayPal, Uber.

Chiyoda-Ku, Tokyo, Jp

Led the multi-year,company-wide efficiency program that achieved $300MM in sustainable run rate savings (15% of expenses) for this 14,000 employee bank. Managed $140MM in strategic investments. Institutionalized productivity improvements through operational excellence methodologies, tools and analysis. Reported to CFO and chaired a steering committee of the CEO and his leadership team.

Mclean, Va, Us

Member of Procurement department’s leadership team. Built and led an internal consulting team of strategic sourcing analysts to maximize value from the company’s $3.5 billion supply chain. Sourced new capabilities for the growing mortgage business.

Mclean, Va, Us

Member of a senior three person team accountable to the CFO and Executive Committee that successfully implemented the company’s $700MM cost reduction program. Established a program to review operations responsible for >$5 Billion in spend for efficiency opportunities. Led a virtual team of 50+. Identified >100 initiatives to reduce costs by $250-350MM, improve customer experience and transform the operating model.

Mclean, Va, Us

Led IT’s strategic program office with accountability for all aspects of IT's strategic planning process, leadership of major strategic programs, performance measurement, and implementation of delivery improvement methodologies. Implemented Agile development across a distributed organization reducing time-to-market by 50%. Authored annual IT strategic plan approved by the Board of Directors.

Dublin 2, Ie

Advised senior executives at consumer products companies on revenue and performance improvement strategies, including revenue optimization, channel optimization, customer satisfaction, and employee engagement.

Us

Identified and implemented multi-million cost-reduction and revenue-enhancing projects with end-to-end accountability for project results.

Mba

Bs, Mechancial Engineering With High Honors