Strategic leader for all Sales, Operations, Technical Support, Training & Store Operations functions of the York HVAC Products Distribution channel throughout Northern Illinois and NW Indiana. Achieve sales growth, customer satisfaction and P&L performance targets. Increase HVAC equipment share of market by developing a robust network of contractor partners and residential equipment dealers. Develop a sustainably robust wholesale parts and supplies business.• Successfully opened 4 new distribution locations across the region.• Recruited and mentored new leaders and associates to support the business expansion and sales growth. • Rebuilt and developed the inside and outside Commercial and Residential sales teams to deliver annual sales targets.• Implemented critical processes and documented SOP’s key to consistently meeting unit operational KPI targets.• Business unit leader of new e-Commerce platform delivering over $2m in online ordering in less than 2 years.• Delivered regionwide sales growth of 77% while maintaining gross margins in a highly competitive environment.• Increased; Residential sales 200% - Commercial sales 36% - Parts/Supplies sales $107% - Res/Com units sold 37%• Implemented operating expense (SG&A) management practices to earn business unit “Best in Class” designation.• Developed and implemented strategic marketing initiatives critical to improving brand recognition and sales growth.• Effective July 1, 2019 Johnson Controls divested the region business to a private ownership group.

Turned around a struggling acquisition made by KONE in 2004. Revitalized a 100+ employee business with expectations to actualize a scalable business model capable of delivering sustainable growth and profitability. Complete P&L accountability and overall leadership of Sales, Installation, Service, Product Fabrication and General Administration. • Restructured the organization, redefining all roles and responsibilities. Recruited, trained and developed staff.• Developed/implemented results focused compensation/incentive plans for Sales, Operations and Leadership teams. • Launched New Construction sales strategies which more than doubled new equipment order volume.• Created business development and marketing strategies which stabilized revenues and secured sales. • Implemented Service Agreement sales strategies and programs which delivered $1MM+ of new contracts. • Actualized strategic cost savings measures resulting in annual fixed cost savings of >10%.• Drove continuous improvement actions which minimized waste and improved gross profits > 8% annually.• Increased Field Installation, Service and Shop Fabrication productivity by >20% annually.• Deployed a new Safety Program, systems and culture reducing TIR (Total Incident Rate) > 60% annually.

Revitalized the factory owned aftermarket business across a seven-state territory. Full P & L and business leadership responsibility, including; Sales, Operations, General Administration and Strategic Planning. Provide sales and product support for, and build mutually beneficial relationships with the Independent Product Representative firms throughout the district while increasing McQuay market share and driving overall customer satisfaction. • Increased Revenues by 30% and Operating Income by 37% annually.• Delivered 28% annual Service Contract sales growth.• Launched Sioux Falls operations resulting in rapid, profitable expansion into the Dakota's in less than two years. • Implemented standardized business practices eliminating waste and increasing overall productivity.• Facilitated Large Account Management sales training program accelerating large turn-key project growth.• Centralized all administrative functions, delivering reduced costs and improved customer satisfaction. • Expanded service capabilities to include large boiler, complete HVAC systems and predictive services.• Mentored and developed district sales, operations and administrative teams.

Strategic leader for a team of 150+ employees with full P&L accountability for the HVAC, BAS, fire, security, and building operations business across the Illinois Area. Lead, mentor and develop assigned Business Managers to maximize revenues, profits and customer satisfaction across the area. Provide support and collaboration to areas sales staff. • Grew annual revenues 37.3% at an average gross margin of 46.5%.• Grew T&M/Repair revenues 89.9% at an average gross margin of 41.6%.• Maintained a 97.4% retention rate on service contract revenues. • Implemented strategic planning and monthly business review processes for Area Service Managers which were critical drivers to the Area’s ability to deliver the annual business results.• Seamlessly facilitated the business and employee integration efforts after two major acquisitions, resulting in virtually no disruption to business operations or customer satisfaction.• Selected as the area Six Sigma Service Project deployment leader; successfully implemented all initiatives and attained all quality improvement targets.1994-96 Chicago Service Manager1996-98 Area Specialty/Predictive Services Manager