Christopher Piekarski Email & Phone Number

Royal Baker Advisors helps digital health and medical device companies launch new products and services. Projects include:- Providing leadership and medical device design control best practices to an FDA regulated startup in San Francisco- Helping Wise IOT Solutions commercialize a cloud application that gives physicians access to patient data collected by.

Palo Alto, CA, US

• Promoted to turn around remote team with significant customer satisfaction and profitability challenges on behalf of $3B publicly traded (NYSE: VAR) oncology capital equipment and software company. Managed scoping.
• Transformed operations of Professional Services team who sold, installed, and supported 10,000 HL7 FHIR EHR interfaces at 2,500 Americas customers:
• Drove 328% productivity gain for EMR integration team, more than doubling revenue to $5.5M while reducing headcount 30%.
• Dramatically improved customer satisfaction by creating a consolidated database of field interfaces, real-time online KPI graphs with QlikView, and tools to query and publish field interface statuses in Salesforce.
• Enabled over $20M in new sales by creating teams to develop scopes of work for custom cloud solutions, consolidating hospital databases and integrating software systems for multi-year, multi-hospital projects
• Drove $7M in revenue by working with customers to design clinical workflows, document software requirements, develop 360 Oncology through Engineering, and deliver updates back to customers, on time and on budget.

Palo Alto, CA, US

• Served VPs and GMs as a leader for their most important strategic projects. Created hiring plans and staffing for Supply Chain, Product Support Engineering, and On-Site Staff. Facilitated project management across.
• Launched Varian’s Cloud to their first 20 customers and $19M in 1 year, negotiating contracts with third-party providers, establishing all operational processes, and developing scoping and quoting processes.
• Launched Professional Services to $50M in 4 years, capturing unrealized service revenue from existing customers.
• Added $200M in incremental annual revenue by leading integration of product and service lines of an international acquisition target from the Proton Therapy space into Varian.
• Reduced costs $3M globally by improving capital equipment order accuracy and confirming aged machine orders prior to factory start.
• Improved compliance by developing a process confirming 100% of radiation licenses over 3 years and securing 850 customer signatures on product notification letters in 5 months.

New Brunswick, NJ, US

• Improved quality, compliance, and packaging for companies producing in vitro diagnostic blood glucose monitoring system (LifeScan) and biopharmaceuticals for oncology and cardiology (Scios).
• Reduced aged complaints 40% by managing Complaints FDA Quality System and team that tracked, trended and reported on one million annual complaints (IVD diagnostic device).

New Brunswick, NJ, US

• Managed Clinical Trial Drug Supply, Contract Negotiation, and Accounts Payable, and was promoted to the central Program Management Office to manage business process improvements

New Brunswick, NJ, US

• Increased department throughput 2X by introducing scoping requirements and project management methodologies to eliminate project churn.

New Brunswick, NJ, US

• Led team that overhauled the CAPA Quality System as part of an FDA settlement agreement.
• Established QA Six Sigma PMO, selecting candidates and projects and providing training.

Charlotte, North Carolina, US

• Responsible for production volumes, product quality, and cost improvement initiatives for a specialty chemicals plant.
• Increased revenues through increased capacity and reduced costs using Six Sigma methodologies and tools. Secured Black Belt certification.

Dammam, Eastern, SA

• Optimized petroleum processing equipment using complex modeling software.
• Decreased costs by $150K annually by implementing operational changes to a high-pressure amine absorber.

Marketing & Finance, Mba Coursework

Bachelor Of Science - Bs, Chemical Engineering With Co-Operative Education Distinction