Christopher Rex, Ms-Cst Email & Phone Number

Tampa, Fl, Us

United States

United States

• Operation and maintenance of encrypted transmission devices in a fixed and dynamic environment• Design, deployment, sustainment, troubleshooting, and repair of radio frequency wireless, line-of-sight, beyond-line-of-sight, wideband, satellite, and ground-based systems with seamless security integration

Tampa, Florida, United States

• Lead as Principal Security Engineer with a primary focus on enhancing customer experiences throughout all security initiatives.• Spearhead SIEM architecture design and implementation, ensuring seamless integration with customer systems and applications.• Collaborate closely with customers to understand their unique requirements and challenges, facilitating smooth integration of Splunk solutions into their environments.• Oversee and execute customer migrations to Splunk platforms, ensuring minimal disruption to operations and maximizing efficiency.• Act as a liaison between customers and technical teams, translating customer needs into actionable technical requirements for successful implementations.• Provide expert guidance and support to customers throughout the integration process, ensuring their security objectives are met effectively.• Implement best practices in customer interaction, fostering strong relationships and trust through transparent communication and tailored solutions.• Continuously evaluate and improve customer integration processes to optimize efficiency and enhance overall customer satisfaction.• Play a key role in educating customers on the benefits and capabilities of in-house and vendor solutions, empowering them to make informed decisions about their security infrastructure.

Tampa, Florida, United States

• Troubleshooted and resolved advanced issues within enterprise-level SIEM technologies, with expertise in Splunk, QRadar, LogRhythm, and Azure Sentinel.• Led enterprise-level Splunk engineering, ensuring optimal performance and functionality.• Administered enterprise Windows and Linux environments, emphasizing system health and resource management.• Employed a Root Cause Analysis (RCA) approach to address complex issues in client environments.• Identified and troubleshooted backend issues in client environments operating SIEM technologies, including Splunk.• Contributed to the recruitment process, leveraging expertise to identify and onboard security engineering talent.• Updated Knowledge Base Articles, focusing on innovative techniques, particularly within the context of Splunk, to reduce Mean Time to Resolution (MTTR).• Operated within ServiceNow to categorize and address health tickets based on criticality and time.• Collaborated with Analyst and Content teams to fine-tune alarms and create custom Regex parsers in client SIEM environments, emphasizing expertise in Splunk.• Engaged with Splunk and other SIEM vendors to discover, troubleshoot, and resolve issues, maintaining strong vendor relationships.

Tampa, Florida, United States

• I spearheaded a comprehensive training program for our security engineering team, emphasizing the latest advancements in cybersecurity, including SIEM and EDR solutions while focusing on customer interaction and industry best practices.• I designed and implemented a dynamic training curriculum tailored to the specific needs of the security engineering team, emphasizing customer-centric approaches and best practices in cybersecurity, with a particular emphasis on SIEM and EDR utilization.• I collaborated with cross-functional teams to develop training modules addressing challenges in the ever-evolving cybersecurity landscape, encompassing customer interaction strategies and best practices in the deployment and management of SIEM and EDR technologies.• I leveraged industry expertise to guide and mentor the security engineering team, emphasizing the strategic implementation of customer-oriented SIEM and EDR technologies to bolster overall security posture while adhering to industry best practices.• I fostered a collaborative learning environment encouraging knowledge sharing and best practices for optimizing cybersecurity technologies, with a specific focus on the role of customer interaction and industry best practices in proactive threat mitigation and incident response.

Tampa, Florida, United States

Tampa, Florida, United States

Master Of Science - Ms, Cybersecurity Technology, 4.0

Activities and Societies: Phi Kappa Phi Honor SocietyAccredited by the Middle States Commission on Higher Education Received an "Exceeds.

Bachelor Of Science - Bs, Business Analytics And Information Systems

Accredited by AACSB International-the Association to Advance Collegiate Schools of Business.