Responsible for working directly with healthcare providers to ensure accurate documentation in the EHR as well as managing lab, medication and imaging orders. Periodically involved in onboarding new providers to the use of remote medical scribe services.

• Establish and maintain relationships with physicians while decreasing their electronic health record burden – physicians I work with save an average of 2 hours per day• Daily record upkeep requiring advanced knowledge of medical terminology, anatomy, medical tests and common medications – averaging 40 to 50 patient records per week• Assists physicians in navigating platforms and technology, specifically EMR• Locates information for review (i.e., previous notes, reports, test and laboratory results)• Actively listen to the physician-patient interaction in order to create physician notes for patient health records and research information requested by physician• Ability to utilize multiple software platforms simultaneously, including Office 365 and multiple EMR applications• Understands and commits to appropriate protection of confidential patient health records and maintains commitment to high professional ethical standards

• Established strong working relationships with 34 law firms across the state of Texas• Executed 20 to 30 legal-action documents per month and numerous amendments between individuals and parties in accordance with legislation• Investigated and located respondents through networking, internet investigating, social media and skip-tracing• Acted as a liaison between attorney and clients and cultivated professional relationships between them• Diplomatically served and alerted other party of relevant documentation filed in their case

• Facilitated learning of multiple subjects, including but not limited to: MCAT Prep, General Chemistry, Organic Chemistry, Biology, and High School AP subjects• Designed comprehensive tutoring plans for 30 clients that included homework to optimize the previous session’s subject matter• Identified learning gaps for 30 clients by way of reviewing homework and exam results to customize tutoring sessions• 90% of clients performed in the 70th percentile on the MCAT and 26 of 30 were accepted into medical school

• Responsible for theme inception, planning, coordination, and execution of annual Radiology Department’s symposium for 200+ doctors, students and administration• Negotiated and secured $6,000 in funding and maintained accounting books to stay on budget• Managed volunteer team of 12+ that carried out duties necessary for a successful event execution• Directly oversaw and designed marketing and communications through targeted marketing efforts and social media• Coordinated 12+ research efforts presented at event• Acted as team lead and liaison between the radiology department, radiology department chair, medical device vendors, visiting faculty, guests and symposium execution team

• Documented patient’s history of current illness, past medical history, review of systems and physical examination findings for emergency physicians. Frequently recorded physician’s medical decisions and dispositional notes• Tracked and managed the progress of laboratory and imaging studies for assigned physician while keeping him apprised of ongoing study progress

• Established and maintained relationships with several county offices including the Attorney General Office, 6 Lubbock District Courts, 3 Lubbock County Courts, and the Lubbock County Clerk’s office• Organized tracking of all felony criminal records for Lubbock County, kept files current, and reconciled documents• Finalize/edit all reports and documents meeting all required deadlines• Assisted the public with record requests

• Trained and supervised new employees on policies, procedures and tactics to drive sales• Delegated opening and closing tasks amongst 8-person team to expedite process• Provided high-caliber service to customers on showroom floor including up selling bedding and accessories and subsequently increased profit margins by 36% with a revenue increase of 15%• Handled monthly and periodic inventory counts of all service items in stock, for inventory valued at $238,000• Reconciled checks nightly to record sales, averaging $16,000 per day• Promoted upcoming events through target marketing efforts and local community publicity• Managed delivery and warehouse staff of 6+ along with a sales staff of 2

• Grew revenue of my accounts by 50%.• Managed over 200 accounts.• Worked with corporate management to ensure customer satisfaction.