Social Media Team Member
Performance Bicycle Inc
Held a leadership role on the original start-up team for developing an online social media presence. Helped grow brand awareness, set benchmarks and surpassed expectations through the use of Facebook, Wordpress (blog), Twitter, YouTube, and other social channels. • Collaboratively helped define and implement the enterprise new media vision, strategy, and approach. • Helped devise a system of measurements and key metrics to understand program results in terms of social media penetration and impact of social media reputation and perceptions. • Monitored benchmarks for measuring the impact of social media programs, and analyzed, reviewed, and reported on effectiveness of campaigns to maximize results. • Supported the strategy behind company-wide social media initiatives and programs, and collaborated with departments across the company (such as customer service, marketing, merchandising, sales, IT, legal) to support their business goals through social media best practices in content sourcing, community engagement, regulations and compliance, technical infrastructure and approach.• Assisted in identifying and evaluating new and emerging media opportunities and ensured the company is using the most appropriate mediums to communicate to key audiences.• Generated relevant content to drive customer interaction including written blog posts, video scripts, tweets, and engaging photographs.