Christopher Boles Email & Phone Number

Eagan, MN, US

Leader for the Medicare and Individual products division responsible for strategic direction, growth, distribution channel management, and operational execution. P&L ownership of the Blue Cross Medicare portfolio including Medicare Advantage, Medicare Supplement, Group Retiree, Medicare Prescription Drug Plans, and Individual ACA Exchange plans.

Independent consultant providing expert advisory services to Medicare health plans and health care innovation companies. Focuses on development and successful implementation of effective healthcare solutions, strategic business plans, company value propositions, business development, and performance improvement programs.

Baltimore, US

Provide independent advisory services to the ArtiMed leadership team related to their strategic and business development activities.

Columbia, MD, US

Provide independent external advice to health care innovation companies.

Nashville, US

• Led development of Honest’s health plan partnership business development strategy. Built prospect-specific pitch materials to create synthetic joint ventures with health systems and large medical practices, with the.
• Collaborated with operations, implementation teams, provider partners, and payors to build an end-to-end relationship management roadmap.
• Grew pipeline of health plan prospective partners from two MA payors to over 15 opportunities.
• Executed two alliances and collaborated with executive leadership to bring three to letters of intent.

Indianapolis, Indiana, US

• Managed $1.1B national group retiree product line, including P&L performance, operational execution, and development of group retiree team. Created short- and long-term annual plans and measured performance to meet.
• Exceeded plan by $81M in first year.
• Collaborated with commercial line of business and group sales team to develop opportunity pipeline to meet growth targets.
• Developed path to profitability for each group business opportunity and ensured long-term performance met designated margin requirements.
• Implemented governance process to ensure cross-functional execution for all areas of health plan operations.

Indianapolis, Indiana, US

• Developed joint ventures and risk-based alliances with external health plans, providers, and other health insurance companies to offer Medicare Advantage group and individual products. Established pipeline of potential.
• Determined optimal legal structure for each deal, negotiated legal agreements, oversaw implementation and launch, and transitioned ownership of alliance to Medicare regional president upon launch.
• Negotiated and implemented five alliances with over 30K members and $430M in annualized revenue.
• Collaborated with P&L owners to ensure alliances achieved planned growth and profitability.
• Served as board member of joint venture with Independence Blue Cross.

Indianapolis, Indiana, US

• Oversaw P&L of Medicare product lines in Indiana, Missouri, and Wisconsin. Led strategic planning and managed operations to achieve growth and profitability targets. Worked with matrix partners including finance.
• Delivered positive financial performance of 185K Medicare members generating over $1B in annual revenue.
• Drove network strategy and provided direction regarding provider contract negotiations.
• Ensured provider partners achieved cost and quality performance targets.
• Delivered membership growth of over 190%.

Indianapolis, Indiana, US

• Led strategic planning and product line innovation for central region Individual Medicare Advantage business. Coordinated annual benefit planning and CMS bid submission process. Advised central region president on.
• Identified and delivered key product strategies / tactics that maximized business growth and profitability.
• Developed product innovations to improve competitive position, membership growth, and customer retention.
• Created strategic and tactical planning for plan benefit designs, provider network composition, and distribution channel optimization.
• Delivered product training to internal sales and external broker channels in preparation for annual open enrollment.

Indianapolis, Indiana, US

• Market general manager for company’s western region Medicare business. Oversaw product line P&L performance and profitable membership growth for $1.3B Medicare Advantage and Medicare Supplement business in California.
• Maintained interim P&L responsibility for $2.5B central region throughout 2013.
• Identified, developed, and oversaw strategies and tactics to maximize growth and profitability.

US

Coordinated Medicare Advantage strategic planning and product line development. Developed, launched, and managed $2B Medicare Advantage Private Fee For Service line of business. Grew to over 190K members in eighteen-month period. Managed P&L performance, product design, regulatory filings, marketing strategy / materials, sales / distribution development.

US

Oversaw financial operations at $115M division. Managed staff including three finance directors and 53 finance professionals throughout accounting, financial planning, and pricing / underwriting. Directed annual strategic planning, financial planning, and review process. Led pricing efforts to expand product line offerings from one to all eight company.

US

Led development and performance management of $600M annual sales, general, and administrative operating plan for $6.4B organization. Implemented and managed new financial planning system. Coordinated operational reengineering projects to reduce SG&A spend by over $80M annually.

Worldwide, OO

Provided financial and operational consulting for Fortune 500 companies. Worked on projects such as ERP implementations, financial re-engineering, performance planning, and post-merger integration.

Mba, International Business

Ba, Economics/International Relations (Double Major)