Christopher A. Degrace Email & Phone Number

London, Gb

Troy, New York, Us

Austin, Texas, Us

- Product Manager for Oracle Content Management a Cloud-native SaaS enterprise content management system- Research, develop, and defend product requirements, shepherd them through all product-lifecycle phases- Conceptualized, built, and maintain platform partnership with a leading Content Delivery Network, to provide built-in “House-account” style delivery for our customers as well as individualized delivery of customer assets, sites, and experiences.- Expanded addressable markets of OCM by directing implementation of records management capabilities that allow customers to abide by corporate policies and government requirements on the retention and disposition of digital content.- Develop conceptual user experience designs that clarify requirements, work with User Experience designers to evolve those concepts to pixel perfect implementations.- Lead multiple Feature Teams to deliver Governance, Content Delivery & Edge Security projects

Boston, Ma, Us

- Lead product roadmap and go-to-market strategy for Acquia Cloud Site Factory, a Platform-as-a-Service solution providing site building and governance capabilities for large scale Drupal based digital experiences.- Developed pricing strategy based on varying needs of target markets that supported revenue goals.- Support Engineering, Operations, Account Management, and Customer Support teams to ensure customer success.

Cambridge, Ma, Us

- Introduced cloud-based video transcoding solution, including business case development, go-to-market plans, pricing models, functional requirements, and user interface design, to enable Akamai to capture a larger market share in streaming market.- Built a platform that enables content distributors to provide access to Cable TV subscribers so they can stream pay content on internet enabled devices. - Established and maintained partnerships with Cable Operators in the US, Canada, and select global locations.- Worked with industry associations to drive progress in a fractured market segment in the face of mounting market pressure- Managed end-of-life processes for legacy products including RMTP, Real Media, & QuickTime Streaming, impacting more than 3000 accounts, leveraging legal counsel, effective communication, partner engagement and product migrations to limit organizational risk.

Boston, Massachusetts, Us

- Lead product planning for video ingestion & encoding, CDN partnerships, & video distribution- Directed development of encoding farm resulting in speed & quality far outpacing competing online video platforms- Orchestrated partnership with Google to grow video traffic 4% in the first year having a drastic impact on revenue.- Lead integration with Akamai to provide multi-CDN delivery of video and related assets- Successfully directed engineering team in Beijing to introduce offerings for global content ingestion and distribution.

Boston, Massachusetts, Us

- Provide tier 2 and 3 level technical support to content publishers and technology partners.- Provided technical consultation & incident level support for ingestion integrations & JavaScript based client applications.- Develop & utilize troubleshooting tools to investigate client, server, networking, CDN, video encoding & software issues.- Administrate & develop Salesforce.com for efficient handling of Support, Marketing, & Sales business tasks.