Christopher Dilley

Christopher Dilley Email and Phone Number

Senior Program Manager @ Cloudflare
New York, NY, US
Christopher Dilley's Location
New York, New York, United States, United States
Christopher Dilley's Contact Details

Christopher Dilley personal email

Christopher Dilley phone numbers

About Christopher Dilley

I am a dynamic marketing and customer engagement leader with 17 years of experience across startups, nonprofits, and tech sectors. I specialize in marketing, customer engagement, and operational excellence. At ServiceNow, I increased operational efficiency by 40% and drove $100K in cost savings through green initiatives. At Google, I managed cloud adoption for top retail clients, unlocking $10M in revenue and contributing to a $312M pipeline.I’ve also led impactful social marketing campaigns at Better World Advertising and increased enterprise client spend by 50% at GrubHub. Known for my ability to streamline processes, drive growth, and build strong C-suite relationships, I’m now seeking new opportunities to bring my skills to a forward-thinking organization. Let’s connect!

Christopher Dilley's Current Company Details
Cloudflare

Cloudflare

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Senior Program Manager
New York, NY, US
Christopher Dilley Work Experience Details
  • Cloudflare
    Senior Program Manager
    Cloudflare
    New York, Ny, Us
  • Servicenow
    Senior Manager Of Global Operational Excellence, Executive Briefing Program
    Servicenow Aug 2023 - Apr 2024
    Santa Clara, Ca, Us
    Operating as deputy director under the senior director, partnered across the global EBC organization to create a repeatable playbook for success while maintaining specific regional needs for a fast growing EBC program.- Promoted to senior manager in under six months. Prev: Senior program manager, NYC EBC.- Overhauled the New York briefing center program to increase efficiencies by 40%, NYC Site Lead.- Reduced toil and increased cross-organizational communication through a multi-pronged managed project to update all audio/visual hardware resulting in increased executive buy-in.- Maintained and cultivated vendor relationships with partners in the EBC space.- Drove business decisions and reduced operational costs by $100,000 through green initiatives.
  • Google
    Technical Account Manager
    Google Feb 2021 - Aug 2023
    Mountain View, Ca, Us
    Supporting AMER retail customers like Walmart, Albertsons & MacysAccelerate customer adoption of Google Cloud by leading the implementation journey by providing technical guidance and managing timelines, milestones, migration goals, and business transformation strategies. - Oversaw priority retail customers throughout their digital transformation and GCP commitment- Managed all cloud capacity needs for Walmart ensuring smooth operations during peak periods likeBlack Friday/Cyber Monday which garner est. $155MIL in sales annually.- Implemented training for 250 Albertsons employees and removed administrative blockers unlockingover $10M in revenue.- Maintained C-suite relationships, winning 20% of cloud business from cloud competitors.
  • Google
    Ebc Program Manager
    Google Apr 2020 - Feb 2021
    Mountain View, Ca, Us
    Senior on-site & digital engagement liaison providing customers with an enterprise-focused briefing experience that includes curating, planning and execution. Develop and manage the delivery of Google Cloud product-focused content on the day of the experience that provides value and meets/exceeds meeting objectives.- Complete on-average 40+ customized executive briefings per quarter contributing toward the commit of over $312mil in engaged pipeline annually- Accountable for objectives that are set in partnership with account teams that are specific to each customers’ technical needs.- Collaborate closely with internal stakeholders to develop agendas, content and the appropriate presenters as needed who contribute to impactful experiences that deliver insight and drive business value for GCP customers.- MC'd the Cloud Customer Programs session and moderated a curated fireside chat with Google sales leadership at the Accelerate 2020- Capture unique customer insights during the meeting as it pertains to Google initiatives and utilize customer survey results in debriefs with the experience team to redirect future meetings and product updates based on customer feedback.
  • Google
    Customer Engagement Manager
    Google Sep 2018 - Apr 2020
    Mountain View, Ca, Us
    - Provide customers with an enterprise-focused briefing experience that includes curating, planning and execution. - Develop and manage the delivery of content on the day of the experience that provides value and meets/exceeds meeting objectives.- Accountable for objectives that are set in partnership with sales account teams that are specific to each customers' needs. - Collaborate closely with internal stakeholders to develop agendas and content while sourcing the appropriate presenters and executives needed to contribute to an impactful experience- Deliver insight and drive business value for Google Cloud Platform (GCP) customers.- Track and deliver data and insights from EBC sessions to internal stakeholders including sales, product and marketing teams and GCP executives.- Identify measurable sales goals for each briefing that will be reviewed post-briefing and articulate meeting goals to speakers in preparation for each engagement.- Capture unique customer insights during the meeting as it pertains to Google initiatives and utilize customer survey results in debriefs with the experience team to redirect future meetings based on customer feedback.
  • Better World Advertising
    Project Manager
    Better World Advertising 2017 - 2018
    Advertising agency that designs, develops and implements public education campaigns exclusively for non-profit and government clients on social issues ranging from HIV and suicide prevention to smoking and foster careSenior project manager supporting the project director and creative director on campaigns and new business acquisition• Oversaw all aspects of social marketing campaign activations ranging up to $275K• Developed and pitched 4 new clients • Conducted formative research inclusive of online surveys and live focus groups to inform creative concepts and media strategies• Created and executed paid social media strategies for clients as well as company social networks• Activated and planned all client media buys, tracked placements and optimized campaign performance based on media analytics
  • Teckst
    Business Development Executive
    Teckst 2016 - 2016
    New York, Us
    Oversaw both US & international enterprise level business development, specializing in e-commerce and technology clients supporting the VP of Sales. • Secured relationships with ten enterprise clients including Husqvarna & American Eagle, through cold-calling, email marketing and targeted media tactics • Increased efficiency by 30% in sales lead process by adjust prospect reporting processes
  • Grubhub Seamless
    Account Management / Corporate Sales / Corporate Client Relations
    Grubhub Seamless 2013 - 2016
    Chicago, Illinois, Us
    Senior member of a specialized team formed to support corporate clients who comprise 30% of annual revenue. Oversaw customization of digital platform for prospective clients.• Promoted once in three years• Managed corporate promotion platform and increased enterprise client spend by 50% in three years • Converted one hundred corporate potential clients into contracted business • Provided assistance, trouble-shooting and accounts payable support to over 2k clients• Reduced overhead costs by 20% through streamlined reporting and tech support processes across the organization• Established new line of b2b business by connecting caterers with corporate clients resulting in a 15% revenue increase
  • Grindr
    Program Director
    Grindr 2011 - 2012
    Los Angeles, California, Us
    Executed marketing projects and strategic partnerships with iconic brands including Bud Light and Lady Gaga. The role was responsi-ble for writing press releases, blog posts, social media postings, political action communications and in-app messaging.• Promoted twice in one year• Developed targeted content to raise platform engagement and grow the overall user base• Created, budgeted and executed a one-year plan for a major charitable initiative ‘Grindr for Equality,’ which ran campaigns to support the repeal of ‘Don’t Ask, Don’t Tell,’ the ‘Defense of Marriage Act,’ supporting the Transgender Legal Defense and Education Fund and a myriad other causes within the gay rights movement.• Oversaw creative, marketing as well as media distribution for Grindr for Equality• Authored geo-targeted messaging sent to thousands of users which generated 2,000 social media impressions on average • Researched gay rights political issues to inform and to mobilize the greater Grindr community in line with the company’s progressive vision
  • Stonewall Community Foundation
    Events Manager
    Stonewall Community Foundation 2009 - 2011
    New York, Ny, Us
    Managed over 100 individual funds housed within the foundation while planning and providing on-site management on events ranging from charitable sporting events to 300 person gala dinners. Responsible for Executive Director’s day-to-day schedule. • Promoted three times in two years• Secured Absolut as an official alcohol sponsor for the foundation• Procured donated items, oversaw bidding and hired talent for live auctions such as Peppermint from RuPaul’s Drag Race• Managed funds for million-dollar donors through grant initiation • Served as office manager for staff and executive board
  • Next Magazine
    Assistant Editor
    Next Magazine 2009 - 2011
    Produced editorial and visual content for digital dissemination covering events throughout the tristate area• Promoted twice in two years• Created NEXT’s first nightlife blog, the Nexus• Provided 50+ pages of online editorial content attending varying nightly events• Video and photographed on-location for blog for daily updates
  • Alliedtpro
    Accounts Payable Clerk, Data Entry Clerk, Front Desk
    Alliedtpro 2008 - 2009
    New York, New York, Us
  • Hbo
    Creative Services Intern
    Hbo Jan 2007 - Aug 2007
    New York, Ny, Us

Christopher Dilley Skills

Event Planning Public Relations Social Media Event Management Grants Public Speaking Editing Philanthropy Fundraising Non Profits Grant Writing Volunteer Management Community Outreach Fundraisers Annual Giving Stewardship Program Development Prospect Research Research

Christopher Dilley Education Details

  • Pace University
    Pace University
    Bachelor Of Arts (B.A.)

Frequently Asked Questions about Christopher Dilley

What company does Christopher Dilley work for?

Christopher Dilley works for Cloudflare

What is Christopher Dilley's role at the current company?

Christopher Dilley's current role is Senior Program Manager.

What is Christopher Dilley's email address?

Christopher Dilley's email address is ch****@****kst.com

What is Christopher Dilley's direct phone number?

Christopher Dilley's direct phone number is (855) 980*****

What schools did Christopher Dilley attend?

Christopher Dilley attended Pace University.

What skills is Christopher Dilley known for?

Christopher Dilley has skills like Event Planning, Public Relations, Social Media, Event Management, Grants, Public Speaking, Editing, Philanthropy, Fundraising, Non Profits, Grant Writing, Volunteer Management.

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