Led requirements gathering with business teams to enhance the company’s php web applicationTranslated business requirements into user stories for the development teamAs Scrum Master, led daily stand up meetings, sprint planning and sprint retrospectivesManaged the task backlog with Azure DevOpsServed as deployment manager for production code releases

Integral team member responsible for migrating over 90 bank notices to new customer communication platformDefined, created, tested and implemented data maps for each bank noticeCreated tested and implemented the bank notices utilizing the software CSF DesignerUtilized Powershell to create and automate end of process reporting

Managed 2 remote teams supporting letter and report development utilizing SSRS & SSISResponsible for letter development for all CMS, Commercial, and State Medicaid RAC clientsResponsible for report development for all CMS, Commercial, and State Medicaid RAC clientsPrioritized development demands and ideasOversaw IT production support for letter process that mailed out over 100K provider letters annuallySuccessfully led a project to migrate print and mail function to external vendorManaged a project to send letter XML data to vendor via EDI for generation, print and mailManaged both Scrum and Kanban projects using Azure DevOpsWrote and executed basic T-SQL queries for testing and troubleshooting

Managed a team of 10 utilizing T-SQL, SSRS, and SSISGathered business requirements and created detailed process flowsImplemented over 10 State Medicaid RAC clients onto the ReSults platformResponsible for IT production support and operations for ReSults platformPerformed the role of Scrum Master for an Agile project team

Member of Agile development team utilizing Scrum methodologyConverted business requirements into technical spec documents for Program Integrity Enterprise applicationIdentified acceptance criteria, wrote test cases and performed QA testing of Program Integrity Enterprise applicationCreated letters and reports utilizing Crystal reports

Managed a team of 4 utilizing InformaticaAnalyzed data and created mapping documentsOversaw implementation and standardization of client provider dataImplemented over 50 clientsWrote and executed DB2 SQL queries for testing and troubleshooting

The lead on 10 Provider Self Audit projects for 5 state Medicaid clientsInvolved in the recovery of over $2 million of Medicaid overpaymentsDeveloped and ran 5 weekly QA reports to ensure the integrity of the Self Audit data

EDS - MetaVance (2003-2005)Lead developer for the Batch Membership Interface portion of the MetaVance Administration and Finance System healthcare product for 3 software releasesDeveloped technical solutions for many facets of the MetaVance Membershipsubsystem including Group, Division, Contract, and Member Maintenance, Benefit and Rate Packages, and automated Member CorrespondencePerformed Analysis, Design, Coding , and Testing functions of software development for a CMM Level 3 rated organizationFirst Health (2000-2003)Member of the Inform team which oversaw state reporting and invoicing for First Health and their clientsWeb Reporting Tool administrator for First Health - The Web reporting Tool allowed First Health clients to create and modify their own customized reports based on more than 250 data elements and up to 36 months of paid bill historyRewrote the reporting job and programs for the state of Texas to meet updated requirements of the stateAdded a new First Health client to be reported on which required modifications of over 30 programs and jobsEDS - Jackson National Life Insurance (1998-2000)Key member of Jackson National's conversion teamCreated many of the JCL jobs used in the conversion cycle to successfully convert over 2 million Life and Annuity policies from EDS’ Equity Plus system to the customer’s new Cyberlife systemPerformed Production and Model Office on call cycle support by monitoring cycles and resolving abends