Chris Martinez Email & Phone Number

Glendale, Az, Us

Glendale, Arizona, United States

Phoenix, Arizona, United States

It is a pleasure to lead hotel onboarding efforts (new clients) for Prosper Revenue Management. This includes the evolution and development of onboarding processes, design, and purpose of delivery (aim to help customers transition smoothly to ongoing revenue management experts). I am responsible for test & measuring communications priority and knowledge investments including available submarket projections, ad-hoc supplementary analysis along with a starting point strategic action plan aiming to align a hotel's mix of business with their value proposition. This includes a defined mix of business model by showing customers how Prosper will aim to shift their mix of business (healthy price differential plan) and find an optimal top-line revenue/profit impact for long-term prosperity. Following the identification of key strategies and RM system interaction along with expert application, this process is consistently delivering above presented monthly profit risk models.This has led to also leading the development of a consulting services model leveraging the knowledge of our onboarding process and provide owners, management companies, hotel teams crucial guidance for their current, steady-state, and profit potential sales and revenue management action plans. The complement to a hotel team's revenue performance review, RM system configuration/interaction, long-term success is measurable and the obsession with communicating key metrics is consistent. All that is required is trust for testing our plan to re-align a hotel's mix of business. Currently, hotels involved with our consulting services average +30% above historical/steady-state mix of business revenue results.

Phoenix, Arizona, United States

It is an honor to have worked for Hilton for nearly 24 years, working closely with very talented colleagues to deliver on Hilton's mission to be the most hospitable company in the world by creating heartfelt experiences for guests, meaningful opportunities for Team Members, high value for Owners, and a positive impact in our communities.Speaking of those meaningful opportunities for Team Members, I am very fortunate to have been able to work in Revenue Management for the majority of my Hilton career and contribute (along with amazing Global Leadership, Mentors and Colleagues) in bringing the discipline of Revenue Management from a fledgling position to an industry required expert. We accomplished this through constant innovation, testing/measuring, and achieving results in collaboration with our customers.1. I was able to consistently deliver wins through evolving key performance indicators aimed at driving RevPAR & RevPAR Index, though ardent analysis and collaboration with multiple Brands, Management Companies and Hotel partners.2. I achieved consistent success (driving results) by adapting towards a shared mission: Staying focused on living company values, being adaptable by pitching in for profitable team efforts, an insatiable appreciation for the power of collaboration and the ability to innovate (unpack tools/performance goals/concepts to build them back up to be stronger).3. It is exciting to contribute to a winning team! I am proud to deliver on opportunities to go the extra mile with colleagues, key partners and stakeholders. To take full responsibility for expectations and results while finding statistical victory year in and year out is rewarding.

Memphis, Tennessee, United States

Being promoted to lead the Revenue Management Team for the Embassy Suites Brand is a key highlight of my Revenue Management career. I am grateful for the opportunities to lead, learn and live through the execution of a carefully developed vision and Brand plan. This included establishing profitable relationships with multiple management companies and excelling in understanding how to leverage action plans across multiple location segments. I honestly had a blast working with various stakeholders to tackle each challenge required to improve revenue performance. To be part of an incredible Brand Team (Executive, Marketing, Brand Performance Support Leaders) and to work closely with talented Hotel Sales and Revenue Management Teams to achieve a historically prosperous RevPAR (revenue per available room) & RevPAR Index (market share) performance story is an experience that continues to guide me in my future endeavors.

Memphis, Tennessee, United States

Embassy Suites Brand Performance Support

Memphis, Tennessee, United States

Moving to from hotel Revenue Management to join the Hampton Brand Performance Support Team in Memphis, TN to begin their Revenue Management team is a challenge I passionately tackled. I found it exciting to have the opportunity to immediately 'hit-the-ground-running' on the development of Revenue Management objectives and complete audits to highlight opportunities across the Brand's entire hotel portfolio.

Phoenix, Arizona, United States

Embassy Suites Phoenix Airport at 44th Street

Responsible for six Embassy Suites across the state of Arizona.