Christopher Dunkwu Email & Phone Number

Dover, De, Us

Dover, De

Delaware, United States

• Manage business negotiations with customers.• Oversee business development, deal tracking, monitoring, closing, and other related activities as needed.• Coordinate with various teams to address affiliate needs in an accurate and timely manner.• Implement affiliate marketing activity including email campaigns, newsletters, blogs, etc to increase revenue targets.• Recommend process improvements to increase revenue targets.• Perform new customer acquisition through research, referrals, networking, cold calling, data feeds, and emails.• Set marketing and sales goals to achieve revenue growth.

United States

Directly interact with clients as necessary via phone, in-app messages, or email to understand and highlight relevant experience and skills for the resume. Create, upgrade, and optimize professional Resumes/CVs and Cover Letters for clients ranging from entry-level to C-suite executives. Rewrite, edit, and optimize client LinkedIn Profiles using relevant keywords and resume content to fine-tune and improve visibility. Deliver first-in-class career consultancy service, assuring clients achieve set career goals. Work with customers to overhaul their resume content, structure, and presentation, ensuring compatibility and a high score on applicant tracking systems (ATS). Creatively develop Personal Statements, Statements of Purpose, or application support letters for international students' undergraduate and graduate admission.• Earned a 4.8-star average rating based on 2000+ completed orders in 3 years of full-time and 3+ years of part-time resume writing.• Reached 95% of clients' interview success within 45-60 days of receiving professionally written documents.• Achieved a 97% client satisfaction rating by delivering top-notch documents while meeting tight deadlines.• Attained 99% positive admission consideration and recorded 100% scholarship awards for applications completed.

Kenilworth, England, United Kingdom

Dubai, United Arab Emirates

• Communicated with customers via phone, email, and chat to confirm their orders, took their complaints, and resolved the same as appropriate.• Provided knowledgeable answers to questions about a product, pricing, and availability.• Worked with the operations team to meet customer's needs and enter necessary data regarding sales on the application.• Maintained cordial relationship with customers ensuring customer satisfaction and promoting repeat business.• Created effective solutions for customer complaints in alignment with company policy.• Made phone calls to confirm customer online orders and responded to incoming calls for customer requests and complaints.• Provide high-quality customer service to clients and maintaining their satisfaction level, promoting return business.• Calm angry customers, listened to their complaints, forwarded their requests to appropriate channels, and follow up on the resolution, ensuring customer satisfaction.• Coordinated with multiple branches to provide effective solutions to customer complaints.• Created strategies to increase a branch's performance, resulting in a 70% reduction in late delivery.

Ibadan, Oyo State, Nigeria

Led multiple healthcare intervention programme, ensuring successful delivery of programs focusing on objectives such as:• Promoting appropriate HIV/AIDS-related behaviour change among the LGBT and other vulnerable populations through Social and Behavioural Change Communication (SBCC) related interventions;• Increasing knowledge of dual protection benefits as well as promote appropriate use of male, and female condoms and lubricants among target populations;• Promoting early treatment or strengthening the control of sexually transmitted infections to reduce the risk of HIV transmission.• Promoting access to Positive Health, Dignity and Prevention Interventions for PLHIV.

Ibadan, Oyo State, Nigeria

Master'S Of Science, Project Management, Distinction

Activities and Societies: Change Maker 1 Certificate Change Maker 2 Certificate

Masters Of Science, Industrial And Organizational Psychology

B.Sc, Psychology