Christopher D Walsh Email & Phone Number

Fort Lauderdale, Florida, Us

Parent company of Altadis USA, JR Cigars, and Casa de Montecristo After “spin-off” from Imperial Brands PLC the following critical IT needs were delivered:• Buildout of IT systems and operating platforms during TSA for “NewCo” (network / end-user IS)• Installation of NetSuite ERP and new 3PL distribution center for improved supply chain management• Upgraded E-commerce and Point-of-Sale (POS) solutions to enhance the customer experience and sales• Development of IT policies and security measures ensuring optimal use and protection of new technology• Established processes to ensure compliance with PCI-DSS and protect sensitive customer payment data• Implemented IT Risk management capabilities for statutory compliance with data privacy lawsThese digital transformation initiatives collectively positioned the “NewCo” for sustainable long-term success.

Fort Lauderdale, Florida, Us

Division of Imperial Brands, PLC and sold in October 2020 • Established e-commerce platform which supported sales growth of 30% and store growth from 7 to 20• Built Salesforce.com B2C/B2B solution for remote sales team and creation of multiple E-commerce sites• Upgraded network infrastructure to improve security and sustainability, ensuring CIA of the IS environment• Quickly transitioned company to COVID-ready remote operations, ensuring resiliency during pandemic• Ensured alignment of Information Systems with goals and objectives of the Tabacalera’s business strategy• Integrated Call Center with CRM and IVR technology, improving productivity and customer experience

Fort Lauderdale, Florida, Us

JR Cigars, Division of Imperial Brands, PLC • Developed PCI-DSS compliance capability ensuring information systems met industry standards • Transformed E-commerce, retail, ERP systems to enhance scalability, resiliency and customer experience• Led adoption of new POS platform for retail operation replacing AS400 systems with cloud native solutions• Foundational leader implementing MS Power BI to deliver business insights• Converted PBX telephony system to VoIP

Newark, New Jersey, Us

• Provided IT leadership for over 44 business units / locations while directing day-to-day operations

• Reengineered entire IT infrastructure and architecture, establishing a clear vision and strategy• Built consensus amongst stakeholders while improving productivity• Reduced telecom costs by over 40% significantly reducing chargeback costs from 20% to 2% of sales• Achievements were documented in press releases from IBM in 2003 and Intermec in 2007, highlighted my impact in driving cost savings and process improvements for the company

• Founded this company to advise and manage enterprise IT services for major International and US clients

Murray Hill, New Jersey, Us

• Managed domestic and international IT staffs for this $100 million division, including departmental budgets, staff development/recruiting, network engineering and strategic direction in 10 countries• Sponsored and delivered initiative to install ERP / MRP systems in Japan, Europe and Australia

Computer Programming

Computer Science

Information Technology