Christopher D Walsh Email & Phone Number

Fort Lauderdale, Florida, US

• Parent company of Altadis USA, JR Cigars, and Casa de Montecristo After “spin-off” from Imperial Brands PLC the following critical IT needs were delivered:
• Buildout of IT systems and operating platforms during TSA for “NewCo” (network / end-user IS)
• Installation of NetSuite ERP and new 3PL distribution center for improved supply chain management
• Upgraded E-commerce and Point-of-Sale (POS) solutions to enhance the customer experience and sales
• Development of IT policies and security measures ensuring optimal use and protection of new technology
• Established processes to ensure compliance with PCI-DSS and protect sensitive customer payment data

Fort Lauderdale, Florida, US

• Division of Imperial Brands, PLC and sold in October 2020
• Established e-commerce platform which supported sales growth of 30% and store growth from 7 to 20
• Built Salesforce.com B2C/B2B solution for remote sales team and creation of multiple E-commerce sites
• Upgraded network infrastructure to improve security and sustainability, ensuring CIA of the IS environment
• Quickly transitioned company to COVID-ready remote operations, ensuring resiliency during pandemic
• Ensured alignment of Information Systems with goals and objectives of the Tabacalera’s business strategy

Fort Lauderdale, Florida, US

• JR Cigars, Division of Imperial Brands, PLC
• Developed PCI-DSS compliance capability ensuring information systems met industry standards
• Transformed E-commerce, retail, ERP systems to enhance scalability, resiliency and customer experience
• Led adoption of new POS platform for retail operation replacing AS400 systems with cloud native solutions
• Foundational leader implementing MS Power BI to deliver business insights
• Converted PBX telephony system to VoIP

Newark, New Jersey, US

• Provided IT leadership for over 44 business units / locations while directing day-to-day operations

• Reengineered entire IT infrastructure and architecture, establishing a clear vision and strategy
• Built consensus amongst stakeholders while improving productivity
• Reduced telecom costs by over 40% significantly reducing chargeback costs from 20% to 2% of sales
• Achievements were documented in press releases from IBM in 2003 and Intermec in 2007, highlighted my impact in driving cost savings and process improvements for the company

• Founded this company to advise and manage enterprise IT services for major International and US clients

Murray Hill, New Jersey, US

• Managed domestic and international IT staffs for this $100 million division, including departmental budgets, staff development/recruiting, network engineering and strategic direction in 10 countries
• Sponsored and delivered initiative to install ERP / MRP systems in Japan, Europe and Australia

Computer Programming

Computer Science

Information Technology