Christopher Fahey Email & Phone Number

New York, Ny, Us

Roseland, New Jersey, Us

I led the design of ADP's new enterprise-wide design system; drove global adoption, alignment, and implementation in every ADP BU and product group; provided UX design guidelines and direction for 300+ UX practitioners and front-end developers, for tens of millions of end users on mobile and desktop platforms.

Roseland, New Jersey, Us

Led 30+ UX designers and design managers for Lifion, ADP’s next-gen moonshot business unit created to accelerate technology and product design innovation, to revolutionize HR and to help millions of employees feel happy and fulfilled at their jobs. I joined this "internal startup” early, as part of the executive leadership team, and built a world-class UX practice, for both a global enterprise HR product suite and for a powerful no-code development platform. • Hired and led a 30+ person product design team of designers, design managers, operations, and researchers, in US and India. Built a robust, collaborative, and influential UX design culture. • Created strategic plans with product and engineering leadership in an agile product development process, for web and mobile app surfaces.• Helped define product and feature roadmaps in diverse domains including Payroll, HR, Time, Benefits, and Talent Management. • Created new Ecosystem UX/product domain for search, navigation, and messaging.• Created design and development tools and patterns for new AI-driven chatbot platform. • Led creation and successful rollout of Lifion's design system.• Led a parallel design team defining the UX for a massive advanced, no-code app development environment, with which all of Lifion's products were built• Promoted new functions of design operations and UX research

New York, Ny, Us

Spring, launched in 2014, redefined mobile ecommerce, connecting consumers with fashion & lifestyle brands through elegant, engaging design and customer experience. As a member of Spring's exec leadership team, and leader of Spring's design team, I rapidly grew the product design staff of visual, interaction and communications designers; defined nimble and fast — but creative and highly collaborative — product design processes; led design team recruiting and career development; built research and user testing as core design competencies; worked closely with founders and product managers to define and prioritize quarterly goals.Launched new design-driven features relentlessly, including: search, browse/refine tools, merchandizing and storytelling tools, new editorial content and feed concepts, as well as Spring’s first shopping cart. Constantly improved and iterated core features like product and brand pages. Helped manage a range of “north star” design-driven product initiatives for content & social features. Led the design of Spring's responsive ecommerce web site, fundamentally increasing Spring's revenue footprint.

New York, Us

Big Spaceship is a pioneering digital agency in DUMBO, Brooklyn, and has consistently been among the most creative and innovative teams in the business. As a member of Big Spaceship's core leadership team, I helped define and implement overall company strategy across all disciplines and clients. And as a discipline leader, I led Big Spaceship's Product Strategy and User Experience design teams, defining and evangelizing the UX discipline and service offering, significantly expanding our bizdev/sales capabilities as a strategic product design partner for clients, and overseeing product innovation across both client work and internal agency projects. I was the internal leader on key product- and platform-based engagements, providing strategic leadership to the team and acting as an executive partner to clients.Selected clients: Google, DIRECTV, Ken Burns, BMW, Teleflora, West Elm, and The Guggenheim Museum.

New York, Ny, Us

ZocDoc helps patients find great doctors and book appointments instantly, complete their medical forms online, make follow-up appointments, and manage their ongoing health care. I led ZocDoc's patient-facing and mobile UX teams, developing new products, optimizing existing conversion funnels, building and growing a successful multidisciplinary design team, and defining new design and user research processes in a dynamic, highly data-driven “lean startup” design and development environment.

New York, Ny, Us

(Behavior acquired by Orion Innovation) I was a founding partner of Behavior, an award-winning interaction design and development consultancy, where I was a managing partner, project leader and strategist, and UX practice lead. As a company cofounder and partner, I took part in all operational and corporate leadership decisions for our 30-person team, including budgeting, marketing, staffing, sales and business development, infrastructure, and long-term company strategy.I was responsible for ensuring overall quality and consistency among all Behavior interaction designers and information architects, setting the overall vision for Behavior’s UX service offering. I worked closely with client and internal strategic, creative, and tech groups, defining each project's strategy and features in the context of client business goals and target audience. I was responsible for the design of each project’s interactivity and functionality, but also led the design and technical development of many projects, ensuring that the user has a flawless experience.Selected clients: Cablevision, The Gilt Groupe, The Cooper Union, HBO, CNN, BusinessWeek, The National Geographic Channel, Allscripts, Pfizer, UNICEF, Thomson Reuters, the Smithsonian Institution, The New York Times, McGraw-Hill, XM Sirius Satellite Radio, and The Onion.

New York, Ny, Us

• Stack Exchange Stackup Talks (2015)• DELVE:PRODUCT NYC (2015)• Possible/GRAPE Digital Marketing Conference, Moscow (2014)• 4A's CreateTech (2014)• RE:DESIGN/UX (2014)• VCU Brandcenter Executive Education (2013)• Vegas Tech Fund Product Session (2013)• Union Square Ventures Product Sessions (2012)• UX Lisbon (2011)• SXSW Interactive (2007, 2010, 2011)• The Web and Beyond, Amsterdam (2010)• Web Visions Seattle (2010)• IXDA Interaction ‘10 (2010)• O’Reilly Web 2.0 Expo New York (2008, 2009)• ASIS&T IA Summit (2003, 2007, 2008, 2009)• Society for Technical Communications Summit (2009)• An Event Apart Boston (2008)• EuroIA Summit (2008)• OMMA Publish (2008)• IxDA New York (2007) and Washington, DC (2009)

New York, Ny, Us

Brooklyn, New York, Us

Us

After starting as a Game Designer and Project Manager, I helped create and define the Information Architecture discipline, both as a practice lead on projects and as a senior member of the User Experience Design department, eventually heading the IA discipline in New York.

Created CD-ROM and web-based game and puzzle designs, built proposals and presentations for new projects, and planning the production of new games.

Design and production of several CD-ROM games, including game design, art direction, production scheduling and management, client relations, and script/copy writing.

Bachelor Of Fine Arts (Bfa)

Education record