Christopher Fjeld Email & Phone Number

Banner Elk, North Carolina, United States

• Restructured Local Area Network to reduce latency through Meridian point of sale system.• Created groundwork for more efficient inter-business relations, via creation of new documents through the Microsoft Office suite to create more fluid communication between departments.• Organized business’ Microsoft OneDrive to increase communication with out of state owners.• Ensure internal controls are in place, to include data security, customer information privacy, and cash management.• Lead day-to-day operations, ensuring team members are motivated and providing a positive experience.• Train and mentor new employees to increase general knowledge and industry motivation.• Provide a dynamic experience for customers, ensuring that their needs and wants are understood and met on an individual level. • Maintain daily relations with POS vendor, MeridianStar, to ensure proper communication between tasting room servers and vendor financial services.

Charlotte, North Carolina Area

Consulted industry professionals, implementing new software to streamline communication within their production, accounting, and sales departments.● Led training to familiarize all employees on software functionality to complete their individual tasks.● Analyzed past production for client breweries needs in order to maximize future equipment, network, and sales results.● Established and reinforced ERP systems, providing an end-to-end resource reducing time spent on manual inputs through spreadsheets and intra-department communication.● Maintained logs of all work via establishment of industry specific cloud software, to increase communication within the organization.● Adapted quickly, and well to new environments, a strong desire to continue learning and to help cross train others with knowledge they may not know.● Brewed batches to increase efficiency from a starting 68%, to a current 84%.● Diffused negative interactions with both customers and employees resulting in a more positive work environment, as well as increasing customer satisfaction.● Coordinated all inventory and production specific contracts into a single database to increase organization and recall efficiency.● Communicated regularly with all vendors to maintain personal and professional relationships.

Banner Elk, Nc

● Created Excel spreadsheets to maintain accountability of over 1.2 million dollars’ worth of equipment.● Delegated responsibilities in order to maximize time and personnel efficiency.● Led, developed, and mentored over 28 employees to 100% familiarity in their fields of employment.● Motivated others to increase their physical potential, and to strive to learn more about individual responsibilities in relation to team management.● Developed client relations overseas on an advise-and-assist mission, implementing new LAN frameworks and familiarizing client employees with the inner workings.● Created custom Microsoft Templates for clients, based on departmental needs.● Developed and maintained long distance radio communications utilizing Harris equipment and handmade transmitters

Master Of Business Administration - Mba, Cybersecurity

Bachelor Of Science In Business Administration, Computer Information Systems, 3.65

Diploma