Chris French Email & Phone Number

Our dedicated consulting agency specializes in helping companies improve their performance by managing multiple projects and resolving operational issues. With extensive experience across various functions and industries, our goal is to increase your productivity and profitability.✔️ Dedicated to building a team of highly skilled, industry-experienced consultants, each with a proven track record of delivering exceptional results. This relentless pursuit of excellence has greatly contributed to our company's reputation for exceptional client satisfaction and tangible results.✔️ One of my most significant achievements as a Principal has been providing expert counsel and support to the Canadian Government's Competition Bureau on retail pricing issues. This unique opportunity allowed me to contribute to the development of fair and competitive pricing practices within the retail sector.✔️ Led two companies through the acquisition, implementation, and integration of Enterprise Resource Planning (ERP) systems is another example of my ability to streamline operations and enhance business efficiency. ✔️ Supported a manufacturing company in implementing an offshore purchasing strategy, resulting in a 15-basis points improvement in gross margin and increased profitability. ✔️ Developed and executed a new supply chain program for a retailer, driving significant improvements in gross margin and EBITDA. Additionally, I directed a company's successful turnaround program, transforming the organization from a loss-making entity to a significantly profitable business, with a turnaround in excess of $15 million. ✔️ In the midst of transformation or transition projects, I have created sales and operational roadmaps for three companies, guiding them through the change process and ensuring their long-term success.

Manufactured quality corrugated sheet stock for over 30 years with modern state-of-the-art equipment, responsive customer service, and high-quality corrugated sheets.✔️ Reduced the environmental impact by implementing sustainable packaging materials and processes, which not only improved our ecological footprint but also enhanced our reputation within the industry.✔️ In pursuit of operational excellence, I conducted a comprehensive operations audit, designed a robust restructuring plan, and collaborated with vendors and external consultants to optimize process controls. ✔️ One of my most significant accomplishments during this period was the remarkable increase in throughput by 80%, from 6.3 million ft2/day to 11.5 million ft2/day. This achievement effectively boosted daily revenue by $200K and significantly improved overall operational efficiency, showcasing my relentless dedication to driving growth and profitability.✔️ Implemented process improvements that led to a 60% reduction in scrap. These changes resulted in daily cost savings of $200K and established an environmental production process. ✔️ Strengthened product quality control measures and streamlined the customer experience. This strategic focus resulted in a 55% reduction in quality issues, a 60% decrease in product returns, and a significant increase in customer satisfaction.✔️ My tenure as Vice-President was characterized by my dedication to corporate social responsibility, operational efficiency, and customer satisfaction. Through foresight, diligence, and continuous improvement, I transformed the organization into an industry leader, prioritizing sustainability, profitability, and customer excellence.

Supplies food to daycare centers and senior facilities with facilities across Canada, in Toronto, Montreal and Vancouver and is a leader in the industry.🚩 Created a positive and innovative work environment across our Concord, Montreal, and Vancouver locations. I believed in the power of employee engagement, fostering a culture of teamwork and continuous improvement that increased employee retention and productivity.🚩 Spearheaded the development of a strategic business plan that propelled the company to new heights. With a clear vision and a relentless drive. Achieved a remarkable 35% increase in annual revenue, growing from $24 million to $31 million within a year.🚩 My commitment to financial growth extended beyond revenue, as I focused on enhancing the company's EBITDA by 35%. I accomplished this by skillfully balancing cost reduction initiatives and revenue growth strategies, which increased EBITDA from $3.1 million to $4.1 million.🚩 Implemented a cutting-edge warehouse management system. This innovative system allowed us to enhance inventory control, order fulfillment, and overall distribution operations, setting new standards for efficiency within the company.🚩 Integrated the new Enterprise Resource Planning (ERP) system. This strategic move streamlined our business processes and significantly enhanced overall operational efficiency, further solidifying my ability to drive change through technology and strategic planning.🚩 My operations management and strategic planning expertise has consistently enabled me to deliver successful outcomes by fostering a positive work environment, boosting efficiency, and driving revenue and operational growth across the organization.

Distributed through National Retail & Independent Dealers in North America, it is widely recognized for its innovative mattresses and sleep sets.🚩 Optimized processes and drive profitability across our locations in Concord, Trois-Rivières, Winnipeg, and Calgary. My strategic initiatives focused on enhancing the company's financial performance, streamlining operations, and expanding our market presence.🚩 Transformed the gross margin by 700 basis points, creating a $2.4 million positive financial impact. This transformation was achieved by combining my expertise in strategic planning with my ability to optimize processes, thus unlocking new levels of efficiency within the organization.🚩 Implement strategic sourcing and streamlined procurement processes, significantly reducing material costs by 1100 basis points and generating $4.4 million in savings. Furthermore, I achieved a 300-basis points reduction in freight expenses, yielding a $1.5 million impact. 🚩 Optimized the organizational structure and resource allocation and decreased General and Administrative (G&A) expenses by $400K, showcasing my ability to identify areas for improvement and drive change effectively.🚩 As a passionate advocate for innovation and product development, I continuously enhanced the company's offerings and stayed ahead of industry trends. My visionary approach led to the seamless acquisition of Natura, a premium mattress manufacturer, driving a $10 million annual increase in revenue and expanding our product portfolio.🚩 Spearheaded the establishment of a permanent Las Vegas showroom, which doubled revenue within one year and secured a strong presence in multiple US retailers. Expanded revenue channels by targeting big box stores, including Sleep Country, The Bay, Canadian Tire, Sears, and other major retailers to strengthen the company's market position further.

Canadian Apartment Properties REIT has grown from owning 2,900 apartment suites in Ontario to 64,200 suites and townhomes, with an investment property portfolio of $16.6 billion as of June 2024.☑️ Cultivated a culture of innovation and continuous improvement within the IT department, resulting in the development of advanced tools and technologies that streamlined business processes and decision-making.☑️ Implemented a decentralized model, provided access to essential metrics across 185 sites and contributed to a revenue increase of $5 million by deploying a national wide area network (WAN).☑️ Developed and executed a novel revenue management process. Generated an additional $3 million in cash flow through centralized rates and incentives management.☑️ Led the implementation of IBM Cognos, a robust business intelligence (BI) tool that elevated data-driven decision-making and improved overall organizational performance.☑️ Optimized accounts payable (A/P) processes, contributing an additional $1.2 million to cash flow through streamlined payment management and enhanced financial controls.☑️ Successfully delivered key projects, demonstrating my adaptability, effective communication skills, and ability to secure resources and maintain budgetary compliance.

Manufacturer and supplier of home textile products; operated 16 manufacturing and distribution facilities in the U.S. and Canada.☑️ Spearheaded the creation and execution of a strategic third-party warehousing plan, refining sourcing strategies, and effectively decreasing inventory by $4 million at Pillowtex Canada Inc.☑️ Through my adept restructuring of revenue processes for both new and existing channels, I significantly contributed to a remarkable revenue growth of 225% within 3.5 years, escalating from US$24 million to US$78 million.☑️ By capitalizing on sales revenue growth, optimizing manufacturing and purchasing processes, and efficiently streamlining the workforce, I achieved first-time profitability in Canada in seven years, resulting in an 18% reduction in labor costs.☑️ Transformed the financial performance by enhancing the EBITDA ratio to 9.8% in 2003, up from a negative 8% in previous years, ultimately generating $7 million in EBITDA through my financial acumen and strategic leadership.☑️ Collaborated with relevant internal stakeholders to define project scope and objectives, ensuring technical feasibility, and efficiently delegated tasks in a fast-paced, ever-changing environment.☑️ Overall, my expertise in operations management and strategic planning has consistently driven successful outcomes by reducing costs, increasing efficiency, and significantly improving financial performance.

☑️ Oversaw purchasing, logistics, and distribution functions while reporting directly to the CEO. As a key member of the Officer Team, I actively contributed to strategic business planning, acquisitions, and the implementation of crucial initiatives.☑️ Managed 11 plants across Canada and the United States; three were unionized. Integrated two newly acquired plants and implemented Balanced Scorecards and Customer Satisfaction Indices for all units, streamlining performance measurement and fostering a customer-centric approach.☑️ Some of my most notable achievements include:📌 Reducing controllable expenses across all plants by 12.5% and material costs by 11% through the implementation of "scorecard" management and various cost control measures.📌 Establishing preferred supplier arrangements that led to a 12% reduction in freight costs.📌 Decreasing direct labor costs by 11% through daily analysis of product usage.📌 Enhancing material handling procedures, resulting in a 10% reduction in indirect labor headcount.