Chris Gagnon Email & Phone Number

Knightdale, North Carolina, Us

Founded in 1998, Tangible Security delivers cybersecurity services and solutions to protect our clients’ sensitive data, infrastructure, and competitive advantage. We have created and implemented innovative methodologies, processes, and technologies to ensure security at every stage of information processing, transmission, storage, and accessibility. Tangible has served our nation’s most security-conscious government organizations with military-grade requirements as well as corporate clients demanding more agile and affordable results.

Seattle, Washington, Us

Led North America Sales team focused on selling security testing, advisory, SDLC, Red and Purple Team and Training services. Planned and executed North America sales and customer segmentation strategy to refocus sales and improve the customer experience. My team achieved 110% of target while increasing average deal size by 23% in 2022. Grew revenue 41% in 2021 achieving 116% of team target while 75% of the team exceeding quota. My team's efforts helped lead to record sales and growth two years in a row.

Knightdale, North Carolina, Us

Promoted to grow revenue, improve profitability, improve the customer experience, and expand services capabilities. Responsible for sales, marketing, and product development for the commercial business. Developed and launched new services and partnerships for managed security, secure product development and testing, secure development SaaS training, DLP SaaS, and incident response and forensics.

Knightdale, North Carolina, Us

Developed commercial sales strategy and plan for 5-person sales team focused on enterprise customers in key verticals. Sold cybersecurity services and SaaS solutions to help customers mature security programs and reduce risk. Achieved 141% of personal sales target by selling $3.9M while managing the sales team. Revamped compensation plan, performance management, and CRM forecasting process to drive desired results. Developed partner program, created onboard training program, upgraded sales intelligence solution, and updated proposal development content to reduce sales cycle, increase win rates and grow revenue.

Knightdale, North Carolina, Us

Sold cybersecurity services and SaaS solutions enterprise and mid-markets segments as sales hunter and team lead. Led the team in 2017 by growing revenue 59% to $3.6M and achieving 145% of the sales target. Led the team in 2016 by selling $2.3M and achieving 114% of the sales target. Built solution development, pricing, and pipeline management processes to improve efficiencies and drive revenue.

Monroe, Louisiana , Us

Managed business development activities by directing a global ecosystem to grow revenue and increase profitability in four of Level 3’s highest-profile named accounts through a balance of strategic and tactical thought leadership. Responsible for the development of global account plans and accountable for the strategy, coordination and execution of them. Drove account management activities including solution development, configuration management, service delivery, service management and revenue recognition.

Monroe, Louisiana , Us

Helped large enterprise customers solve complex business challenges using managed network and infrastructure solutions that fit their needs. These solutions included managed services, security, data, Internet, voice, and other cloud enabling capabilities. Managed a dispersed engineering and sales support team towards solution development, service delivery and customer satisfaction goals for Fortune 1000 and larger accounts.

Basking Ridge, Nj, Us

Managed Fortune 100 account to achieve assigned sales quota. Directed account team activities for sales, technical, and service support to attain sales goals while ensuring customer satisfaction with Verizon solutions. Developed creative and customized solutions by leveraging Verizon and business partner capabilities. Built strategic account plans based on industry trending and customer analysis. Prepared sales forecasts, and recommendations to enhance account growth and revenue potential. Managed key contract and service level agreement negotiations.

Basking Ridge, Nj, Us

Generated revenue growth in strategic products within assigned Fortune 100 accounts by developing solutions to help customers meet key business strategies. Specialized in solution selling for managed network services, MPLS, IP VPNs, Internet, ATM, Frame Relay, and remote access solutions. Managed funnel by developing strategic relationships and positioning key resources to close sales.

Basking Ridge, Nj, Us

Provided sales engineering support by developing, designing and pricing Internet, data and voice solutions to meet customer business and IT strategies. Built key relationships by acting as the customer's technical conscience. Provided technical design, service descriptions and pricing for all proposals including RFP responses. Reviewed contracts for technical content and pricing accuracy.

Arlington, Virginia, Us

Worked in a variety of leadership and management positions up to the rank of Captain in the United States and the Republic of Korea. Responsible for all actions of assigned personnel including mission accomplishment, training, professional development, and mental and physical well-being.

Mba, International Business And Information Technology

Bs, Electrical Engineering