Chris Gandy Email & Phone Number

Remote

As the developer and manager of Cat Digital Aftermarket Connectivity Training and Communications, I ensured that my client received the best possible training strategies to support Caterpillar dealers in achieving their Connectivity goals. By providing timely, relevant, and clear training, we were able to fill knowledge gaps for the client and support Caterpillar Dealers and Connectivity Field teams in expanding the telematics-connected asset population. I worked with managers and SMEs within Cat Digital Connectivity to develop our current communications model. Through this process, we produce and distribute aligned communications to facilitate accurate and positive change in line with the Cat Digital Connectivity mission. With my experience and dedication, I developed and led the Connectivity Training Strategy Project, which included creating the Connectivity Training Hub on CatDealer.com, Product Link overview videos for Locator, Basic, Pro, and Elite devices, as well as 7 Product Link installation videos, three troubleshooting training slide decks, and two troubleshooting videos, currently in production.My expertise lies in assessing the digital product knowledge of dealers, customers, and users. I actively identify their learning needs and define instructional goals, performance objectives, and topics while determining the appropriate delivery platform. I implement adjustments to training based on audience feedback and define key learning objectives for training sessions. I lead and monitor training solution development in all phases of the training life cycle and analyze successful examples of training solutions development.

Washington, District Of Columbia

As an experienced consultant, I have an established record of directing the development of strategies, improving business processes, ensuring compliance, rebranding, and implementing market growth plans for numerous high-tech, security, and defense clients. My expertise in change management and process development has streamlined operations, enhanced workflows, and produced increased efficiency and profitability.I possess the ability to build effective workgroups that drive innovation and results through talent acquisition and team building. My recommendations for improvements in operations, cost avoidance, and technical solutions are based on industry knowledge and innovation and have consistently delivered results for my clients.Notable achievements include creating enterprise design and intelligence methodologies that align core business, revenue, and growth goals through performance improvement and focused operating budgets. I have also consulted with industry leaders on large government contract initiatives and increased client market penetration by identifying and filling talent and capacity gaps through recruiting key individuals and negotiating new business partners.I have an impressive list of top-tier clients, including Bain & Co. (Atlanta), Patriot Group International, and Caterpillar, among others. Currently, I am supporting Caterpillar - CAT Digital as a Connectivity Training Strategy & Communications Consultant.

Washington D.C. Metro Area

As a Training Delivery Program Manager, I have had the privilege of successfully planning, equipping, and executing Anti-Terror Assistance (ATA) program courses for various high-profile organizations such as the United States Department of State (USDOS) SPEAR, Department of Defense (DOD), and Federal Bureau of Investigation (FBI). In my capacity, I have held a range of responsibilities, requiring me to work with diverse teams such as Country Managers, logistics teams, technology experts, subject matter experts, and vendors. I use my knowledge and experience to deliver courses using Project Management Professional (PMP) methodologies, stakeholder involvement, clear communication, and a strong professional network.One of my key responsibilities is producing detailed reports and archive records of all training activities, which are used for congressional oversight. I also guide teams on budget, timelines, and actionable intelligence while traveling internationally to provide performance assessments to ensure vendor and delivery team performance. My responsibilities include directing all aspects of anti-terror training delivery worldwide. This includes managing vendor relationships, setting benchmarks, scheduling, managing the supply chain, ensuring quality control, and strictly adhering to timelines. I create risk management strategies and contingency plans, track program benchmarks and compliance, and solve complex problems to produce positive results with limited resources. As a team, we strive to provide a safe and secure environment for all those who participate in the ATA program. We are committed to achieving this goal every day, using a combination of expertise, professionalism, and teamwork.

Summit Point, Wv

During my tenure as an Operations Unit Chief and Project Lead, I was entrusted with the responsibility of overseeing the development, launch, and integration of the US DPS Interim Training Facility - Training Operations Center's Training Operations Unit. This was a complex and challenging project that required my comprehensive management skills to tackle. As part of my role, I had to ensure that the project followed strict safety protocols, organizational development was carried out according to plan, resources were managed efficiently, and strategic planning was implemented to achieve the project goals.With my extensive experience in management, I was able to develop a management strategy that encompassed all aspects of training execution. I ensured that the project remained on track by managing the timeline, budget, and resources effectively. I also led a team of experts who were responsible for developing the training curriculum, designing and outfitting the training facilities, and managing the overall logistics of the project.Besides my management duties, I also had the opportunity to work as an Adjunct Instructor for several esteemed training institutions, including HTTC, FACT, and BGPSO. As a FLETA-certified instructor, I was able to bring a wealth of knowledge and expertise to my teaching role, which enabled me to provide high-quality instruction to a diverse range of students. My teaching experience allowed me to gain insight into the needs of students and their learning styles, which helped me design and implement effective training programs.Overall, my contribution to the project was instrumental in ensuring the success of the ITF Training Operations Center's Training Operations Unit. I take pride in the fact that my efforts helped create a safe, efficient, and effective training environment that met the needs of the US DPS and its personnel.

Mclean, Va

As a professional with years of experience in leading high-performing teams in high-pressure environments, I had the privilege to work in the Middle East, where I provided highly specialized training and risk management for diplomatic protective security operations. This role required me to develop and implement complex logistics and execution strategies for high-risk security operations, particularly for US officials visiting Israel and Palestine.During my time in this position, I was able to achieve several noteworthy accomplishments. For instance, I liaised with foreign governments and leaders of international dignitary protection teams to ensure the smooth functioning of the security operations. Additionally, I managed teams of 10-40 personnel for mission planning, training, execution, and conflict resolution, ensuring that all stakeholders were well-informed and that the operations ran smoothly.Furthermore, I served as the subject matter expert (SME) to the US Secret Service for the 2013 POTUS visit, where I provided insightful guidance and support to the team. Overall, my time in this position was highly rewarding, and I was able to achieve several significant milestones that have helped me grow both professionally and personally.

Jerusalem, Israel

Constellis is a globally recognized organization that provides comprehensive risk management, humanitarian, social intelligence, training, and operational support services to clients from both government and commercial sectors. By combining the experience and expertise of ACADEMI, Triple Canopy, Olive Group, Centerra, OMNIPLEX, TDI, AMK9, Edinburgh International, Strategic Social and all its affiliates, Constellis has established itself as a reliable partner for clients across the world.As a part of the Department of State World Wide Personal Protective Service (WPPS) in Jerusalem, I worked for a leading provider of integrated security, mission support, and risk management services to corporate, government, and non-profit clients worldwide. My role involved managing and planning protective security detail shifts for United States diplomats traveling in and out of the West Bank and Gaza. To ensure the safety of the diplomats, I provided continuous supervision and oversight for one to four close protection teams, consisting of six individuals each. I also provided advanced and ongoing training in high-stress shooting and driving techniques.In addition to my responsibilities with the WPPS, I served as the Security Detail lead for the United State Security Coordinator to Israel/Palestine (LTG. Keith Dayton). The office of U.S. Security Coordinator (USSC) for Israel and the Palestinian Authority was established to help reform, train, and equip P.A. security forces. I planned and executed security operations for high-ranking officials such as the U.S. Secretary of State, Secretary of Defense, National Security Agency Director, Central Intelligence Agency (CIA) Director, Supreme Allied Commander Europe, and others.Lastly, I was named a Department of State World Wide Protective Services Instructor, which gave me the opportunity to train and equip other individuals with the skills necessary to provide comprehensive protection services worldwide.

Madison, Ga

As the Printing and Packaging Department Manager at Denon Digital LLC., which was a subsidiary of Sony Music, my responsibilities were to oversee the production of Music, Video, and Gaming CDs for international distribution. I was in charge of all aspects of production, including quality control, scheduling, compliance, packaging, and distribution, which involved managing and training a team of 70+ staff members in multiple units.During my tenure, I achieved significant accomplishments, which include:• Ensuring the safety, quality, and production benchmarks were met by monitoring key performance indicators (KPIs) and reporting metrics.• As a Six Sigma project leader, I led the efforts to reduce defects and production costs while refining operations and improving quality.• By leading training and hiring high-performing teams, I built a positive team performance culture that helped boost productivity and efficiency.I am proud of my contributions and achievements while working at Denon Digital LLC. and grateful for the opportunity to have served as the Printing and Packaging Department Manager.

Social Circle, Ga

As a crucial production leader and decision-maker at one of the most innovative and competitive manufacturing plants in the southern United States, I was responsible for overseeing and driving numerous cross-departmental task forces and work groups to improve various aspects of the plant's operations. My primary focus areas included process improvement, safety, security, and motivation, which I actively worked on with dedicated teams such as the Plant Safety Team, Corporate Quality Council, Equipment Modification Team, Plant Color Team, and HR Hiring/Recruitment team.Throughout my tenure as a production leader, I was able to achieve numerous noteworthy accomplishments that highlighted my expertise and skillset. For instance, I successfully led cross-functional manufacturing and production task forces to improve processes, safety, security, and employee motivation. In recognition of my exceptional performance, I was nominated as the Six Sigma project leader for screening and education while serving on numerous teams. This was just one of the many instances where I showcased my ability to drive change and make a significant impact on the plant's overall success.

A Co. 3Rd Of The 75Th Ranger Regiment / Ft Benning Ga.

The 75th Ranger Regiment is widely regarded as one of the most highly skilled, versatile, and lethal Special Operations Forces in the world. It is a force that is capable of conducting missions ranging from forcible entry operations to Special Operations raids across a wide spectrum of combat scenarios.During my time serving in the U.S. Army Rangers (3/75), I was fortunate enough to serve as a Sniper Team Leader and Interim Section Leader. In this role, I provided decisive leadership and guidance on sniper team mission assignments and optimum engagement tactics. I was responsible for coordinating with the unit commander and skillfully handling briefing and debriefing of unit commander and team leaders.Furthermore, I was accountable for the day-to-day supervision and training of sniper teams, working alongside Tier 1 Special Operations units, conducting continuous operations in the world's most austere and prohibitive environments.As a U.S. Army Special Operations sniper, I quickly advanced to the position of Sniper Team Leader and then Interim Sniper Section Leader, thanks to my exceptional skills and abilities. I was recognized for my invaluable contribution in the development and implantation of new training Mobile Training Teams (MTT) and operational protocols. These protocols proved to be highly effective and were widely adopted.

Bachelor Of Science (Bs), Business - Project Management

Education record

U.S. Army Ranger School U.S. Army Sniper School