Christopher Garnett Email & Phone Number

Meridian, Id, Us

Idaho, United States

leveraging my leadership abilities to lead various operations, including business leadership, client engagement, and administrative/transaction processing. Identifying and implementing continuous process improvement initiatives for optimizing the quality and efficiency within real estate activities according to best-in-class industry standards. Carrying out various HR tasks to improve the recruitment pipeline by sourcing, discovering, onboarding, and coaching highly qualified candidates to meet organization goals.I am meeting client requirements in the real estate services by fostering productive relations, providing related advice, recommending properties as per their needs, facilitating in negotiating and settling sales/purchasing agreements to secure optimal bottom line, and delivering outstanding individualized recommendations/solutions about the properties. I am assisting custom home staging/showings to influence buyer perception and gain buy-in for the purchase of properties. My primary focus still lies with the growth and development of my referral company.★ Recognized for successfully providing incisive leadership to a dynamic 3-person team, comprising performance oversight, professional development, and delegation of workflows to accomplish targeted objectives on time.★ Played the leading role in securing over 300% growth within the sales database while elevating customer conversion rates above 10% within just 6-months.★ Performed beyond routine to conceptualize, design, and introduce attractive on-brand realtor social media and marketing campaigns with a major focus on driving meaningful engagement and sustainable growth.★ Generated and increased conversions, retention, and business results by planning and developing internal sales, marketing, and contract workflows that significantly outperform industry-standard solutions.

Portland, Or

In these roles, I have delivered exceptional end-to-end product lifecycles facilitation within the Engineering Design and ESAM space to surpass desired outcomes. Executed scorecard metrics to track the performance across five business/engineering units while integrating the metrics from internal systems on a monthly/annual basis that enhanced accurate and efficient reporting on department progress within key areas.I have streamlined the delivery of the end-to-end project delivery by planning and prioritization internal workflows. Provided accurate key business intelligence across business-critical metrics to meet challenging deliverables impacting VP, Director, and management scorecards. I have acted as a trusted advisor to VP, Directors, and senior management with a responsibility to collect and analyze requirements for delivering complex ad hoc reports and key insights.★ Strategically arranged software, hardware, and project processes for more than 100 staff members whilst creating a system from scratch to locate and track equipment/software before converting the project tracking process to SharePoint.★ Mentored 98 employees, including 1 VP, 2 Directors, 5 engineering managers, and 91 engineers, principal engineers, project managers, and project controls specialists. As well as creating and conducting trainings relevant to employee growth and management★ Appraised by executives for saving $100K+ in non-project-related business support by modernizing internal equipment, securing cheaper warranty/maintenance rates, designing a custom storage solution, and renegotiating existing contracts.★ Applied a data-driven approach to project timeline management and financial tracking for $5.25M national engineering GIC projects; translated raw information into key insights to support informed decision-making★ Led a team of engineers to identify and introduce a major program of improvement (new cloud-based digital solutions) for boosting departmental productivity.

Beaverton/Wilsonville, Or

As a Customer Services Team Manager, I have demonstrated superior performance for consistently exceeding challenging productivity and customer service goals while embedding customer feedback at the core of service delivery. Known for evaluating staff performance and providing constructive feedback and support for improving their knowledge and capabilities according to required SLA standards. I have managed all aspects of HR operations, including recruitment, disciplinary procedures, and terminations along with completing all pertinent documentation and records to reflect best practices.★ Achieved and maintained impeccable standards of service delivery through high-quality management of 25 to 30 person teams while aligning all operations with robust IT security and customer service standards.★ Carried out duties as a focal point of escalation for more than 100 staff members with a focus on translating complex issues into effective solutions and de-escalating customer complaints to obtain positive outcomes.★ Recognized for successfully elevating the team to the status of #1 customer support team for each consecutive year of employment through strictly following set plans.

Bachelor Of Science - Bs, Business Administration And Management, General

Associate'S Degree, Business Administration And Management, General