Chris Boyle Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

• Led the development of a comprehensive AWS-based Enterprise Vessel Management platform, seamlessly integrating onshore and on-ship systems. Managed the entire product lifecycle, from initial prototype to version 1.0, delivering a modular, scalable solution tailored to the unique demands of the marine industry.• Key responsibilities included crafting detailed product documentation—from high-level epics to granular user stories—and leading an Agile development team to ensure timely delivery and feature alignment.• Worked closely with clients over 27 months to ensure the platform met functional requirements and provided seamless integration across maritime operations.Platform Highlights:The platform featured a suite of modules, designed to optimize operations stakeholders:• Customer Manager & Onboarding: Simplified client integration workflows.• Company & User Management: Centralized the administration of companies and personnel.• Ship Management: Streamlined fleet operations with onboard/offboard system synchronization.• System, Asset & Equipment Management: Enhanced oversight and control of vessel systems and components.• Document & Work Order Management: Simplified compliance and maintenance tracking with efficient workflows.• Purchase & Inventory Management: Improved procurement processes and inventory visibility.• HSEQ: Included audit scheduling, inspection tracking, and NCR (Non-Conformance Report) management.• Crew Management: Enabled crew profile and role-based access management.• Drydock Project Management: Supported the execution of large-scale maintenance initiatives.• Marine Vessel Mapping: Developed functionality for tracking vessel position, direction, and speed using geospatial data to enhance operational awareness and reporting.• Ship Diagrams and Equipment Mapping: Designed tools to create detailed ship diagrams, mapping equipment positions and tracking hour meter readings to support preventive maintenance planning.

Vancouver, British Columbia, Canada

• Embedded within a SaaS start-up to transition the company from a traditional backend/frontend development structure to a POD-based Agile development methodology.• Reorganized teams across Product Management/Ownership, Development, QA, DevOps, and UX to optimize resource utilization and foster collaboration.• Developed the company's Product Roadmap by consolidating existing work and envisioning future priorities. This was achieved through: o Facilitating workshops with the executive team. o Reviewing existing documentation. o Conducting interviews with departmental managers to identify key features and priorities.• Conducted feature evaluation for TCO (Total Cost of Ownership) and ROI, prioritizing development efforts based on strategic impact.• Configured Jira and Confluence for end-to-end product development management, including requirements tracking, establishing best practices for documentation, and creating comprehensive artifacts.Additional Contributions:• Mentored Product Managers and Product Owners, enhancing their skills and aligning their approach with the new Agile framework.• Drove Change Management throughout the reorganization, ensuring smooth transitions and team alignment.• Introduced Business Analysis methodologies and documentation processes to improve requirements gathering and stakeholder communication.• Conducted Roadmap Planning workshops, covering legends, epics, features, and story writing to standardize practices and enhance team productivity.• Researched and analyzed customer challenges and anticipated future application needs based on industry trends to align the roadmap with market demands.• Supported internal Product Owners in documenting requirements and aligning them with strategic roadmap goals.

Delta, British Columbia, Canada

As part of Hitachi, Wenco develops on-premise and cloud-based IoT solutions for the heavy equipment industry. These include edge devices, satellite communications, high-frequency data collection, and storage platforms. Wenco's analytics tools enable near real-time decision-making in mining and construction, improving efficiency and reducing downtime.Key Responsibilities• Researched customer problems and business drivers, leveraging Wenco’s roadmap to identify improvement opportunities.• Defined requirements for new product features, ensuring alignment with customer needs and business goals.• Conducted stakeholder interviews and focus groups to refine technical solutions.• Collaborated with Product Management to specify and model requirements for clarity and completeness.• Defined epics, decomposed features, and created actionable user stories with clear acceptance criteria.• Maintained a groomed backlog to support engineering sprints and ensure task readiness.• Partnered with engineering teams to deliver solutions optimized for end-user needs.• Planned and prioritized the product backlog to maximize business value and align with strategy.• Communicated release dates to stakeholders and ensured timely product delivery.• Actively participated in Scrum events to foster team alignment and continuous improvement.Contributions to Wenco’s Fleet Management System (FMS)• Developed requirements for FMS, integrating GPS vehicle tracking with mapping technologies for real-time equipment visualization.• Enhanced mapping features for improved spatial analysis and optimized fleet operations.• Documented tools for tracking vehicle speed, direction, and productivity on geospatial maps, boosting coordination and decision-making.• Provided requirements for mine planning visualization tools, ensuring seamless integration with analytics modules.

Vancouver, British Columbia, Canada

• Product Owner responsible for 2 squads developing the next generation of Hitachi Powergrids Enterprise Asset Management System. • Managed the design of the application presentation layer framework for ABB’s new Ability Digital Enterprise platform a new undertaking to develop a SAAS enterprise-wide data collection and presentation systems to provided single-source access to information and actions regarding 4 main domains: o Business operations managemento IoT assets monitoringo Supporting systemso Workforce monitoring and management. • Implemented the application that provides engineers with a flexible data layer and report development platform that allows both standard and customized reports to be designed and implemented quickly• Oversaw the data acquisition process that combined and normalized data sources from multiple business systems into one data lake for reporting purposesResponsible for Application Framework, Search, Product Catalogue, Reporting and Application Dashboard. Application based on Go and React and built on the Azure platform.Also act as Scrum Master for both squads.

Vancouver, British Columbia, Canada

A seasoned technology specialist with hundreds of successful software development projects and software launches for Fortune 500 businesses worldwide. Available for short term consulting engagements to review and assess all aspects of the software development process within your organization and review projects prior to their commencement to ensure they are well defined and properly staffed for success. With over 2 decades of experience developing business software within multiple business verticals, I am well positioned to move quickly and provide precise and actionable steps to take to improve your product and your product development efforts.

565 Great Northern Way #300, Vancouver, Bc V5T 0H8

Product Owner with a focus on IOT. Responsible for defining customer facing applications that leverage Geo-location and on board sensors to monitor equipment in the construction, mining and forestry industries. Allows for near real-time monitoring of assets at work, the asset's availability, productivity, health, operator behavior and KPI measurement including load and haul, production forecasting, fuel consumption and CO2 emissions. Additional modules included operator induced events, asset utilization, site delay registry, forecast and historical weather based on site of operation and the mass haul planning editor. Responsibilities included defining Epics, Features and Stories for product development. Working with customers and subject matter experts to drive features and enhancements of the Finning product portfolio. Plan field test studies to generate working data to develop the platform and work with the data team on data normalization across disparate systems and data sources. System amalgamates dozens of different data sources to provide a single view of information in a way that customers demand.Manage a team of UX designers, developers and QA resources in an Agile environment to deliver software in an Azure DevOps environment.

Vancouver, Canada Area

-Short term contract to project manage the procurement process for a B2B wholesale platform for direct sales to 3rd party retailers -Worked with the business owners to identify costs, schedules and project resources -Managed a systems analyst and business analyst undertaking the requirements gathering process -Reporting project status to the executive team -Developed the vendor RFP and conducted vendor assessments

Vancouver, Canada Area

-Event management software with mobile app integration that interfaced customers with exhibitors through an interactive platform -Acted as the primary point of contact and worked directly with clients to set expectations, manage project updates, schedules, deliverables and collaborated with the Sales, Production and Product teams to ensure projects were delivered on time and budget

Burnaby

-Manage the enterprise website and mobile platform redesign project -Responsible for PM related activities such as writing the project charter, project planning, scope, timeline, project tracking, project status reporting and resource management -Engaged all departments within the organization to define the needs of the solution for their department -Wrote and administered the RFP/RFQ process for the enterprise content manage solution -Managed sr executives through the process and ensured full compliance with the government procurement process for full visibility to the board of directors

Burnaby, British Columbia, Canada

-Manager of the B2B/B2C ecommerce platform for purchasing Mobile SaaS products and Samsung KNOX Mobile security platform licences -Engaged with engineering, UX and product management teams to ensure a seamless customer experience across all customer facing Samsung applications that worked within the KNOX ecosystem -Engaged the QA department on several generations of builds for the KNOX platform to ensure the continual implementation of backlogged items -Defined the business requirements for an internationalized online sales platform available in all but 8 countries worldwide and in 12 languages -Managed and negotiated contracts with various vendors to deliver products and services for the online sales platform (AppDirect, Avalara and Worldpay) -Generated and analyzed canned and ad hoc metrics across the store’s business lines, including overall trends, top developers, top titles, traffic analysis, etc.-Worked with the data analytics team to analyze the data available through the ecommerce platform’s APIs and assisted in defining the ecommerce reporting requirements (internal dashboards and customizable csv downloads) for Samsung HQ. Assisted the data team in defining the nomenclature for the table and fields for the internally developed web analytics reporting platform -Work closely across cross-functional and regional groups within Samsung International, to help developers of mobile apps be successful in the marketplace (Microsoft, Cisco, etc.) -Worked with Samsung Accounting to define processes for AR/AP for the program and how tax remittance would work country by country -Responsible for troubleshooting tax liabilities and defining the rules for the tax engine within the platform based on the location of the purchaser -Defined the business requirements for the license management of Samsung and 3rd party SKUs within the Marketplace (purchases, cancellations, renewals, bundling of product, etc.)

Hip Digital Media Inc.

• Responsible for all aspects of HIP Digital's engineering efforts• Manage a team of 18 staff including software engineers, database engineers, UX/UI, IT infrastructure staff, project management staff, web producers and QA• Responsible for US, Canadian and UK technology environments• Systems contain 90 Terabytes of storage with 40 Petabytes of download bandwidth• Systems architected for 100k contiguous users and scalable via VMware (easily add additional virtual machines as required) • Envisioned and delivered to market 5 new multilingual applications for the company including:o PACE EU: A WYSIWYG microsite builder that allows end users to create music stores in 27 countries, in 9 languageso Mozart: a CMS based music store buildero TRON: a CMS based music, ebook, audio book, virtual currency, app store buildero NuTRON: a CMS based music, ebook, audio book, virtual currency, app store, Amazon and Google Play builder that generates web, mobile and Facebook interfaces allowing promotions to be run on all 3 platforms in parallelo HIP Rewards (www.hiprewards.com): A self-serve web application that allows businesses to easily build and launch Facebook promotions including sweepstakes, surveys, polls and contests that rewards users with digital downloads at the completion of the promotion. System requires no technical knowledge or programming skills. Includes advanced reporting and analytics. Expected to exceed 25k users in the first year of operation. • Oversaw the development and deployment of hundreds of client promotional initiatives• Worked with major brands including Sony Music, Universal Music, EMI, Warner Music, Proctor and Gamble, Johnson and Johnson, Billboard Music, Aeroplan, X Factor, Coke, Pepsi, Ford, Honda, Rogers Communication, Sprint, Choice Hotels, Kellogg’s, Much Music and Microsoft.

Burnaby, Bc

Initially engaged as a Sr. PM in the professional services group at TELUS. Later moved to an internal facing PM managing the implementation of the next generation of communication platforms for the company including telephony and web collaboration tools.

Vancouver, Canada Area

Initially contracted as project manager responsible for enabling POS interfaces between various systems within the organization. Subsequently moved into the permanent role of Software Development Manager for Advance Sales Technology managing the development team responsible for engineering the online sales platforms used by the company. Later promoted to the position of eBusiness Strategist role providing consulting and guidance for the online and customer service business units.

Toronto, Canada Area

Held the position of Director of PMO within a boutique technology consulting and application development firm. Required to perform many different roles throughout the project lifecycle including; Technical Sales Consulting, Business Analysis, Business Planning, Change Management, Software Engineering Management, Project Management, Account Management and end user training.

Mississauga, On

Held the position of Sr. Project Manager for Client Initiatives within the Technology department. Responsibilities included; the prioritization and coordination of the internal product enhancements and modifications, analysis and design (functional and technical).

Toronto, Canada Area

Project Manager responsible for managing the design, development, and implementation of Internet applications and ecommerce solutions for multiple clients in different business verticals.

Toronto, Canada Area

Founding member of the first big box ecommerce site in Canada. Program Manager overseeing systems for the customer care department, site search and the sites games section . One of the first 20 employees of a company that grew to 300+ staff in 2 years.