Chris Geno Email & Phone Number

Salt Lake City, Utah, Us

Boston, Massachusetts, Us

Recruited to stay on through Salsify’s acquisition of Welcome Commerce to build out the data engineering pipeline from scratch including the data lake and data engineering practice to integrate the two companies. • Architected and built data lake and ETL pipelines out of various Welcome and Salsify data sources to integrate data assets of Welcome Commerce into the Salsify product family.• Designed, implemented, and maintained data lake of ~1PB encompassing dozens of different sources of data, and ETLing encompassing approximately 1TB of data per day.• Maintained Legacy Chat data assets, a Redshift reporting repository, and data pipeline of ~10TB.• Designed, built, and maintained enhanced retailer dashboards to retain and attract retailer clients.• Increased qualified lead demo to closed sale ratio via data-lake based sales dashboards.• Significantly increased client retention due to enhanced reporting.• Maintained compliance with GDPR, restructured data mining strategies and processes, and liaised with cross functional teams to align GDPR strategies across the organization. • Conducted technical interviews, sat in cross functional interviews, and hired/onboarded engineers. • Trained junior engineers on AWS and industry best practices, and mentored them on python, SQL, cloud services, and how to interact with these programs remotely.• Oversaw and implemented modernization of data infrastructure from cron based (Jenkins) scheduled pipelines, to modern Dagster orchestration using software defined assets.• Optimized and rebuilt SCALA/BASH data assets to more maintainable Python and AWS based tooling.• Created ETL as a service mechanism for teams to input into data lake with minimal technical skill.• Deployed documentation and self-serve reporting tools for data lake access for various internal teams.

Austin, Texas, Us

Hired to optimize and deploy the data assets of Welcome Commerce from the ETL pipeline and data warehousing through to the visualization and reporting infrastructure for both internal and external clients.• Architected, maintained, and enhanced the data pipeline using Amazon S3, Athena, Redshift, and Google BigQuery. (ETL).• Architected, deployed, and maintained reporting infrastructure within Tableau Server and Desktop. • Delivered insights to external clients securing extended contracts and growing client base.

Sub-contracted with Aspire to maintain and enhance complex Nimsoft and Universal Infrastructure dashboarding and reporting solutions for high priority clients including Walmart and HP. • Identified key performance indicators (KPIs) and enhanced custom dashboards while maintaining efficiency and data integrity in backend SQL Server and Oracle databases.• Maintained a complex automation system for third party client reporting in Computer Associates Universal Infrastructure Manager and Unified Management Portal toolsets.

San Jose, California, Us

Hired to steer software installations and to conduct capacity management consulting and report building; retained post-acquisition for data warehousing, performance monitoring/reporting, systems integration, and all aspects of training and knowledge transfer to the client on Nimsoft and HyPerformix Suite.• Navigated the unification of CA Technologies and HyPerformix to maintain continuity among clients.• Spearheaded several complex initiatives to support major commercial clients with enhancing performance, deploying data warehousing projects, defining custom Crystal reports, handling performance engineering, and developing SQL queries for back-end data integration.• Mitigated a potential ~$1 million loss from distressed client by elucidating business needs and offering a custom solution that alleviated reporting and data gathering deficiencies.• Retained a healthcare conglomerate client with $2 million of licensing and $500,000 in services by delivering a data integration solution despite challenges of adhering to HIPAA regulations.• Introduced a custom resolution that delivered live data in 6 seconds, which in turn salvaged a contract that was in jeopardy of retraction. • Partnered with leading financial services company to overhaul its entire data infrastructure.• Saved millions of dollars in electricity by adopting cost-effective capacity management system.• Undertook a massive $4 million+ data integration project to consolidate 50 global data centers into 10 larger data centers for a for Fortune 10 firm.

Austin, Texas, Us

Spearheaded several complex initiatives to support major commercial clients with enhancing performance, deploying data warehousing projects, defining custom Crystal reports, handling performance engineering and developing SQL queries for back-end data integration.I was assigned to lead complex system architecture project for fortune 500 retail company with software licensing valued at ~$100K - $200K and services, ~$50K.• Asked by management to consolidate distributed and virtual infrastructure reporting from 4 data sources to 1 central data warehouse in order to make sound infrastructure planning decisions.• Implemented ability to easily access vital information about their infrastructure and its performance, streamlining the capacity planning process from a tedious manual process taking several months to an automated system taking a few weeks.• Offered post-deployment training on software usage and capacity management practices, arming Avon personnel with new ability to effectively execute capacity planning and reporting internally.• Completed customized solution to integrate server configuration items into data warehouse to create a centralized hub for reporting.

Engaged by HyPerformix to handle report creation using Excel, Crystal Reports and SQL and provide support with Oracle installation and performance tuning to achieve SQL performance optimization.

Designed software to seamlessly integrate with partner solutions for this startup firm offering mashup technology. Presented successful proof of concept pitches focused on attaining clients in the competitive intelligence, content migration and data mining industries.

Austin, Texas, Us

Defined enterprise integration design for non-standard implementation targets. Facilitated sales cycle through supporting sales force by addressing their technical issues quickly and efficiently. I provided post-sales support for client needs. Led training sessions on HyPerformix software.• Attained position as youngest person to hold a client-facing role in company history.• Created sales proposals to win over multiple top firms in the US and Canada.

Austin, Texas, Us

Here I engineered network performance models for production and test systems while creating methodology and data extraction tools for modeling SAP systems. I formulated training material for software certification classes using Mercury Loadrunner and CPU emulation methods.