Human Resources Director - Americas
Dallas/Fort Worth Area
Human Resources Director (HR) for Americas Market Division. Provided HR direction and support to GM and VPs. Worked with a team of HR managers handling staffing, employee relations, salary administration/compensation, onboarding / orientation, EEO / AA plans, diversity, training, communications, organizational development & planning (including support for new business development), succession talent review and organizational development for organizations of 350+ employees. Worked with Americas Business Managers and Directors to ensure all HR activities are focused on supporting company strategic plan and assist profitable growth of business. Kept HR staff apprised of new HR laws, policies and initiatives impacting their respective accounts, new account startups and HR transition plans. Headed investigation of complaints, review / approve disciplinary actions, terminations and coordination with multiple corporate HR departments.Developed and track key HR metrics to support business-unit-specific plans based on in-depth grasp of business unit contracts with customers through site visits and customer discussions. Partnered with Account Management Teams to ensure positive client relations. Has worked with Executives in developing an HR strategy including organization design, spans and layers, succession, effective operations training, incentives/goals measurement, and leadership development