Head of business development, operations, and client services. Pivotal in the daily operations for RH Media, ensuring the company is well resourced and at the cutting edge of technology and the PR industry. Manages all aspects of the agency’s legal, accounting, finance, and technology.

Direct command, leadership, and mentorship of soldiers and independent units

Through social media, co-brand collaborations, and media relations, maximized brand awareness while building a foundational DEI platform Audience growth on social platforms all rose by 400%+Brand engagement doubled and total impressions were steady at 200% of the base audience

Copywriting expert with a deep understanding of the Virgin Voyages tone of voiceMonitor and respond to inquiries via social media, email and chatCraft and respond to social media posts (Facebook, Twitter and Instagram)Analyze and report social media response trendsCross-trained on Seaware and Salesforce platform

Develop and implement communications and social media strategiesConceptualize and create company’s name, branded materials and website using photoshop and other Adobe productsDevelop organizational/leadership structure and all key processes to make daily operations efficientCreate job postings, interview candidates, and process all appropriate human resource paperworkDevelop and manage projects from concept to completion, including storyboards, post-production editing and final delivery formatsPerform post-production work, including assembling raw material, editing sound and sequences and providing the final product within time and budget constraints

Coordinated with communications strategies, including writing and editing press releases, conducting research, created internal decks, and implemented publicity plans. Created a crisis communication plan for internal and external communications. Maintained journalist contact list and organized press for events. Coordinated and distributed daily global press newsletter.

Audit stations for brand compliance in all customer touch points.Contribute ideas in new branding strategies and campaigns.Pitch, revise, and produce corporate social media content.

Trained by Freeman Group in hospitality train-the-trainer course. Analyze training needs to develop new training programs or modify and improve existing programs.Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.Train instructors and supervisors in techniques and skills for training and dealing with employees.Develop and organize training manuals, multimedia visual aids, and other educational materials.Develop testing and evaluation procedures.

Create and maintain business accounts for major social media outlets.Publish daily posts on all major SM sites for optimal interactionCreate and present marketing and brand building opportunities to management.Coordinate and execute all marketing and cross branding campaigns.Coordinate with owner for special projects.

Coordinate with host, producers, directors, cinematographers, and guests for various purposesWrite and submit website clip descriptionCoordinate all offstage events (i.e preparing guests to go live, giving any reminders needed to host on air, answering phones on give-a-ways, ect.) Create and disperse timetables for all pre taped eventsFollow up with all guests and production staff prior to showReview all on air content prior to show timeUpdate and maintain show’s master schedule and databaseAttend and summarize all pre and post production meetings