Christopher Glass Email & Phone Number

Director overseeing $10MM+ revenues of three companies. Managing total operations of logistics, repair and towing companies with a combined seven locations and 40+ employees. Growing profits through existing market expansion and acquisitions.

Successful start-up of a food manufacturing company developing all business and manufacturing operations. ● Self-funded start-up with wholesale distribution to major grocers. ● Directed all start-up activities from market research and finance to operations and marketing. ● Developed start-up road map to drive methodical growth.● Formulated company vision, goals and objectives. ● Cultivated relationships with potential investors. ● Transitioned day to day operations to our team, and now serve as a board member and advisor.

Us

Recruited as VP, Operations to course correct operations in a start-up environment. Assumed the role of COO in 2017 directing daily activities of multi-million-dollar hospitality organization and expanding to 13 nationwide locations. Direct oversight of Operations, Construction, IT, Marketing, Human Resources and Finance guiding 120 employees. ● Recruited and developed a “First Class” organizational culture resulting in dozens of National awards for both product and people. ● Directed series funding efforts fully funding early-stage growth initiatives. ● Guided company through pandemic challenges of temporarily closing locations in 2020 to complete recovery with revenues exceeding pre-pandemic levels in 2021. ● Increased total revenues by 258%, total site operating profits by 280%, same store sales growth by 93%, and same store net income growth by 111%. ● Cultivated relationships with financial institutions to finance additional growth. ● Named to “Top 40 Under 40” list by Airport Business Magazine in 2019.

Davenport, Ia, Us

Spearheaded full-scale digital and traditional marketing and public relations strategies. Created and introduced client growth roadmaps featuring full scale digital development implementation and product development protocols. Assessed marketing performance for campaigns providing data including return on investment, website, and media metrics. Delivered all on-and-off site SEO tactics including paid search and retargeting efforts. ● Designed more responsive and industry focused strategy increasing same-year revenue by more than 37%. ● Transformed growth plans to specific market segments to create new service verticals. ● Worked with major companies like John Deere, Google and The PGA. ● Boosted brand visibility through significant community involvement.

Chicago, Illinois, Us

Executed sales and marketing strategies for a wireless enterprise serving millions of customers. Assessed customer needs and developed solutions driving revenues. Executed new retail strategies and proposed methods to improve the program. ● Cold called on businesses to complete an analysis of their existing solutions. ● Attended local networking events to meet stakeholders and build relationships. ● Traveled to other markets in the region to work with the local stores. ● Tested new Retail Business strategy and worked with local leadership as the program developed. ● Consistently achieved top monthly sales with exceptional customer service scores.

Bachelor Of Science, Business Management

Bachelor Of Science Coursework, Industrial Engineering