Beau Glaus Email & Phone Number

Scottsdale, Arizona, United States

Tempe, Arizona, United States

Managed the full cycle recruiting efforts for Hourly, Vehicle Transporters, and Leadership positions within Logistic Operations team nationwide.• Led the Talent Acquisition team to record fill rates/hires by managing, motivating, coaching, addressing and fixing difficult positions to fill• Restructured and implemented an onboarding process for new hires, resulting in a 40% increase applicant show rate and a 20% increase in employee retention within the first six months• Managed special project teams such as L2D program from conception to completion giving Loaders an opportunity to develop their career• Implemented, tracked, analyzed, and coached recruitment metrics to identify areas of improvement, resulting in a 25% increase of offers made to applicants• Collaborated with hiring managers to understand their business strategy, talent requirements needed and to streamline the interview process, reducing time to hire by 20% and improving the candidate experience• Partnered with direct reports to develop their IDPs to continue their focus and give them a career development path

Phoenix, Arizona, United States

Oversight of full scope of Hiring Managers including training and hiring personnel, budget, and strategic goals. Managed personnel to drive best practices for hiring qualified applicants, developed hiring forecasts, evaluated and reported progress, coached and mentored team members to ensure weekly, monthly, and yearly goals were achieved.• Generated alignment and goal fulfillment for all refrigerated terminals to ensure they were appropriately staffed and exceeded terminal expectations• Managed direct reports in achieving organizations objectives by training, guiding, and supporting hiring managers by developing weekly, monthly, quarterly, and yearly goals• Cultivated a client-centric team culture that consistently exceeded recruiting goals at the individual and regional level through design and implementation of strategic recruitment, hiring, and development program.• Evaluated driver satisfaction, retention, and turnover by following up every 30, 60, 90 days to be sure drivers have the proper tools to perform their job, reducing turnover by 15%

Phoenix, Arizona, United States

Drove the full sales cycle from prospecting and business development to account optimization and client relationship management to facilitate logistic solutions for domestic, export, and import services. Created, negotiated, and managed vendor service contracts.• Improved revenue and profit margin, reporting and forecasting capabilities, and logistics operations by introducing strategic plans, financial controls, IT solutions, and growth initiatives• Increased client satisfaction and loyalty through consistent facilitation of superior customer service for all stakeholders, including direct clients and vendors across trucking and intermodal transport sectors• Ensured quality and timeliness of delivery for client shipments by managing dispatch, tracking, and tracing of transport services for each account

Phoenix, Arizona Area

Managed operations and sales segments of business, identified gaps and opportunities for improvement, implemented improvements to operations effectiveness, processes, and strategy resulting in 10% increase of on time delivery.• Generated alignment and goal objectives across operations by leading cross-functional collaboration, training, and evaluation• Led under-productive team to achieve performance goals by spearheading change campaigns to guide through implementation of new procedures and expectations

Phoenix, Arizona Area

Managed operations and sales segments of business, identified gaps and opportunities for improvement, implemented improvements to operations effectiveness, processes, and strategy resulting in 10% increase of on time delivery.• Generated alignment and goal objectives across operations by leading cross-functional collaboration, training, and evaluation• Led under-productive team to achieve performance goals by spearheading change campaigns to guide through implementation of new procedures and expectations

Phoenix, Az

Trained 10 customer service associates to handle customer accounts by providing a deep understating of both the company’s operating polices and larger market trends in the transportation industry. Ensured an average revenue of $3,500 a week per truck by maintaining up to date accounting records for all assigned trucks and drivers. Oversaw and approved all customer service associates driver communications pertaining to: load information, payment advances, maintenance coordination, performance counseling and dissemination of general company information. Managed trailer pool utilization in Southwest market which consisted of 6 of the southwest states, excluding California.

Mondovi, Wi

Built a northeast carrier base. Load volumes going to the northeast were up 2,700 loads year to date. I developed a carrier base of 50 carriers to go to the northeast. Help employees succeed through performance management and coaching. Create and maintain a respectful work environment by listening, coaching, and addressing unacceptable behaviors.

Mondovi, Wi

Aggressively grew territory sales goals to over $100,000,000 in revenue. Managed and drove transportation sales with new and established customers by engaging and educating my 45 employee operations team to drive for excellent on time deliveries and customer service. Ensured high equipment turnover to eliminate dwell time and maximize profitability for available equipment assets. Offered consulting services by performing onsite customer facility visits to give insight on how their shipping and receiving operations could be operated more efficiently. Personally resolved any billing or payment issues with customers to preserve relationships and optimize customer service. Managed a personal territory sales budget of $180,000 per year.

Mondovi, Wi

Managed 15 employee’s daily job functions of the Minnesota and Wisconsin operating area to ensure that performance objectives are being met or exceeded by maintaining or exceeding a 98% on time service level. Maximized utilization of daily capacity by eliminating layovers through improving forecasting techniques for my operations group.

Mondovi, Wi

Accountable for monitoring all daily CSR and assistant activities and functions in the assigned area to ensure that performance objectives are being met or exceeded. Maximized utilization of daily equipment capacity to exceed on time delivery goal of 96% with a maintained rate of 97.5%.

Mondovi, Wi

Awarded with the Marten Partnership and Team Building Award for outstanding customer service and leadership reaching company goals while promoting safety and ensure employees follow DOT regulations.